The Basement Doctor of Cincinnati

Basement Waterproofing, Foundation Repair, Wells and Pumps,

About us

For over 36 years, The Basement Doctor has provided basement and crawl space waterproofing, structural repair, humidity control, and concrete lifting services for Ohio, Indiana, and Kentucky homes with award-winning service. As a part of the Basement Systems Network of dealers, we have exclusive access to over 30 patented products, which allows us to design an effective and permanent solution for every type of wet basement problem. Selecting the right contractor to let into your home is a critical decision. The Basement Doctor of Cincinnati respects you and your home – expertly performing the contracted work, being punctual, employing a drug-free workforce, and skilled, experienced installers. We only use ethical sales practices and honor warranties without hassle. All of our staff follow clear rules of respect, responsibility, and integrity. We treat you the way we’d want our own families treated. ASK ABOUT OUR NATIONALLY BACKED WARRANTY!

Business highlights

38 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Basement waterproofing, basement structural repair, humidity and mold control, crawl space repair, crawl space encapsulation, Polylevel Injection concrete lifting. Free inspections for homeowners. There is a $200 fee if this is a real estate deal.

Services we don't offer

We do NOT build new foundations, lay new concrete slabs, masonry, plumbing, or pump out a flooded basement or crawl space. We do structural repair and give you solutions so that your basement or crawl space does not flood again. Call us to see how we can help.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.5167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
12%
3
7%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.5
punctuality
4.8

Filter reviews by category

Showing 126-150 of 167 reviews

John F.
03/2020
5.0
basement waterproofing
  + -1 more
Great professional work!
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from The Basement Doctor of Cincinnati
Thank you, for the review!

David S.
07/2018
4.0
egress windows, basement waterproofing
  + 0 more
Quoting only
Description of Work: Egress window installation

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

sandra H.
11/2016
5.0
Mold remediated
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Paul G.
06/2016
3.0
basement waterproofing
  + -1 more
unknown
Description of Work: I paid $100 for something that I could have gotten for free. They don't charge homeowners for a basement inspection, only real estate agents or home inspectors. I couldn't apply the $750 towards any repairs either, because I wasn't having a sump pump repaired. I feel taken and I totally paid $100 for nothing in return.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$3,000

Joanne L.
04/2016
3.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5

carol S.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

jeffrey S.
03/2016
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: Clean and respectful of house but work was very sloppy and resolutions were weak or non existent.
Rating CategoryRating out of 5

Beth M.
11/2015
5.0
plumbing, basement waterproofing, wells, foundation repair
  + 2 more
unknown
Description of Work: We called the Basement Doctor due to a cracked basement window and recent water that had come through the walls. They recommended glass block windows and a new sump pump. The window work was performed by a subcontractor and they did a very nice job!! The Basement Doctor's technicians replaced the sump pump a few weeks later and also were very thorough in their work. We would use them again and appreciate the guidance they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

john M.
11/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: advice on waterproofing basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mark P.
10/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: I was very impressed with their service. No one likes to have foundation issues, but they took care of it expertly and professionally and alleviated the concerns I had about the foundation with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Sarah M.
07/2015
5.0
plumbing, basement waterproofing
  + 0 more
unknown
Description of Work: They provided an estimate and installed a waterproofing system to solve leaks in the basement walls and floor. The work was done efficiently in less than 3 days and has resolved our water problems (it has rained heavily several times since it was completed). There was a minor problem with the plumbing when they reinstalled the laundry sink, but they came promptly to repair the problem. We are very satisfied with the service and results the Basement Doctor provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Mark H.
05/2015
5.0
plumbing, basement waterproofing
  + 0 more
unknown
Description of Work: I had this work done some time ago and thought I had already submitted a review then but I keep getting asked so here it goes. I had them install a perimeter drain due to water issues coming in to the basement. I had 2 other basement providers all make suggestions but none addressed the water issue coming in to the basement, they just wanted to put something in side the house to pump out water. They installed the drain, and put in a very deep dry well that when full would channel the water to the curb. Since then, never had a single issue with water even in downpours. Now we can sleep at night not having to worry about water in the basement. I'd use these guys in a heartbeat and have recommended them to many of my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bobbie M.
05/2015
5.0
basement waterproofing
  + -1 more
great
Description of Work: stopped leaks

