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Ken Mills Construction LLC

General Remodeling, Finished Carpentry and Woodworking, Basement Remodeling,

About us

Our company is sustained by our great reputation. Ken Mills Construction LLC employs only skilled craftsman. True professinal carpenters who care about there reputation as well as there employer's. We treat your home as if it were our home.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Ken Mills Construction LLC offers several lines of services within the remodeling and new construction fields. We offer complete design and builds on new additions and homes as well as your smaller interior projects such as bathrooms and kitchens. The company employs roughly 10 carpenters all of which have there own specialty whether it be framing,roofing,tile, ect. We truly are full service to meet all your remodeling needs.

Amenities

Free Estimates
Yes
Senior Discount

%15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
10%
3
5%
2
5%
1
29%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
3.8
responsiveness
3.8
punctuality
3.8
Showing 1-21 of 21 reviews

Sean M.
06/2013
1.0
remodeling
  + -1 more
As others, deposit was made and no work was performed. A police report has been filed and I will be pressing charges and will be filing a civil suit as well. If money was taken and the job was not started and/or no work was performed, that is felony theft. No chapter 7 or 13 should protect one from illegal activities.
Description of Work: Was to add a dormer, new roof, soffit and gutter, and drywall.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

DAVID K.
06/2013
1.0
remodeling, replacement windows
  + 0 more
AVOID ! ! ! Like several other reviews on Angie's list I have been misled and have provided Ken Mills with a significant down payment and the work was never started. Took down payment for home window replacement but never placed the order for the windows. Will not respond and will not refund money. Please consult with the Better Business Bureau and he Ohio Attorney General.
Description of Work: AVOID - don't take my word for it but please contact the Better Business Bureau out of Akron or the Ohio Attorney General. There are numerous situations where he has taken down payments and the work was never started or completed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,500

Cindy W.
05/2013
1.0
ceramic tile, decks, drywall, flooring contractor, remodeling, roofing, woodworking, home remodeling
  + 6 more
Had complete renovation. This contractor does not do quality work. Does not respond to problems. Has problems with workers. Does not pay workers. Flooring improperly installed. Needs to be redone. Electrician used cheap materials, some broken outlets. some lights improperly placed. Insulation not replaced, No outlets sealed or insulated. Poor drywalling, unlevel cabinets, Does not supervise workers. Not prepared. Does not always have materials needed. Doors improperly hung. Broke stained glass when installing.
Description of Work: complete home renovation

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$50,000

Harlan C.
04/2013
1.0
remodeling, basement remodeling
  + 0 more
I saw some good reviews here and recommended Ken Mills to my father. A contract for a room addition was signed, a deposit was provided. One day of prep work was provided in December. He promised work would continue during warm weather. No further work was done and now he cannot be reached. I was told the check to the architect bounced as well.
Description of Work: Only a single day of prep work was completed for a room addition.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Michael D.
03/2013
1.0
remodeling
  + -1 more
We had a contract with this man but he never showed up to have me sign it. He did ask me for half of the money and said that he would bring the contract the next time he came to her home. He cashed my $35000. check and didn't do the work. I have called the BBB and the police. I have an attorney. I wouldn't recommend this man or his company to anyone.
Description of Work: He was to add a bathroom, remodel a partial basement, enclose a sunroom and do some other work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$70,000

Douglas J.
01/2013
1.0
roofing, basement remodeling
  + 0 more
This guy took our $3000.00, and refuses to return phone calls. When he promised to give us the additional quotes we needed, then again refused to return phone calls for three days, I told him I wanted my money back. He is the most unresponsive and irresponsible businessman I have ever encountered. He failed to keep his original appointment, he does not return repeated phone calls, and he's used excuses that he "forgot to take his phone to work" and, on another time, "I lost my phone." Since my last discussion with him when he said he'd give us our money back, I have called him 10 times, all without a response. He did have one discussion with my wife, and promised to call her back with a date of our refund, but, once again he refuses to answer or return phone calls. As of today, Jan. 14th, he still has our $3000.00. I would hope that Angie's list can do something to assist in this matter.
Description of Work: We entered into an agreement with Ken Mills to install a new roof, two skylights and gutters on my home on November 21st. (He had given me an estimate on November 8th.) We signed the agreement with a tentative start date of Nov. 26th, and paid him a $3000 down payment. He told us he "needed the work" and assured us that it would be done at the first possible time that the weather permits. He also promised to give us additional quotations for some inside work (dry wall etc.) that had resulted from leakage. Several opportunities have passed (good weather) since then. December 12th thru 14th were excellent weather forecasts and we assumed he would be there to get started. On the 12th, my wife and I called him 4 times to find out where he was. He didn't answer his phone and didn't call back until late that night. He then told me he wouldn't be there the next two days either, because he had other work pending. I reminded him that he had told us he needed the work and would be on it at the first opportunity. We were extremely upset. I also told him I needed the additional quotes he promised me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Arnim H.
12/2012
2.0
basement remodeling
  + -1 more
Since then we have heard from him but only one time. He promised to send his framers Thursday the 20th they did not come, but he did not call us. We are still waiting to hear back from him. I would use him again only if he communicated better.
Description of Work: We gave Ken $6000.00 half of the agreed contract to finish our basement.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
1.0

