Technician arrived at approximately 7:00 pm (2 hours after the window). Install was fine but he could not haul TV away without help. He promised to do so the next day, and left a business card and 2 phone numbers. He was a no show and did not call the next day. Phone numbers reached full in-boxes, so we could not even leave a message. When my wife finally called the owner on Friday, she was told they were not coming back. Sam's club has rescheduled the pick up by someone else for next week.
Description of Work: Provider was supposed to deliver and set up a TV set purchased at Sam's Club, and haul away a projection TV between 12 noon and 5 pm on Tuesday the 8th of March.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$99
Scott S.
10/2015
5.0
tv repair
 + -1 more
He is exceptionally talented and hardworking. My wife was comfortable being in the house with him. He is very straight forward and gives you options on his recommendations. I was so impressed by his demeanor, candor and overall very professional. He really knows what he is doing. We later had to buy more equipment for the install from HH Gregg. He offered to go buy it and get what we needed for us. If you need a competent company to do home electronic installations, he is your man! He is someone I really trust.
Description of Work: He was contracted from HH Gregg to install our TV and to take away our other one. He does audio/video, home security, and home electronics installation. He moved furniture for us also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
THOMAS S.
05/2012
5.0
home theater design
 + -1 more
is card if we had any follow up questions. He was on time after he called ahead to let us know he was on time! Worked very quickly, making sure the screen was where we wanted it and commenting on what he was doing while he was doing it. Left his business card if we had a problem. He thoroughly cleaned up all packaging. As he was leaving he took a call from a prior client and talked him through his issue in very patient manner.
Description of Work: Delivered, mounted on the wall a 47' flat screen TV. Hooked up the cable and showed how to use remotes to access various features,
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*Contact business to see additional licenses.
Service Categories
TV Repair,
Stereo and Home Theater Systems,
TV Sales,
TV Service - Cable,
TV Antenna,
TV Service - Satellite
FAQ
Installs-R-Us is currently rated 4.3 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Installs-R-Us accepts the following forms of payment: Check
Yes, Installs-R-Us offers free project estimates.
No, Installs-R-Us does not offer eco-friendly accreditations.
No, Installs-R-Us does not offer a senior discount.
No, Installs-R-Us does not offer emergency services.