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Pam S.
05/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Our basement wall had developed a crack that basically ran the length of the wall, and had worsened after the exceptionally cold winter of 2014 - we were suspect a deeper frost line increased the outside wall pressure - and we could get the tip of our pinky finger inserted into the crack at the worst spot. I received bids on addressing the job from companies through Angie's List, and The Basement Doctor came in with the best price, while offering to perform the same level of work prescribed by the other companies. |I can't say enough about how professional these folks are. The job was to install carbon fiber strapping along the length of the wall, and secure the straps with additional anchors where the house met the foundation wall. The work crew arrived promptly on our scheduled date, and immediately began protection measures of our home - starting from the outside and running to the actual work site. The job is a very messy/dust-creating job as a great deal of sanding of the concrete wall and cutting of drywall is required. The crew had the work area draped off with heavy plastic to contain the mess, and additionally protected items in the vicinity of the project with additional covering. Except for the missing pieces of dry-wall that had to be cut out to access the foundation wall, you'd never know we had that level of work performed in the basement in a 5-6 hour period. They left the area exceptionally clean, and we're very pleased with the look and guarantee offered with the job. |I would recommend these folks to anyone needing to address foundation structure failure, and we plan on having them back to correct some outside concrete drive/walkway work that is showing signs of sinking. |The Basement Doctor is going to the top of my "go-to" list of companies I trust to do a great job at a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

harold R.
02/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Rating CategoryRating out of 5

CLIFFORD M.
02/2004
5.0
basement waterproofing
  + -1 more
PROFESSIONAL, ON TIME, CLEANED UP AFTER AND SO FAR THE REPAIR HAS WORKED. WOULD USE AGAIN. PRICE HIGHER THAN COMPETITORS.
Description of Work: FIXED CRACKS IN BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

EDWARD & CAROL H.
11/2003
3.0
basement waterproofing
  + -1 more
THEY FIXED THE OBVIOUS, BIG PROBLEM, BUT WE WEREN'T ABLE TO TOUCH BASE ON OTHER PROBLEMS WITH THE BASEMENT THAT WE FOUND AFTER THEY CAME OUT. THEY DIDN'T FOLLOW UP AS THEY SAID THEY WOULD. HOWEVER, THEY WERE PROMPT AND CAME WHEN THEY SAID THEY WOULD COME. I WOULD USE THEM AGAIN FOR MINOR PROBLEMS.
Description of Work: BASEMENT WAS LEAKING, THEY FIXED A CRACK IN THE FOUNDATION.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from The Basement Doctor of Cincinnati
OUR AVERAGE JOB IS CONSIDERABLY MORE THAN $1800.00. TYPICALLY, CUSTOMERS USE US FOR BIGGER JOBS. THIS RESULT IS VERY CONFUSING IN THAT WE PRIDE OURSELVES IN HAVING WON 6 CONSUMER CHOICE AWARDS, 4 FOR BASEMENT WATERPROOFING AND 2 FOR STRUCTURAL REPAIR.

PRISCILLA L.
11/2003
2.0
basement waterproofing
  + -1 more
REQUIRED CALLING BACK AND PRODDING. REFUSED TO ESTIMATE JOB. ANOTHER COMPANY PERFORMED AN EXCELLENT JOB IN RECORD TIME AND WERE QUITE RESPONSIVE.
Description of Work: J&D REFUSED TO EVEN COME OUT AN LOOK AT OUR HOUSE BECAUSE THEY ARE BUSY THIS SEASON (AS ALL ARE!) AND OUR JOB DID NOT SEEM STRAIGHTFORWARD.

Rating CategoryRating out of 5
responsiveness
2.0


Response from The Basement Doctor of Cincinnati
WE TYPICALLY GET SOME BASIC INFORMATION FROM HOMEOWNERS WHEN THEY CALL. WE SAW 6,000 POTENTIAL CUSTOMERS IN 2003. UNFORTUNATELY, WE OBVIOUSLY DID NOT LISTEN TO THIS CUSTOMER''S NEEDS. WE APOLOGIZE.