Yes, I recommend this pro
$6,000

Maria D.
10/2012
5.0
remodeling, woodworking, home remodeling
  + 1 more
It went great. Read above.
Description of Work: He installed my marble backsplash in my kitchen. He also di some trim work for me around my countertops and installed a cabinet I bought myself all for free!! He is very kind, professional, and thorough. He did what I asked, and then asked what else he could do. He never left me hanging with unfinished or an unhappy project. I would definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sherry M.
08/2012
4.0
remodeling
  + -1 more
We had a dispute but everything was completed and looks great.
Description of Work: They did a new kitchen floor and had to remove the old one which was tile. They put in a new drop ceiling in the basement and removed the old one. The put in a new soffit on the west side of house and removed old siding. They also put in a new shower in the basement plus they buried all the water pipes. New windows were installed in the sunroom, plus cosmetic improvements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Lucille S.
07/2012
5.0
remodeling, woodworking
  + 0 more
See above.
Description of Work: I needed quite a bit of repair to my home: including leveling off a sloping kitchen floor, repairing cedar siding to the side of my home and my sun porch; building a sky light for the bathroom; and doing some interior work inside (painting, plastering, dry wall etc). At our initial meeting Ken was prompt and on time (early) which I appreciated. It was obvious as I explained the problems that he was astute and professional. He took his time to measure, talk, ask questions and give wonderful suggestions. He was timely with his estimate, which was detailed, thorough and complete. I was tremendously impressed with Ken and his price was more than fair. Sadly, I was unable to use Ken because I had to attend to other personal matters. Ken was understanding of my dilemma and we agreed that when I was ready to proceed I would call him.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

melissa W.
07/2012
5.0
concrete repair, remodeling, woodworking
  + 1 more
Do to some weather issues and not knowing the extensiveness of pipe damage it went a little longer then originally expected. I am very pleased with the outcome and security of knowing that the problem is resolved and not just patched. I really got to know Ken and his crew and definitely plan on calling them for future projects.
Description of Work: We had some indoor water damage due to a crack in the front stoop and the driveway/sidewalk area that was sinking due to a crushed drainage pipe. First we had the floor in the closet repaired. The damage was moderately extensive. Ken and his crew did an amazing job. I showed them a picture of what I had in mind. I am very pleased with how much we now use this area. Ken's crew put in a bench seat with a shelf which has hooks for coats and also put tile down for the shoes. They also made sure the structural portions were sound and replaced as needed . His crew worked efficiently and were very neat. Secondly, we had the top of the stoop replaced along with the sidewalk/driveway area. Ken and his crew replaced the drainage system from the down spouts which was washing out the dirt from underneath. In the process we also had to drop a tree and do some extra digging to make sure the pipe was fixed properly. Ken's crew who did the driveway and sidewalk did an excellent job. They even put in some decorative flagstone markings to break up the look from the sidewalk to the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Michelle C.
04/2012
5.0
remodeling, home remodeling
  + 0 more
iThe team show up on the specific days that each team member said that they would be there. From start to finish was very smooth and hassle free. Another contractor that did remodlen our down stairs bathroom never completed the job. The door was never painted or the towel bar hung. Ken Mills Constraction completed the job. From the ceiling down to the floor. Mrs. Michelle Caduff.
Description of Work: Ken Mills onstruction was very professional. Ken and his team got us out of a bad situation with another contractor. All the work completed by Ken and his team was excellent. At the same time,they were very professional and friendly. I would recommend Ken Mills Constuction to all my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

