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Dick Esser

Plumbing, Heating and Air Conditioning

About us

Plumbing

Services we offer

Plumbing

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Showing 1-2 of 2 reviews

Shawn and Michael P.
12/2011
2.0
plumbing
  + -1 more
See above. HORRIBLE.
Description of Work: These guys plumbed our house as it was being built. I was here EVERY day to check on the progress of things, take pics ect. Quite a few things stuck out and then became nightmares. We requested a dog wash in the garage and Esser plumbed the drain. We had the cement poured and then they came back to put the faucets on and they put them 15' away from the drain. They then said that I couldn't have the faucets where the drain was because it was too far down an outside wall and the pipes would freeze. REALLY?!?! YOU put in the drain!!! Esser recommended that we put in two 80gal hot water tanks because of our expansive Master bath shower. Once we moved in we would have 5 mins of hot water and then it would get cold. We had them out 5-6 times and they would blame it on the geothermal HVAC system (they are tied together) so we would have the Geo guy out. This went on for 9 MONTHS. I then contacted AO smith directly and they put me in contact with Piper Plumbing. Apparently the tanks were plumbed incorrectly FOR NINE MONTHS. Finally Esser himself (he refused to pay one of 'his guys') came back and plumbed it correctly telling me ten times over that it would not fix my issues. Guess what.... I have had LONG HOT showers ever since.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Elizabeth B.
09/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were there when they said and were very fair in price. I used them for a total of three jobs and each one was pleasant. The same technician performed all three jobs and he was nothing short of respectful, clean, and timely.
Description of Work: They snaked and replaced several drains in my 6 unit apartment building that were blocked. They also replaced two outside water faucets at my home since I was so impressed with what they did at my rental unit. A week or two after the initial experience, I had an emergency and they responded very quickly (next day) and solved my very large leak. I have owned rental property for over 10 years and have never had a reliable plumber. Dick Esser was better than any other person I had used in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

    Contact information

    1138 Lexington Ave, Lorain, OH 44052


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Dick Esser is currently rated 3.5 overall out of 5.
    No, Dick Esser does not offer free project estimates.
    No, Dick Esser does not offer eco-friendly accreditations.
    No, Dick Esser does not offer a senior discount.
    No, Dick Esser does not offer emergency services.
    No, Dick Esser does not offer warranties.
    Dick Esser offers the following services: Plumbing

    Contact information

    1138 Lexington Ave, Lorain, OH 44052