Oasis Turf & Tree, Inc.

Happy with service.

Was very impressed with the customer service the merchandiser display when he arrived at my home. He did a very professional job. Will differently keep the service.

They have been here once and did a great job on the front yard with liquid fertilizer. Used granular fertilizer on back waiting to hear back from Oasis on what results I should expect in the backyard. I do have a fence that blocked them from getting their machine with liquid fertilizer into the back. Will evaluate more than time goes on

Don't really know yet just had them here one time so far.

no comment provided

So far good for the time I have been with them

After treating my lawn on my own for several years, I decided to hire it done. A call to Oasis convinced me that they could do the job even though they were more expensive. They started in the fall last year and did two treatments in the spring and summer this year which should have been enough to keep my yard healthy and weed free. Unfortunately, it is not. In all the many years we've lived in this house, our yard has never looked worse. It's full of crabgrass, clover, nut grass and various other weeds. When I complained to customer service, they blamed me for not seeding bare spots. I'm very disappointed in their service and I wonder how they get such good reviews from other people.

The first treatment should have been the red flag, but I was hoping that it may have been a one time mistake. The technician used a 4 wheel buggy to apply the treatment, which was fine in the front yard, but he decided to use it in the rear also where you have two gates to access rear yard. He drove through my vegetable garden directly over the young plants killing them. The customer service response should have been the 2nd red flag since they had no solution and offered nothing tangible to resolve the issue. They did continue to treat for weeds which it seems they fertilized rather than killed. They were also treating for mosquitos which was not affective at all. They did return at no cost after the 3rd treatment to retreat weeds. Then returned again not long after to treat lawn again. The technician used the buggy again in the front yard where you can see the tire tracks at random circles throughout the yard where he overtreated, killing the grass and weeds leaving it totally brown. I called to cancel service and was put on hold, so ended up sending an email with photos showing the damage to the yard. There first response was to send a $25 coupon if I resumed service, really? Then I received a call from the management, but haven't spoken to them yet. Regardless of what is said, the company is not professional at all, and their employees are poorly trained. Do not use them!

Very courteous and was able to answer all my questions. He got out really quickly to treat the lawn.

I had used a different lawn service for years, wish I had switched to Oasis a long time ago! One treatment and not 1 dandelion seen since the treatment. Even the guy who cuts my lawn said it looks better than ever!

Oasis Turf & Tree works hard to earn and keep customers.

Great customer service. Stumbled a little getting started. Time will tell. Follow-up: I used this company for 2 years. They were marketed as "customized" service for the unique needs of my lawn. The lawn was in very bad shape when I purchased the home, with large patches of crab grass and invasive yard plants. Although I did not get the "customized" treatments promised, the company did come back to spot treat problem areas if I called them to complain. They also failed to treat the far back areas of my lawn (outside the fence line) until I complained. Overall, the company helped to get my yard healthy again, but they did not offer the customized service that was quoted to justify their slightly higher than average price tag. I feel like I got adequate service and results, but not a 5-star company.

We have had 1 treatment so far but lawn looks much improved. Very knowledgeable and gave us useful info. Very pleasant.

Communication of planned service by phone message is friendly but not specific or accurate wrt to timing. Most of the time I am not able to talk to the technician and I am retired and at home all the time.

Nothing

They killed the grass. They don't even call letting you know that they're on their way out.

Very personable follow up by James. Thank you!

They are easy to work with, and they do a great job.

Great customer service

Responsive

Only time will tell on the quality of the fertilizer program. They responded quickly - came out the next day for the first application.

Just started with them. Will know more later, but seem to be good.