gail D.
04/2012
5.0
decks
  + -1 more
Prompt, courteous, and professional service from coming out for the estimate to doing the work. The quality of the workmanship was very good and I couldn't be happier with the results.
Description of Work: Completed a small unfinished back porch deck including railing to match the main deck, a bench, and lattice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Theo H.
04/2012
5.0
drywall, wallpaper removal, interior painters
  + 1 more
They did come out and my husband really liked them. He was very professional and he was very impressed with him. He was reasonable, but we ended not doing the work at the moment and when we decide to do we will go with them. He listened to my husband's ideas instead of telling him to do something, whereas we had people tell him not do that and do this. He did give some suggestions, which we felt were right, but when my husband told what he wanted to be done; he listened and advised how it could be done. He knew exactly what and how it we wanted things. He was very friendly and personable. He seems very good and his responsiveness was excellent. He was early for the appointment and called before he came, as he was in the area and wanted to check if he could come. I would definitely tell anyone to use him.
Description of Work: I received an estimate from Ken Millls Construction LLC for drywall, filling, painting and strip out some wallpaper.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer H.
02/2012
5.0
remodeling
  + -1 more
Ken and his employees along with his subs performed work that was of good quality. Ken will listen to what you need done. He understands what you are trying to accomplish and is patient with any frustrations you might have. Ken will file the appropriate permits and plans with your city. Ken is very polite and he will also go back and fix something that may not have turned out the way you wanted. He was able to completely hide a cable wire behind the siding (after the siding was already done) that is now much better looking than before. Stay patient, there might be a few delays, but Ken will come through. His prices are very good and the materials are good quality.
Description of Work: Ken Mills Construction remodeled the addition on the back of my house. The addition was lacking a sufficient foundation and became un-level. KMC and his subs lifted the structure, poured a proper and very strong foundation, let the structure rest back on the new foundation, and replaced the floor. Afterward, they replaced the padding and carpeting, and finished the trim and walls as needed. Then he re-sided the entire addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

deborah B.
01/2012
5.0
remodeling, basement remodeling
  + 0 more
I have no complaints. Ken was very receptive to any changes that I requested, he also made suggestions and the end result was great. It took a little longer to complete than I had expected, although I did add a couple of things to the original request. However, Ken was easy to work with and the finished product was worth the extra time.
Description of Work: Remodeled basement - 2 bedrooms, hallway, kitchette, family room and small office area. Work included insulation and dry walling on all outside walls and any inside walls that were not already drywalled; drop ceiling with lights; windows in basement to meet code for additional living space; painting; enclosed the steps; installed cabinets for kitchette; made built-ins around the sump pump and water meter; added additional outlets as the need was identified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Evelyn P.
12/2011
3.0
garage builders
  + -1 more
I called him to get an estimate, and he gave me an acceptable price. Ultimately I decided to put the job on hold for a little while. On August 29th he came to me asking for a cash advance on the project. I gave him a $2,000 check, and ever since I have had trouble getting in touch with him. He has not returned my calls or responded to my letter I mailed to him. I believe this is because his friend, who is also my neighbor, has a personal problem with me. I would like for him to return my money since no work has been started and he has been unresponsive. He has done some temporary work to hold the project over until the spring and he can come and do it properly.
Description of Work: I hired him for some work on my unattached garage.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Ken Mills Construction LLC
I have talked with both the customer and her son in law both of which agreed we would move forward with the project in the spring.I offered to give there money back several weeks ago and was told that If I could button up the outside before the weather got terrible it would be okay till spring and she has not called me since that conversation. I have also contacted her neighbor who has NO dispute with her of his recollection. This is a degrading post that lacks the details and arrangements that make it viable.

Daniel W.
10/2011
4.0
remodeling
  + -1 more
He came out and gave a quote, as promised, but his quote took a long time to receive, and ended up being higher then the contractor we hired.
Description of Work: Came out and gave a quote on replacing a dining room ceiling due to water damage.

