flooring contractor, plumbing, woodworking, home remodeling, interior painters
+ 3 more
We searched for over a year for a contractor we could afford and one we felt comfortable with. Custom Touch Homes was recommended by a friend of a friend and we couldn't be happier with the results. Our original project was a complete remodel of our master bath. Steve (Hale) made suggestions on our design that we had not considered with fantastic results. We were so pleased we hired them to do our second bath with the same awesome results. Steve & Jason are easy to work with and take pride in their work. The other guys on the job were also very conscientious. I would not hesitate to use Custom Touch Homes again.
They were on time to the minute every day!!! that said a lot to me! I had a back living room that need dry wall and trim and I wanted to open a wall that went into my kitchen. they thought of small details that I overlooked like, not just painting the ceiling up to where the wall came out but to put fresh paint in the kitchen too. details like that made the ceiling flow from one room to the next and made the new opening look like it was not just a add on. They fixed my cable to my TV better than the actual cable company! the cable company wanted to just put a hole in the floor to run my cable because they said they could not find how to get to the outlet already in the wall. well custom touch homes placed that cable in the outlet no problem!! with remodel projects so many times it is hard to make the existing construction flow with the new construction and be pleasing to the eye. custom touch homes has that trade down!!! every cut and transition was beautiful! so many times I have picked apart projects that other companies have done at my home and had to have thing re done! not this company! the work was amazing! we will never use any one else! very happy with their work and professionalism. A++
Description of Work: Drywall and trim work along with custom pantry work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ryan R.
11/2015
5.0
ceramic tile, decks, plumbing, siding, home builders, woodworking, interior painters
+ 5 more
unknown
Description of Work: We had some cosmetic things like trim and transition strips inside along with some doors. They did a great job on the quality. They also did some window work and framing work outside. They can pretty much handle anything you ask them to do.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Kathleen H.
10/2015
5.0
woodworking, home remodeling
+ 0 more
They do great work. I have been pleased with every job they have done for me. They arrive on time, communicate, are very neat, and offer alternative ideas. Very professional, and they are my go-to people when I need carpentry jobs done around my house.
Description of Work: They have done several projects for me, big and small. They put beadboard and chair rail in my foyer and living room. They hung shutters outside. They put up brackets for window boxes. They put shelving and trim on an existing bookcase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Rebecca R.
04/2015
5.0
decks, electrician, remodeling
+ 1 more
Professional, trustworthy, conscientious. These are a few words I would use to describe Custom Touch Homes. First, Steve was the only builder ? out of three I contacted ? to return my call and visit to provide an estimate on a family room addition. Steve listened and subtly offered suggestions from beginning to completion that I would not have otherwise thought of?such as a vaulted ceiling with ceiling fan. I?m so glad I did this. He and Jason have a keen eye for what is appropriate style and feel for the project, but always open to what I was looking for. They are mindful of materials, workmanship, and pricing and support local businesses of which I am a big supporter. I am very pleased with the time of completion, detail in invoicing, and, most importantly, the end result. I knew exactly what I paid for and there were no surprises. Steve is very detailed and is good about updating throughout the length of the project. He provided a detailed quotation and final invoice. And, he was quick to provide me his proof of insurance when asked. I am happy to provide this recommendation for Custom Touch Homes.
Description of Work: Family room addition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Adam T.
09/2014
3.0
doors, decks
+ 0 more
unknown
Description of Work: I left an initial voicemail on the 26th of August. They returned my call a couple of days later and said they would visit the property on the 29th and contact me with a quote early the following week. Its now the 22nd of September and I have never been contacted with the quote. Job was simple install of 3 doors. If a contractor chooses not to take a job then they should at least let the customer know so they can move forward and contact someone else to complete the work. F grade for responsiveness and C grade for the lack of professionalism.
Description of Work: They have done several fantastic jobs for us. They've refaced our fireplace, painted and stained our cabinets and replaced almost an entire wall of doors and windows. It all looks amazing and they were a pleasure to work with. We are already planning many more projects with them in the years to come!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$22
Ronald P.
07/2014
5.0
electrician, flooring contractor, handyman service, hardwood floor, house painters, decks
+ 4 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven J.
07/2014
1.0
electrician, flooring contractor, handyman service, hardwood floor, house painters, decks
+ 4 more
unknown
Description of Work: Did not return an initial inquiry call.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
brian F.
03/2014
5.0
remodeling
+ -1 more
The gentleman said they were just cosmetic and didn't need major repair. He told me that I could patch them and they would be fine. He was real honest. He said they would do the work but told me it would be cheaper for me to do.
