Get matched with top basement leak repair pros in Ludlow Falls, OH

"Great workers and very professional"

"It would be zero if I could. DO NOT let them sell you on the WARRANTY aspect of their service! Not only have we had a few major issues over the 20 + years we have been customers but we currently have an actively flooding basement and I cannot for the life of me get someone out for service in a timely manner. They have "scheduled" us for an appointment that is months away. Meanwhile, it continues to rain and snow, water pouring into my basement. I've had to use and dump a large wet vac hours on end to try and contain it. Which tells me, either their system is so ineffective that multiple people are having the same issue so they don't have any appointments available or they simply prioritize new installs over emergencies. I've had my basement finished, had to rip everything out several years ago due to the system. I'm a seamstress and my work room is in the basement. Expensive machines. So much property destroyed and the time lost working is costing me thousands."

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"This has been one of the worst experiences I have ever had with a business. I had work done on a crawl space and the replacement and addition of a backup sump pump. The work was scheduled to be completed all at once. On the first scheduled day/time, no one showed up. I texted the scheduling team and after approximately 3 hours it was determined that the technician was not going to be able to make it because he was still working at the previous days job. On the second scheduled day, it was determined that measurements were not accurately taken for the crawl space so that work could not be completed. They were able to install the new sump pump and the backup pump. However, they did not schedule the electrician to install the correct outlet. The third scheduled day no one informed me it was on the schedule. The only reason I knew about it was because the technician actually called to say he was not going to make it. The fourth day the electrician came and installed the outlet. The fifth day the technician could not do the work because the plumber needed to move a pipe had not been scheduled. The sixth day the work was finally completed. After taking so much time off of work, I asked for a discount which I did not receive!!!!! It is very sad because I have used them before and was very happy with the quality of the work. I will not ever use them again and I would recommend anyone who is considering using them to look elsewhere. There are a lot of quality b"

"Hired to replace my existing plaster ceilings with drywall, replace the old blown insulation in the attic with batt insulation, install a new ceiling fan including wiring, and rewire an existing ceiling fan. Juan and his guys are efficient and professional. They always showed up in the estimated time frame. They cleaned up the work area every day before they left and cleaned up at the end of the project. Extremely pleased with the finished work. Jason, the owner, is very responsive to emails, texts, and phone calls. Kitchen ceiling was cracked and falling the day after the estimate and I called Jason and he sent Juan out within an hour or so to brace the ceiling to keep it from falling. This was before I had even signed a contract. He had absolutely no obligation to do that, but I extremely appreciate it. It saved me a mess and damage to deal with. Would absolutely hire them again in the future and highly recommend them."

"Did a great job at the installation. Great call back and showed up on time. The real gem here is a few months later the back flow valve failed. You really know how good a company is when you have a warranty claim and these guys were excellent! Called on a Sunday and they called first thing Monday morning and were here early afternoon to replace the back flow valve failed- under warranty. Great company!"

"Rob, the owner, was very conscientious about communicating in a timely manner; he was also collaborative when discussing different ways to solve issues that came up. He and his crew arrived when they said they would and did a wonderful job, going above and beyond the scope of work. I will hire them again for future work."

"Kenneth and Marciano did excellent work. The price was very reasonable. Challenges arose and they dealt with them beautifully. Their clean up was excellent and their work guaranteed for 5 years. Outstanding duo; would hire again unconditionally. Carol Ross"

"They were a pleasure to interact with, they listened to my concerns, they explained what they were doing at every step, and they were able to adapt the plan to my quirky older house. I plan to call them again for another project."

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."