Northeast Ohio Fence & Deck, Inc

Called back in a timely manner. Showed up on time. Got a quote to replace roughly 480' of 5' high fence. Replace 2' x 4' x 8' boards and 1' x 6' dogeared pickets ONLY (cut to 5'). Use existing posts, except replacing 2 that were damaged from a tree coming down. Felt pricing was way too high. Got another quote of $4,479.00. Cannot afford to do this at this time. Estimated labor to be roughly $4,000.00

Bob from NEO Fence gave me an estimate in late April after our dog slipped her lead and ran off. He helped me obtain reasonable financing and was very flexible on the scheduling only requiring a 2 week lead time. He even came out again right before the install to walk the proposed fence line and we made a few last minute changes. The guys installed the posts on one of the hottest days in July and of course the forecasted isolated thunderstorms isolated right over our house during the work. The fencing was installed a week later which is the only thing that caught me off guard. I didn't consider the need for cure time and thought the whole thing would be done in one day. All in all I am very happy with their work and am now considering a new deck. The dog is also very happy with ability to run off lead.

They were very prompt and quick. They did an excellent job - I've received so many compliments on the work they did.

They were very responsive. They got out when they said they would do the quote. They started and finished the job when they said they would. The quality was excellent. They didn't make a big mess. It was just a very professionally done job.

They were fine. They came in. They did the job in the time that they said they would and they delivered the price that they estimated. I didn't interact with them because it was outside and we weren't home when they did the work.

Installation went well. Needed to have two recalls to get the gate to swing properly. They did not use their regular painter to paint the fence, and it showed. Had to have them come out a second time to get a good covering, and I still had to do a little touch up myself.

Very courteous and knowledgeable sales person- after tonight we decided to go forward with the quote and will be able to update once install is finished. They are booking 4 weeks out which kind of stinks but we will take it as it is busy season.

Installers were very-experienced. Listened to my concerns. Good guys and did what was promised. Would call them again.

I'm very satisfied with the design of the gate and the final product.

Never even contacted by them for and estimate. Probably just as well if this is an indication of their work and timeliness

The work went well. The company was quite professional in their dealings with me.

They were good. They even came when there was rain so I thought that was something to get it done. I thought they did good work. We were happy. We were satisfied with them and we would be happy to recommend them and hire them again.

From start to finish we have been pleased with the service we received from NE Ohio Fence & Deck. On all occasions they were prompt & professional. Someone came out to give us an estimate, then the crew came out to set the posts and then lastly, they constructed the actual fence on site. They were even working in very cold, windy & rainy weather. We initially were not pleased with the aesthetics of the gates that were constructed, but the crew came back out immediately to fix them to our liking (they were functional, just not the "look" we wanted) & actually explained to us that the gates they are using are extremely durable as opposed to the better looking gates that usually break within the first year. They definitely gave the impression that keeping the customer happy is important to the company. We will definitely use this company again if we have any fence or deck needs.

took gate off and reconcreted the post in the ground and put back up the gate when concrete was set

They were very efficient. They got the proper permits and removed the old fencing when the job was done. I really like the work they provided. We really didn't have to do anything after we contacted them. We would use them again in the future if we needed to.

Excellent overall experience. From estimate to installation, they were professional, knowledgeable, and experienced. I would definitely hire them again.

The staff were courteous, diligent and hardworking. They even came in on Saturday and Sunday, in order to ensure the job would be completed within our 1 week deadline, which we requested upon booking. We will defintely be calling them in the future for our deck.

Had to nudge them a few times to get things done . other wise i am very pleased with the out come

They held the estimate from November until last week. They got back to me very quickly. He replaced the whole driveway length of fence. They even cut the tree root out that was in the way of them putting the fence in and didn't charge extra. They did the whole thing in two days and they were great.

I think Northeast Ohio Fence did a great job. The owner was very nice when he came to give an estimate. He explained my options and gave a quote which was the final price paid. I was worried about how long it would take to install and he said they would be done by mid April. They actually came to do the work Monday April 1 and were finished by Saturday. That included having the poles set in the cement which took two days. The workers who came to the house were polite. They kept the work cleaned up each day. They explained what they were doing and asked if I was happy with the progress. The lumber was delivered and the gates were made in their shop. The worker also picked up the fence that was taken down. They did a nice job incorporating the tree stump into the fence. I would use the company again if I needed any other services that they perform. I felt that they seemed trust worthy which I consider important when determining who to have do work. I just got the fence last week and cannot determine how it lasts etc but from what I can tell the quality is good and I would recommend them for a fence project.

The company showed up when they said they would and completed when they said they would. A small problem delayed by one day only the completion. When all was finished the fence is beautiful and exactly what I contracted. All in all a very professional job done well.

They were very helpful in suggesting what could be done to make the new fence look right, and were willing to do things a little unconventionally to make us happy. We had the fence installed on a property that was for sale and they patiently waited for the sale to go through to get paid from the escrow. In short, very good service at a reasonable price.

Called to schedule an estimate appointment, owner was friendly and knowledgeable, but was also busy with a full schedule so it was difficult to schedule quickly. He did show up on time. I was surprised by his appearance however, since he was the owner. His picutres of past work is very impressive; I may have used his services. However, after getting 3 estimates, this one was the moste expensive BY FAR. In fact, it was twice the price of the company that I went with, which uses the exact same company/line of fencinng. Seems to do good work, but gave a very high estiamte in comparison.

They two gentleman that did the work were absolutely excellent! They are very nice, on time, polite, and very conscientious I cannot say enough good things about them. Their workmanship was very good. My only complaint is that they cleaned up a little too well. I asked them to save some scraps for me to put at the bottoms of the fence to prevent the rabbits from coming in, too. I know most people would not be unhappy about that, but I really don't want the rabbits in my garden. I also do not like the gate that was installed, but I've discussed it with Jeremy and we are working to resolve it.

We had to wait a few weeks for the work to be done, but that seemed to be pretty standard compared to other companies. They estimated it would take 3 days, but they actually finished the work in 2 days. They did a fine job cleaning up after the work was finished. The fence looks great and so far there haven't been any problems nor do we haven any complaints.