Rating CategoryRating out of 5
value
4.0
responsiveness
4.0


Response from Ken Mills Construction LLC
They had a price within a week.

deborah B.
09/2011
5.0
remodeling, basement remodeling
  + 0 more
he's supposed to be coming back and do a walk through to see what he needed. He got his estimate back to me within 3 days, everyone else took 2-3 weeks.
Description of Work: Ken Mills Construction LLC came out for an estimate for finishing the basement. The walls are up, but he would be covering the block walls, insulating and installing windows and a drop ceiling. His prices are extremely reasonable.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Logan H.
04/2011
5.0
custom cabinets, countertops, remodeling, woodworking
  + 2 more
Their work was fast but very good.
Description of Work: I had Ken come to my house and quote us on adding on a Master Bath and extending our Master bed room in 2004. I have since used him on some other smaller projects, but this one deserves mentioning. I was able to agree on job terms, expectations and cost and Ken brought his crew in to our home. They literally had to remove the back wall of our home and expand out master bedroom out almost 20 ft and 18 across. Over doubling our original size. Once he redid the foundation, he began framing the walls and roof system. Within 3 days it was closed up. Wow, this was impressive. He installed a brand new master bath (more like a spa for us) and finished installing the floors (hardwood and tile) and finalized with paint. Great project by Ken. I would recommend him to anyone considering a renovation at their home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

JERRY J.
02/2011
5.0
custom cabinets, countertops, remodeling, woodworking
  + 2 more
I found Ken Mills while I was working at a Doctors Office installing their IT infrastructure. I had seen him over the course of several days working with the countertops and cabinets. The work looked really good, so I decided to see if he could help me with my home project. We set up a time for Ken to assess the project and see what the costs would be. He gave me an estimate that sounded fair, then we scheduled a time do the job... Ken arrived on time and worked throughout the afternoon to complete the job. He was careful not to damage any of my furnishings and the finished result looks amazing. Thanks!
Description of Work: I needed my ceiling replaced in my living room due to a water leak. Once the repairs were completed I wanted to recreate the intricate crown molding that was in place before the accident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    4745 Woodford St, Mantua, OH 44255


    Service hours

    Sunday:
    6:30 AM - 9:00 PM
    Monday:
    6:30 AM - 9:00 PM
    Tuesday:
    6:30 AM - 9:00 PM
    Wednesday:
    6:30 AM - 9:00 PM
    Thursday:
    6:30 AM - 9:00 PM
    Friday:
    6:30 AM - 9:00 PM
    Saturday:
    6:30 AM - 9:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Finished Carpentry and Woodworking,
    Basement Remodeling,
    Kitchen and Bath Remodeling,
    Roofing,
    Drywall,
    Decks and Porches,
    Countertops and Backsplashes,
    Cabinet Making,
    Interior Painting,
    Garage and Shed Building,
    Windows

    FAQ

    Ken Mills Construction LLC is currently rated 3.8 overall out of 5.

    Sunday: 6:30 AM - 9:00 PM

    Monday: 6:30 AM - 9:00 PM

    Tuesday: 6:30 AM - 9:00 PM

    Wednesday: 6:30 AM - 9:00 PM

    Thursday: 6:30 AM - 9:00 PM

    Friday: 6:30 AM - 9:00 PM

    Saturday: 6:30 AM - 9:00 PM

    Ken Mills Construction LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Ken Mills Construction LLC offers free project estimates.
    Yes, Ken Mills Construction LLC offers eco-friendly accreditations.
    No, Ken Mills Construction LLC does not offer a senior discount.
    Yes, Ken Mills Construction LLC offers emergency services.
    No, Ken Mills Construction LLC does not offer warranties.
    Ken Mills Construction LLC offers the following services: Ken Mills Construction LLC offers several lines of services within the remodeling and new construction fields. We offer complete design and builds on new additions and homes as well as your smaller interior projects such as bathrooms and kitchens. The company employs roughly 10 carpenters all of which have there own specialty whether it be framing,roofing,tile, ect. We truly are full service to meet all your remodeling needs.

    Contact information

    4745 Woodford St, Mantua, OH 44255


    Service hours

    Sunday:
    6:30 AM - 9:00 PM
    Monday:
    6:30 AM - 9:00 PM
    Tuesday:
    6:30 AM - 9:00 PM
    Wednesday:
    6:30 AM - 9:00 PM
    Thursday:
    6:30 AM - 9:00 PM
    Friday:
    6:30 AM - 9:00 PM
    Saturday:
    6:30 AM - 9:00 PM