Cincinnati Gutter & Roof Protection

The job went well. I received an estimate from them last year and the quote was still honored. The installation took place in about 2 weeks from the time I sent them the signed contract. Quality of the installation and materials used was very good, I walked all around the house during the first rain afterwards and saw no leaks. The installation crew took a little longer than I was told, they would work for just a few hours on some days, but the total time was still under 1 week for the job. They could have also cleaned up the yard a little better as I did find some nails in the grass afterwards. I would hire them again though.

That turned out fine. The price was reasonable. They were flexible in terms of scheduling. It was nice that I did not have to be home for them to do the service. They had good clean up. It was hard getting a hold of them though, but they always ended up getting back to me.

I like that they did it in a timely fashion. They were courteous and professional.

Very well ---This is the 2nd time I submitted Please check your records!!

I never heard back from the company. They were going to come by my house within about three days of returning my call, and I haven't heard back from them. It is now two weeks later. I would not hire this company.

Everythng went well. After the work was completed, two of the gutter guards were dislodged from the gutters.

It was ok. I bought the big deal and John came out for an estimate and did a nice job at what needed to be done. He told me he was 3 weeks out. They called and told us when they were coming. He quoted an additional $700 for the work. When the workers cleaned out the gutters before they could install the gutter guard they threw everything out in my landscaping. They didn’t come back. I had to clean it up. I emailed John and he emailed me back 3 days later. He apologized and discounted $100. The discount was considerable. The gutter started leaking. We might have him come back to fix it. He was very responsive and nice.

The estimate was provided quickly with no pressure. Options were provided for two types of gutter guards at very good prices. John was very professional and responsive taking time to answer all questions. I was surprised how quickly they started since the expectation was set that they were scheduling 2 weeks out yet they were here in one week. The installer called before arriving. They did a great job. I used them a few years ago to replace the roof and am still very satisfied with their work and have recommended them to many neighbors and friends.

Very well. Cincinnati Gutter and Roof Protection was very helpful in looking over the problem. John was extremely helpful, upfront and very honest in what he thought needed to be done. To do the job right did not fall within the Angie List Big Deal. We both agreed it just didn't fit that particular deal. This man is sincere, personable, lists alternatives. The work just didn't dovetail with the 'Bid Deal, and may likely involve other contractors as well. John clarified the problem, and offered alternatives. Highly recommend.

John was very knowledgeable and informative while doing his estimate. He was also close in $$; however, his company was not able to do the buried drain line for me so ultimately, I went with a different company.

they were very fast and efficient.

He came and installed them quickly and so far I have not any issues.

They came right out to give us a very reasonable quote. We approved it and they came out on Monday. Very friendly. I got a phone call they were on their way and when I got home they were at work. I asked the man on the roof a few questions about what he was doing and how he would fix the problem and he was very nice and answered all my questions. I only wish the younger man who cleaned out the back garage gutters would have put all the junk from the gutters (mostly black/gray grit from the shingles) in a garbage bag/can and not on my ground. It was not hard to spot piles of black/gray grit on the white snow. After the snow melted, I had to go out and shovel it up. Otherwise, very nice. Would use again.

Prompt response and good work

I purchased my house last year. After moving in I noticed the gutters at the back of the house were being routed under my deck into some drainage pvc that was suppose to take the runoff from that side of the roof out to the end of the yard. It was my belief most of the water was draining under the deck. John came out and provided a good plan at a reasonable price. I am very happy with their work.

They were on time, and did a very professional job. They also cleaned up when they were finished. I would call or recommend them again.

Cincinnati Gutter's communication was excellent. They arrived on time and gave me an estimate which was lower than two other companies I had called. John was polite and friendly. The repair was completed quickly and on time. I will call this company again.

I was super impressed with Cincinnati Gutter and Roof Protection. They were friendly, quick, responsive, and clear and open in their communications. They quickly quoted us on the job and scheduled our appointment within 2 days after giving us the quote. They provided us with the best price hands-down....no one even came close to the price that they gave us. Also, there were no hidden fees or unexpected costs at the end. The gutters look awesome! Also, our house hasn't experienced any of the problems associated with our old gutters, so what the gutter men put up must be working really well. I highly recommend Cincinnati Gutter and Roof Protection to anyone who wants a first-rate gutter job, excellent customer service, and the best price in town!

He was on time and the material is excellent, he did an excellent job.

I called them to remove and replace the rubber pipe boots on two pipes, replace some missing shingles, and secure some areas of loose shingles. They were very pleasant to work with, quickly came out to give me a detailed estimate, and completed the work a few days later. I even received a follow-up call a few days later to ensure I was satisfied with the job that was done. I am very pleased with this company and would gladly use them again for any future roofing repairs.

We hired John and his company Cincinnati Gutter & Roofing to install a New Roof, Gutters and Siding on our house. None of these items were malfunctioning in anyway, the were just old and needed replaced. There were a few delays, but the job was finally finished in a few weeks or so. This is where it got bad. The clean up was pretty bad. I am still to this day pulling nails out of the ground of my property. During a heavy rain a couple of weeks after they were finished, I noticed water dripping through the ceiling drywall in the Master Bedroom. Upon further inspection, my New roof was not only leaking, it was leaking badly. We are talking gallons of water in several spots of my roof above the Master bedroom. It took them 2+ weeks to "repair" the roof and gut the ceiling drywall and insulation of my Master Bedroom. We had to sleep in our Son's bedroom while they worked, and they damaged furniture and generally made a huge mess of our Bedroom. But it was all OK right, because it was all fixed and they were gone and now we could enjoy New Gutters, Roof and Siding. Wrong. A new leak popped up in the dining room a couple weeks later. John and Co. came out to fix. A week later still leaking. John and Co. came out again and fixed again. A few days later... still leaking. At this point I am very upset and John proceeds to tell me that he can't fix it because it is not a result of the roof his Company installed, but yet how the house was built and designed. I asked him then why it only started leaking after he installed the New roof. He did not have an answer to that one, and basically told me to shove off. I considered taking him to small claims court or whatever about it. Instead, I ended up paying another Roofing company $3,000 dollars to fix the new roof John and Cincinnati Gutter & Roofing installed. Funny, now it does not leak at all. Buyer beware with this guy. Looks like he has pretty good feedback now, so maybe he changed his ways. I would never use him again, or recommend him, ever.

The owner is very nice and very professional. He was never pushy and was helpful! I really liked dealing with him and would be go to them first if I needed their services.

Quite pleased-good experience-friendly & knowledgable folks...

Overall, the replacement went very quickly. They were done in one day and cleaned up all debris by the end of the next day. My primary complaint was that they tore a window screen and simply threw it in the trash/debris and did not tell me or attempt to replace it.

Hard working roofers got the entire job done in one day. No problems.