RITA S.
11/2003
5.0
basement waterproofing
  + -1 more
WORK THEY DID IN REROUTING DOWNSPOUTS WAS SIGNIFICANTLY LESS EXPENSIVE THAN ANOTHER ESTIMATE I RECEIVED. HAD A CREATIVE SOLUTION TO BASEMENT PROBLEMS. SALESMAN VERY KNOWLEDGEABLE, BUT SLOW TO RETURN FOLLOW-UP PHONE CALLS.
Description of Work: REINFORCED BASEMENT WALLS TO PREVENT FURTHER BOWING. ALSO, REROUTED DOWNSPOUTS ON HOUSE TO DIRECT WATER AWAY FROM BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

PATRICIA W.
06/2003
5.0
basement waterproofing
  + -1 more
DID AN EXCELLENT JOB. WORKED HARD TO GET JOB COMPLETED. VERY CONSCIENTIOUS. VERY THOUGHTFUL AND DILIGENT.
Description of Work: WATERPROOFING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KEVIN C.
02/2003
5.0
basement waterproofing
  + -1 more
HAD TWO CRACKS FILLED IN BASEMENT FOUNDATION BY TWO DIFFERENT INDIVIDUALS. THERE APPEARS TO BE CONSISTENCY IN THEIR PEOPLE. BOTH PERFORMED VERY PROFESSIONALLY.
Description of Work: LEAKING CRACK IN BASEMENT WALL THAT PREVIOUS OWNER HAD ATTEMPTED TO FIX AND COVER UP BEFORE SELLING HOME. LATER, ANOTHER CRACK WAS LEAKING AND THEY PERFORMED ANOTHER FLEXI-SPAN OPERATION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

NANCY B.
01/2003
5.0
basement waterproofing
  + -1 more
THIS COMPANY WAS EFFICIENT AND KNEW WHAT THEY WERE DOING. I WOULD HIRE THEM AGAIN ANYTIME. THEY WERE CONCERNED WITH MY ANIMALS'' WELFARE WHEN THEY WERE MAKING LOUD NOISES. THEIR CONCERN AND ABILITIES WERE OUTSTANDING.
Description of Work: SEALED A CORNER OF THE BASEMENT WALL TO PREVENT WATER LEAKAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

KEVIN K.
12/2002
5.0
mudjacking
  + -1 more
SOME SCHEDULING DELAYS. QUALITY OF WORK EXCELLENT. VERY SATISFIED WITH RESULTS. THEY HAND-DUG TO AVOID TEARING UP LANDSCAPE WITH HEAVY EQUIPMENT.
Description of Work: DRILLED 3 PEIRS UNDER OUR FOUNDATION AND LEVELED OUR SINKING FOOTINGS/FOUNDATION.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

JANice W.
09/2002
5.0
basement waterproofing
  + -1 more
VERY GOOD AT EXPLAINING EVERYTHING ANSWERED QUESTIONS
Description of Work: BRACED BASEMENT DUE TO BOWING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

RITA Y.
09/2002
5.0
basement waterproofing
  + -1 more
THEY WERE VERY FLEXIBLE WITH SCHEDULING AND SO NICE ABOUT EVERYTHING. THEY REALLY GO ABOVE AND BEYOND. THEY MOVED STUFF FOR US AND DID A LOT OF THINGS THAT OTHER COMPANIES WOULDNT DO. EXCELLENT SERVICE!
Description of Work: THEY DID THE PIERS FOR MY FOUNDATION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Contact information

10690 Loveland Madeira Rd, Loveland, OH 45140

https://www.basementdoctorcincy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Wells and Pumps,
Concrete Leveling,
Egress Windows

FAQ

The Basement Doctor of Cincinnati is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

The Basement Doctor of Cincinnati accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Basement Doctor of Cincinnati offers free project estimates.
Yes, The Basement Doctor of Cincinnati offers eco-friendly accreditations.
No, The Basement Doctor of Cincinnati does not offer a senior discount.
Yes, The Basement Doctor of Cincinnati offers emergency services.
Yes, The Basement Doctor of Cincinnati offers warranties.
The Basement Doctor of Cincinnati offers the following services: Basement waterproofing, basement structural repair, humidity and mold control, crawl space repair, crawl space encapsulation, Polylevel Injection concrete lifting. Free inspections for homeowners. There is a $200 fee if this is a real estate deal.
We do NOT build new foundations, lay new concrete slabs, masonry, plumbing, or pump out a flooded basement or crawl space. We do structural repair and give you solutions so that your basement or crawl space does not flood again. Call us to see how we can help.

Contact information

10690 Loveland Madeira Rd, Loveland, OH 45140

https://www.basementdoctorcincy.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM