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TruCleans

House Cleaning

About us

Let us take a minute of your time to introduce ourselves. Dolly's Maid Service was established in April of 2011 in Northfield, OH, and in 2020 we changed our name to TruCleans. We are locally owned and operated and we are the leading house cleaning company in the region whose professional staff has earned us top ratings from Angi. Our mission is to make your home a cleaner, safer, and healthier place one cleaning visit at a time. We know that you are busy with your everyday life that’s why we believe that a clean home equals a happy customer! Whether you are a busy professional or a stay-at-home Mom, we got you covered! We will make beds (change bedding if left out), vacuum/sweep, mop floors, clean and sanitize the kitchen and bathrooms, dust and so much more to make your home sparkle. Fully Licensed, Insured, and Bonded. No subcontractors. Please check out our website at https://www.trucleans.com. Feel free to give us a call or text at 440-394-9910! Hope to hear from you soon!

Business highlights

14 years of trusted experience
Black Owned & Operated
Women Owned & Operated
Family Owned & Operated

Services we offer

House Cleaning Services

Services we don't offer

Carpet Cleaning Exterior Window Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.993 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 93 reviews

Dustin R.
07/2024
5.0
house cleaning
  + -1 more
The TruCleans team did a wonderful job. They are extremely professional and everything is very clean and well-organized after they visit. They are consistently outstanding in their service. With four kids, we need the help! Thank you TruCleans!
Description of Work: Cleaned entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TruCleans
Thank you [Member Name Removed], we love working for you're family!

Mickey B.
12/2020
4.0
house cleaning
  + -1 more
Very well. Polite, on time, efficient
Description of Work: Maid Service

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$215

Response from TruCleans
Thank you so much for your review. It really means so much to us.

JESSICA B.
02/2020
5.0
house cleaning
  + -1 more
very well. cleaners were efficient, friendly, professional. worked every minute they were here.
Description of Work: clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JESSICA B.
02/2020
5.0
house cleaning
  + -1 more
The ladies were friendly and professional. A job well done.
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

suzanne B.
10/2019
5.0
house cleaning
  + -1 more
Always reliable, rarely miss anything I notice, pleasant employees
Description of Work: Bi-weekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Joann S.
06/2019
5.0
house cleaning
  + -1 more
I've been a customer for several years. The staff is professional and truly cares about their end product. The staff is long term and you get to know them and they get to know you and the needs of your home. I would never think of hiring another company.
Description of Work: Monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TruCleans
Thank you so much for your review. These reviews make the crew so happy! Thank you for your continued business! Dolly's team

Michelle J.
04/2019
5.0
house cleaning
  + -1 more
Excellent. I had some remodeling done. There was construction dust everywhere. Dolly's crew moved furniture and had my house looking like a show case. Their attention to detail is second to none.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TruCleans
Thanks so much for your review, it means so much to us! See you soon :)

Roy S.
03/2019
5.0
house cleaning
  + -1 more
They were very professional & courteous. They arrived on time & stayed the estimated time given. They brought their own cleaning products but were happy to use some of mine for special areas.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from TruCleans
Thank you so much for the review, we appreciate it. Please call us if you need anything! Dolly's team

Darcy L.
02/2019
5.0
house cleaning
  + -1 more
The service was fantastic - they were able to come to my house the next day, arrived on time, and worked like a well oiled machine! I have never seen my house so perfectly and meticulously clean. The tops of doorframes, the corners of floors-they even vacuumed my cat’s climbing tree. I have gone through many cleaning services, and this is the one I can confidently recommend.
Description of Work: Last minute house cleaning for an event

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from TruCleans
Thank you so much [Member Name Removed], it was our pleasure! Please call us anytime you need help. Dolly's crew