Description of Work: They came and checked cracks in my walls.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew B.
03/2014
5.0
siding
+ -1 more
Great communication and collaboration in discussing the work we wanted done, what our options were, and the prices. Steve and Jason Hale were very knowledgeable and helpful in our discussions and made important observations and recommendations that made the job turn out right. Their work was conscientious and well done. We would not hesitate to work with Custom Touch Homes again.
Description of Work: replaced old cedar siding with vinyl shake cedar siding, new gutters and downspouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Guy P.
10/2013
5.0
home builders
+ -1 more
Nice guy. Very professional. Did a good job.
Description of Work: Gave a bid for building a garage
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48,000
Larry L.
08/2013
5.0
decks
+ -1 more
. We provided the materials the the company supplied the labor and expertise. They were helpful with design work as well as familiar with a new product we had selected for on our front porch. The cleaned up after the job and were careful not to cause excessive dirt or dust during the work.
Description of Work: Put in Ceramic tile in bathroom. Resurfaced floor on front porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
Larry L.
08/2013
5.0
remodeling, home remodeling, ceramic tile, hardwood floor
+ 2 more
They did a really nice job. They were very careful about putting down runners and keeping the house as clean as they could. They came when they said they were going to come. They cleaned completely when they were finished. They communicated with us regularly about any other changes or ideas that we might want to consider in terms of designs. They were knowledgeable about the products we were using. They had put them on other locations. They are giving me additional quotes on some other work that I may have done in the future. I'm that satisfied with the work they did and I would consider using them again for other work and they've given me ideas on how to do it to reduce the cost most effectively. They can do just about anything of repairs or building projects that you ask them to do. They have quite a staff that work for them or that they have access to. I had to wait a while because they were busy to get them out here.
Description of Work: I used Custom Touch Homes to put in a new ceramic tile floor in our bathroom and they refinished our front porch floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
Dolly S.
06/2013
5.0
flooring contractor
+ -1 more
On time, courteous, helpful. I did not purse a kitchen floor, only needed a free estimate.
Description of Work: Two sales people (construction people) gave me an estimate/ideas on what to use on my kitchen floor. They were excellent, very informative, very professional.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda I.
02/2013
5.0
decks, plumbing
+ 0 more
THe owner? came by to see what was required and said I needed to call someone else. He thought it was more than he could do. Maybe his company is more remodeling than fixing all the problems with my Mom's house, or maybe it was a time constraint. I was very grateful for his honesty! If ever there is remodeling to be done, I would call him first.
Description of Work: Looked at plumbing and all that entailed.
Rating Category
Rating out of 5
Yes, I recommend this pro
MARK C.
11/2012
4.0
replacement windows, roofing
+ 0 more
Just called and they met the appointment. Came down and gave an estimate. It was high compared to several others and similar to a couple of more. Someone else got the job soley based on price and quick turn around
Description of Work: Just gave estimate
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
John B.
11/2012
5.0
handyman service
+ -1 more
Very professional, all around home contractor. From new home construction to remodeling and repair. Recommend highly. The best I've ever dealt with. I have used Steve and his son Jason for years.
Description of Work: Various minor repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
John B.
07/2012
5.0
remodeling
+ -1 more
The most professional and competent builders and remodelers I have ever worked with. The owners, Steve and his son Jason custom built my house. I have continued to use them for various small repairs that were needed. They are a pleasure to work with. They are perfectionists! Generally they do most of the work themselves, but they also have great subcontractors to call in for specialized work. Steve and Jason always over deliver in terms of quality. They are extremely responsive. If you want it done right at a reasonable price use Custom Touch Homes.
Description of Work: Roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Susan M.
