OTIS MAINTENANCE

I had a water problem in the backyard. He dug some french drains around my garage and throughout the yard in order to fix this water problem. He also installed a pipeline/sewer connection between all the areas/sewers which connected into one pipe. He also installed a centralized drain in the driveway as well. All of these should've connected into my house's downspout, which then went into the street. He told me this project would take 3 days but ended up taking 3 weeks. The owner, Otis, was arrogant and rude as well, and his workers weren't friendly either. I signed a contract on June 28th and he was supposed to come back on July 1st to fix the problem, but the problem was never fixed. He told me he always takes 3 days off for the holiday, and he wasn't consistant with showing up; he only showed up once a week. During this process, he tore up my privacy fence and left it down for days. I paid $700 as a downpayment, and then I was going to pay for the rest of the work upon completion of the project. After this was all completed, I have water in my garage. After they filled up the concrete that was dug up, they left a space. WThe job wasn't completed with quality or accuracy. Now, all the water that used to be in the backyard is now in my basement, which is ruining my basement. I called the city hall on him and they let me know they were suing his bonds. Overall, this was an incredibly unsatsifying experience and I would not recommend this company to anybody.

IT WAS A VERY BAD EXPERIENCE. HE DOES NOT SHOW UP WHEN HE SAYS HE WILL, HE DID NOT FINISH THE WORK AS STATED. HE WOULD NOT ANSWER CALLS UNLESS WE CALLED HIM FROM A NUMBER HE DIDN'T KNOW. HE EVEN SCREAMED AT US WHEN WE DID GET IN CONTACT WITH HIM. HE WOULD STILL BE IN BED AT NOON WHEN HE HAD TOLD US HE WOULD BE HERE AT 7AM. HE WAS NOT RELIABLE AND WE DID NOT FIND HIM TO BE TRUTHFUL. HE ALWAYS HAD EXCUSES. I WOULD NOT RECOMMEND HIM TO ANYONE UNLESS THEY WISH TO AGE RAPIDLY AND DON'T NEED THE WORK DONE IN A SPECIFIC TIME FRAME. HE WAS VERY SLOW TO GET THINGS DONE AND HE LEFT A MESS WHEN HE DID FINISH.