We are a full service PC Repair, Laptop Screen Repair, Mac Repair, Laptop Repair and Data Recovery company.
Our technicians are skilled in everything from setting up a single PC to Online Internet Help
and large network. Contact us for complete computer repair,data recovery and all networking
issues. We also build and sell new PC's, ACER Laptops and Tablet PC's. And have many new and used PC's, Laptops and Tablet PC's for sale.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
We have more than 17 years of experience. Our skilled technicians will install, maintain, and repair both home and business computers and Mac's, along with help through our remote internet solutions.
Since that I purchased the computer , I have had nothing but problems with it, and have paid almost $300 in repairs, and it still does not work right. As soon as I took it home, and the computer immediately started having problems with viruses. I took it back to the shop and he stated that I needed an additional virus program, etc. I then purchased the new virus software, which still did not work properly, and had to bring it back a few times to have him work on it. Every time I bring it back in, the owner assures me that I need nothing else and that it is fixed, but then charges me more the next I bring it in as working. To this day, my computer still does not work right, and has caused me one headache after another. I would not recommend PC and Laptop Repair to anyone looking to purchase or repair a computer. The entire operating system of my computer has completely failed and the computer is now totally worthless. I have lost absolutely everything that was on my computer. REBUTTAL TO COMPANY RESPONSE: As a rebuttal concerning the owner coming to my home to fix the computer and set it up, I have paid for every service that I have been received. The operating system has failed only about 1 week ago. This was 3 weeks after I paid him for coming out to my house to set up the computer. His claims about me wanting everything for free, is false. I have paid for every service and every part that I got. As far as him showing me how to to retrieve the data, that should have been explained to me when I first received the computer. It was not. His set up of the computer was extremely different than I have ever used before.
Description of Work: I purchased a refurbished computer from PC and Laptop Repair in July for $300 and was assured that there was nothing wrong with it.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
$600
Response from PC and Laptop Repair
This customer bought a computer from us, we transferred his personal data for him, he saw it was working and left our shop,the customer came back to our shop several times because he had no idea how to retrieve his data from the back up, we then showed him how to retrieve. At no charge each time, spent a lot of time with this customer. WE even went over and beyond went out to his personal residence and setup the computer for him. He shook my hand and He was fine. 4 weeks later he calls up wanting us to fix his computer again for free. I said no. It would be a service all, that is why he wrote theses lies on this review. No company after 4 weeks would do service for free. I have all the docs to back this up.. and notes of when and how long we talked. Anyone can call me direct at 513-233-1914… This is a customer that waited 4 weeks to complain about his new issues, and to have service done after he signed off on the computer being ok.
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Service Categories
Computer Sales,
Computer Repair,
Credit Repair,
Phone Repair,
Internet Service,
Screen repair
FAQ
PC and Laptop Repair is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 11:00 AM - 5:00 PM
PC and Laptop Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PC and Laptop Repair offers free project estimates.
No, PC and Laptop Repair does not offer eco-friendly accreditations.
No, PC and Laptop Repair does not offer a senior discount.
Yes, PC and Laptop Repair offers emergency services.
No, PC and Laptop Repair does not offer warranties.
PC and Laptop Repair offers the following services: We have more than 17 years of experience. Our skilled technicians will install, maintain, and repair both home and business computers and Mac's, along with help through our remote internet solutions.