01/2012
5.0
decks, roofing
+ 0 more
I couldn't have asked for a better outcome of the entire project from start to finish. From the first time i called the owner, Steve Hale, I felt confident in his company. He was very prompt in setting up a meeting to discuss my plans and ideas that I had. We discussed the project at some length to determine everything I wanted done. He also brought up some things that I hadn't been aware of or thought of. For example, that there was a possibility that several of the pieces of plywood under the old shingles may need replaced. He was able to point out an area that was questionable. By bringing this to my attention at the onset of the project, I felt that he was honest and that I wouldn't have any surprise costs or add ons after the work had been started. Due to my work schedule, Steve came to my place of employment for meetings, to show me color samples for my choosing so he could continue with working on getting the estimate completed. He knew I was anxious for a start date and he didn't let a day or two lapse because of my schedule. The estimate was very clear cut and detailed. I scheduled with him to start the job. Steve was very prompt with phone calls as to keeping me informed as to the start date. When the job was started, his team of workers were fantastic! The crew was prompt, curteous, well mannered and polite. Everyday when I came home from work, I could see how much work had been completed that day. Everyday, the crew would clean up, sweep up and never left anything laying about. One of the best things, in my opinion, was that once his crew started they never left my job to start a different project or job at another site. True professionalism. Due to weather conditions the crew had to tarp a section of roof, that evening well after hours they came back to check to make sure the tarp was still in place so the rain wouldn't damage the exposed area. That I feel went above and beyond what some other companies may have done. Also, as the roof was being done, and some of the plywood was replaced, they tightened several of the trusses. Again, this wasn't part of the estimate or agreement, however, something that was done above and beyond expectations. Once the job was finished, the crew cleaned up and removed all debri. They left no tell tale signs that major construction had just been completed. The bill arrived shortly after, and was well written and detailed. It was at the amount I had expected. There weren't any hidden costs or any unexpected charges. It was a bill I gladly paid for a job that was very well done. I have recieved so many compliments on the finished project and I am truly delighted with the end result! I am planning on having some additional work done, and Custom Touch Homes will be the company I contact first.
Description of Work: I had just purchased my home and wanted to have the front porch updated and the roof reshingled. This involved a complete tear off of old shingles. There were also several pieces of old plywood that needed replaced on the roof. Removal of old front porch structuce, including roof and post.
Custom Touch did a wonderful job on both projects. The work was completed quickly and accurately. The workers were very easy to talk to and consious of the cleaniness of their work area, which was appreciated. Drop clothes were laid and clean up was done every day. They never left a mess at the end of the day. All of the work was completed as promised and they went above and beyond to meet our needs. From the very beginning, suggestions were made from the experienced contractor that really helped make my thoughts come full circle. The overall experience that I had with this company was wonderful.
Description of Work: This spring, Custom Touch built a deck for me with an octagon punchout , and about a year ago, Custom Touch refinished part of our basement as well. The basement was completely unfinished. We had 2 windows added, a closet, bathroom and a custom cabinet. This work included painting, crown molding, ceramic tile, oak trim along the staircase, an oak corner custom built shelf/cabinet unit as well as plumbing and electrical work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ella S.
10/2011
5.0
home builders, custom cabinets, woodworking, decks, plumbing, basement remodeling, remodeling, home remodeling, sunrooms, roofing, siding
+ 9 more
NO complaints. Jobs were done right ,and at my convience , and cleaned up afterwards.
Description of Work: Custom Touch Homes has done 4 different jobs for us in the past 5 years .My wife and I have been very happy with them. They have always done quality work , have done the job right the first time , and cleaned up after themselves .And at a fair price #1- We have a small creek beside our house that was a weedy eyesore . CTH brought a load of 2" stone and spread it out along the creek bank . Problem solved . #2- Replaced broken sidewalks and partial broken and settled driveway. #3-Installed a check valve in the foundation drain . #4- RepLaced 2 leaking outdside faucetts and installed another addition outside faucett .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
steve H.
10/2011
5.0
home builders, custom cabinets, contractors, woodworking, ceramic tile, decks, electrician, excavators, foundation repair, house painters, interior painters, plumbing, basement remodeling, remodeling, home remodeling, sunrooms, siding, roofing, egress windows, replacement windows
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decks and Porches,
General Remodeling,
Interior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Roofing,
Plumbing,
Flooring Sales and Installation,
Electrical,
Homebuilders,
Siding,
Ceramic Tile
FAQ
Custom Touch Homes is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Custom Touch Homes accepts the following forms of payment: Check
Yes, Custom Touch Homes offers free project estimates.
No, Custom Touch Homes does not offer eco-friendly accreditations.
No, Custom Touch Homes does not offer a senior discount.
No, Custom Touch Homes does not offer emergency services.
No, Custom Touch Homes does not offer warranties.
Custom Touch Homes offers the following services: New Homes, Additions, Remodeling, Custom Kitchen & Bath Designs, Counter Tops, Ceramic, Wood & Laminate Floors, Custom Trim & Woodworking, Decks Wood & Composite, Porch, Patios & Sidewalk Pavers Window & Door Replacement, Siding Vinyl, Wood & Composite, Insurance Repairs