Dinah V.
12/2018
5.0
house cleaning
  + -1 more
They are consistently excellent. I know I will get their best effort every time
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from TruCleans
Thank you for the kind review [Member Name Removed]! Dolly's crew

margaret M.
11/2018
5.0
house cleaning
  + -1 more
I have been pleased with this service for 2 years now. The ladies are polite, attentive to detail and work efficiently . They have been very accommodating whenever I make a request for additional/different cleaning.
Description of Work: Housecleaning every 2 weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

margaret M.
11/2018
5.0
house cleaning
  + -1 more
Great attention to detail. We have an 8 month old crawling around so I want special attention paid to floors.
Description of Work: Clean 2 baths, large kitchen and 3 other rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

suzanne B.
10/2018
5.0
house cleaning
  + -1 more
I have been a customer for many years, and I am completely satisfied. The teams are courteous, they do the extra things I ask them to do, and they do an excellent job. They are completely professional about their work. Due to the nature of their business, they are sometimes up to an hour early or an hour late. They will wait if they come early and I am not ready, but they usually work around me with no problem. I used to have one woman come in for several hours to clean, and she always came at exactly the same time. But I actually prefer having a team come for only an hour or so, and not having them come exactly on time every time.
Description of Work: bi-weekly house cleaning, 1700 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

suzanne B.
10/2018
5.0
house cleaning
  + -1 more
Dolly’s Maid Service has worked for me for several years. I have a small house, but a lot of stuff. They cope well with the quirks of my household.
Description of Work: They do my routine house cleaning: clean floors, dusting, bathrooms, kitchen counters. If I want something specific done, they are. very responsive.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edie A.
08/2018
5.0
house cleaning
  + -1 more
Great especially compared to other cleaning services
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.12

Vesna C.
07/2018
5.0
house cleaning
  + -1 more
This is the best cleaning service I’ve ever had! They pay great attention to detail, clean efficiently and thoroughly, and have a wonderful attitude overall. I genuinely look forward to having the ladies at my home!
Description of Work: I had my entire home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RANDY A.
06/2018
5.0
house cleaning
  + -1 more
I have already responded to this survey.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from TruCleans
Thanks so much for the review. We appreciate it. See you soon. Dolly's Crew

suzanne B.
06/2018
5.0
house cleaning
  + -1 more
Dolly's provides reliable, consistent, and thorough cleaning. I have a list of 3 things that I want/do not want, which they always follow. Otherwise, they need no instruction. They have been working for me for several years.
Description of Work: routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TruCleans
Thank you, we love working for you! Dolly's Crew

RANDY A.
05/2018
5.0
house cleaning
  + -1 more
They did an excellent job of cleaning
Description of Work: General House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

margaret M.
04/2018
5.0
house cleaning
  + -1 more
I have been pleased with their service for over a year now. Ladies are pleasant, efficient and pay attention to details. And, any oversights on their part will be correct ted the next visit.
Description of Work: Clean 5 rooms and 1.5 baths every 2weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

margaret M.
03/2018
5.0
house cleaning
  + -1 more
Three cleaning ladies spend 1 hour cleaning , doing a thorough job every time.
Description of Work: Full cleaning of my first floor - 5 rooms, 1.5 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

nilla V.
01/2018
5.0
house cleaning
  + -1 more
Professional team. Punctual. They cleaned all areas that needed to be done to my satisfaction
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nilla V.
01/2018
4.0
house cleaning
  + -1 more
great job- but pricey for the amount of time they spend
Description of Work: routine house cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Michael B.
12/2017
5.0
house cleaning
  + -1 more
Great company, owner and service. Very responsive and accommodating. Will hire again and again.
Description of Work: Cleaned my townhouse several times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Michael B.
10/2017
5.0
house cleaning
  + -1 more
Excellent scheduling, timeliness, and service. Highly recommend.
Description of Work: Initial townhouse cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from TruCleans
Thank you [Member Name Removed]! It was a pleasure to work for you. See you soon. Dolly's Staff

Contact information

8536 Crow Drive, Macedonia, OH 44056

https://trucleans.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

TruCleans is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

TruCleans accepts the following forms of payment: CreditCard
Yes, TruCleans offers free project estimates.
Yes, TruCleans offers eco-friendly accreditations.
No, TruCleans does not offer a senior discount.
No, TruCleans does not offer emergency services.
Yes, TruCleans offers warranties.
TruCleans offers the following services: House Cleaning Services
Carpet Cleaning Exterior Window Cleaning

Contact information

8536 Crow Drive, Macedonia, OH 44056

https://trucleans.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed