Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Alum Creek Heating & Cooling

Heating and Air Conditioning, Plumbing, Air Duct Cleaning

About us

20-30 Full time employees. New Construction HVAC Systems, Repair Services within 30 mile radius of Morrow County. Offer Preventative Maintenance Agreements. Additional Contact Name -

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Install furnaces, Install whole house A/C units, Service all models, Mobile Homes, Fuel Oil Furnaces, Walk In Coolers, Ice Machines, Whole House Generators, Plumbing services

Services we don't offer

Electric

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

Kathy B.
10/2017
5.0
plumbing
  + -1 more
They're responsive and good. The prices are reasonable. If we have any kind of need in that department they are the first we would call.
Description of Work: They came out and fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anna W.
08/2017
2.0
heating & air conditioning/hvac
  + -1 more
He came to my home drunk. Left spare wires that were live.
Description of Work: Installation of a new heater.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$4,000

Response from Alum Creek Heating & Cooling
Mam, That was 4 years ago and we have no calls in our system showing that you've had any issues that you've called us back for regarding the electric furnace we installed for you for $3077.00 on 09/20/2013. You did have us back in April 2015 for your heat pump not working and you were given a quote to replace it, but did not go with our quote. I'm a little confused as to why after 4 years, you now feel it's necessary to post this bad review. And our installer(s) would not have shown up drunk. I honestly feel that if all this had happened back then, you would not have called us back in 2015 and then waited 4 years to let the world know about it, so please call our office and let us know what has now transpired to prompt this review after all this time. I would truly like to know why. Thank you, Charlene Beam

Kathy B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
....
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Robert K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Ravena S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did an excellent job and didn't try to sell us a bunch of things we didn't need. Very willing to take the time to explain what they were doing and answer all of my questions. Will definitely be using them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gina J.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

Response from Alum Creek Heating & Cooling
Thanks [member name removed]!!! I'm so glad you let us help you with your heating issues!! Hope you only need us for routine maintenance in the future! Charlene Beam

CRAIG D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The provider arrived at my home on the same day I called requesting service. I was experiencing an issue with the furnace safety switch kicking the furnace off due to lack of airflow. The Alum Creek technician, Colby, immediately found a kinked hose and examined the fule nodule. He explained the issue very in depth so I would understand what he was doing to remedy the issue. I asked him if he would mind doing regular maintenance while he was there and he was agreeable. I have used Alum Creek Heating and Cooling in the past for an AC issue. They were as responsive as they were this time. Both times they have provided service on my heating and cooling system I have been extremely satisfied with their work. I will continue to use them when I have heating and cooling needs in the future.
Description of Work: Unkinked the furnace fuel oil line, replaced fuel filter, replaced nodule, adjusted air flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Response from Alum Creek Heating & Cooling
[member name removed], Thank you for the wonderful review. Glad that Colten was able to help you with your fuel oil problems. He is one of our best techs and has a great knowledge for fuel oil. We are blessed to have him since many companies are not working on fuel oil units anymore. Alum Creek Heating is certainly happy to have you as a customer. Without our customers we could not exist. Thank you again! Darin & Charlene Beam

Terry and Debbie B.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
They came right out for a cool day last winter. They came out the same day. They were professional.
Description of Work: I used the services of Alum Creek Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Since our system was under warranty we had it repaired by original installer, so Alum Creek didn't have to do the actual repair, but they were very helpful in determining the cause of the problem.
Description of Work: They helped troubleshoot a problem with our AC system not working by helping us find the exact location of a freon leak in the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dean H.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
They seemed fair and honest. They were competitive.
Description of Work: We went with Alum Creek. They did a geothermal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Kent O.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I talked to 4 different companies in the area. Alum Creek gave me the best price quote on a brand new Carrier 4 ton heat pump. I scheduled the install for a time that was convienent for me. The installation was professional - and they even came back after install a couple times to check out the unit to ensure it was working as it should for no charge.
Description of Work: Installed a new Heat Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,995

Donnie H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was excellent. The technician showed up on time and very thoroughly inspected all our equipment. We had asked for an estimate for an outdoor sensor to perhaps improve when the heat pump went into and quot;emergencyand quot; (propane) mode. He explained how the thermostat controlled it now and, in fact, he observed it going into emergency mode on its own while he was there. I had some follow-up questions the next day. I called the main number, and within 15 minutes the technician called me back and patiently answered my questions.
Description of Work: Alum Creek provided a complete inspection and servicing of our heat pump / air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

C S.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called to schedule service for a bad blower motor on my gas furnace. There was a tech in my area (Dan). He called before arriving and he was very professional while performing his work. He took the time to show me everything in detail as well as how to avoid future problems. Total time from my call to my furnace working again was less than 2.5 hours!! We could not be more pleased with the service Alum Creek Heating and Cooling provided. If I could give a higher mark than and quot;Aand quot; I would!!
Description of Work: Replaced a bad blower motor on my gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

Response from Alum Creek Heating & Cooling
We greatly appreciate the favorable review. We strive to provide service to customers that have no heat within a reasonable amount of time. We usually know what area our tech(s) are in and if they can "catch" a call before they leave that area. We are very happy that Dan was able to provide great service to you and get you back up and running. The best advertisement we can get is our customers satisfaction. Have a very Merry Christmas!

Dave R.
07/2010
4.0
heating & air conditioning/hvac
  + -1 more
My wife said the technician worked very hard.
Description of Work: Furnace turning on when A/C was selected. HVAC technician said mercury leaked out from outside thermostat(Road Runner cut wire), and shocked motor to get the unit going again. Said I was low on refrigerate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Alum Creek Heating & Cooling
Thank you for your report. It is very nice to hear when our tech(s) do good work. This tech (Dan) has been with us since June 2004 and does very good work. Dan is extremely knowledgeable in heating & cooling service. We are pleased that he did a good job for you and look forward to providing service for you in the future. Hopefully just for a yearly inspection and not for your equipment being down.

    Contact information

    PO Box 352 # 61, Marengo, OH 43334

    http://www.alumcreekheating.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    28305
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Air Duct Cleaning

    FAQ

    Alum Creek Heating & Cooling is currently rated 4.6 overall out of 5.

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Alum Creek Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Alum Creek Heating & Cooling offers free project estimates.
    No, Alum Creek Heating & Cooling does not offer eco-friendly accreditations.
    No, Alum Creek Heating & Cooling does not offer a senior discount.
    Yes, Alum Creek Heating & Cooling offers emergency services.
    Yes, Alum Creek Heating & Cooling offers warranties.
    Alum Creek Heating & Cooling offers the following services: Install furnaces, Install whole house A/C units, Service all models, Mobile Homes, Fuel Oil Furnaces, Walk In Coolers, Ice Machines, Whole House Generators, Plumbing services
    Electric

    Contact information

    PO Box 352 # 61, Marengo, OH 43334

    http://www.alumcreekheating.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM