The Chimney Care Company

chimney sweep, fireplace company

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

****SHOWROOM HOURS - - Monday-Friday 9 AM - 5 PM , Saturday & Sunday CLOSED**** Your home is designed to give you and your family a place where you can feel safe and warm. But if you've ever owned a home, you know that feeling doesn't come without work. All of your home's systems, your chimney and dryer vent included, require regular maintenance if they are to continue working as safely and as efficiently as they were designed to. Here at The Chimney Care Company, your sense of security and safety is important to us, which is why we've spent the last 30 years installing, repairing, cleaning and maintaining the chimneys, fireplaces and dryer vents of our neighbors in Cincinnati, southwest Ohio and northern Kentucky. Whatever your fireplace, chimney or dryer vent needs, if you're looking for high-quality, professional services from industry experts, you've come to the right place.

Business highlights

35 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.748 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 26-48 of 48 reviews

RICHARD A.
05/2020
5.0
Had chimney flue cap replaced after violent wind storm blew off previous one. Here the next day and replaced with similar cover. Appreciated the quick response by the technician.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$179

kathleen w.
05/2020
0.5
Very expensive and issue was not fixed. Very disappointed!!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Joseph P.
05/2020
5.0
Clark was polite, timely, and did only the work that needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jennifer d.
04/2020
5.0
These are responsive, friendly and flexible. I had to change my inspection date/location twice and they were happy to accommodate.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy D.
02/2020
5.0
friendly and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark P.
02/2020
5.0
Good work, prompt and attentive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dwayne J.
01/2020
5.0
Nothing at this time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Laura W.
01/2020
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick H.
10/2019
5.0
Very professional young men. Explained everything as they went through their process. Completed their service work in less time than allotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Ellen S.
09/2019
5.0
Shane was excellent! I would hire him again in an instant, and I will call them next summer after the winter season is over.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

William K.
08/2019
5.0
I hired this company when a state inspector failed my water heater. They came out told me there was no issue and talked to my county inspector of why they were incorrect (Saved me a ton of money). I hired them at my new house to inspect chimney and stove, as well as clean chimney. I was advised that nothing was up to code and it would be ill advised to use my equipment. They decided a sweep was pointless and left me with several options. We (wife and I) finally agreed on what we wanted a year later. They sent us a revised quote , scheduled a date that worked for us and removed a very large stove,as well as install a dampner. Then inspected chimney and gave us an all clear. The employees were careful and caused zero damage and zero soot throughout process. Estimates are not free as they perform multiple checks and explain exactly any issues. Sales never contacted us or pressured us to get the recommendation done (we chose a way cheaper option of no wood stove). Would hire for all my fireplace and "venting" issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brenda K.
05/2019
5.0
Very professional, on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheryl M.
02/2019
5.0
The chimney care pro came out on schedule. He cleaned my gas fireplace, inspected all the parts, and even told me what parts & what brand I will need to order if they ever need to be replaced. He reassured me that the fireplace was SUPPOSED to get as hot as it does, that thereĆ¢ s no fear of carbon monoxide, and that the switch will turn it on even during a power failure! Well worth the cost, which was less than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

John R P.
08/2017
5.0
Very efficiently cleaned the chimney, was very polite and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$213

Melissa C.
06/2017
5.0
They were great. Came out, inspected the flue and determined it was not broken at all. Just a kotter pin was missing from the lever. He showed me how to put it back in place. Didn't charge me anything! So incredibly nice & honest. I highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer D.
04/2017
5.0
I was worried a chimney repair was going to be WAY expensive. The guy arrived, took care of the issue, and 'didn't blow me any smoke'. I guess what I mean is that I didn't get the feeling he was trying to up-sell me anything. Thank you for that. Got what needed to be done, done, and without any problems. I will be a repeat customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Doug S.
04/2017
4.0
came early after calling me. was knowledgeable and answer my questions and concerns. was neat, orderly, and did his duties well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$160

Kitty S.
11/2016
4.0
They originally scheduled me three weeks out, but later called to come a week earlier. Shane called when he was on his way, was on time and did a great job inspecting and cleaning my fireplace chimney as well as my dryer vent. He left my home as he found it and was very informative about what needed to be done in the future. My only complaint is that The Chimney Care Co. is a bit on the pricey side for their services, but I will use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$375

Linda F.
09/2016
2.0
They gave a 4 hour window for coming to the home and called at the end of the time to say they were not coming rescheduled We waiting over 7 hours between the appointments We're told there was a range of pricing for the cleaning but then they said there was not ..... They gave us a $10 discount for our inconvenience but their pricing was too high will not use again

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
2.0

$189

Shirley G.
10/2015
5.0
They did an excellent job cleaning the chimney and fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$202
    • 1
    • 2(current)

Contact information

413 Wards Corner Road, Loveland, OH 45140

www.chimneycareco.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

The Chimney Care Company accepts the following forms of payment: CreditCard
No, The Chimney Care Company does not offer free project estimates.
No, The Chimney Care Company does not offer eco-friendly accreditations.
No, The Chimney Care Company does not offer a senior discount.
No, The Chimney Care Company does not offer emergency services.
No, The Chimney Care Company does not offer warranties.

Contact information

413 Wards Corner Road, Loveland, OH 45140

www.chimneycareco.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed