Allstate Exteriors & Restoration Services, LLC

Overall, the work quality and follow-up was very good. The crew that came out to install did not do a great job cleaning up, likely because they were working after dark.

The reps were friendly and very helpful.

Our house is over 120 years old. We hired Allstate Exteriors to replace our roof and reinforce the structure of the roof where there were some weaknesses. Over most of the house, Allstate replaced the shingles with a metal roof. A portion of the roof is flat and Allstate replaced the deteriorating rubber with an improved covering. The roof on the front porch was sagging, so Allstate deconstructed the roof and then rebuilt the roof with proper LVL beams to prevent sagging in the future. The roof over the main part of the house had sagged a bit over the 120+ years. We hired an engineer who recommended the addition of several collar ties and other supports. Allstate understood the engineers instructions and installed the supports. All of the work described above took less than one week. They hauled away all of the debris, and checked the work to ensure that it was done correctly and to contract. All of the people we interacted with were knowledgeable, professional, and polite.

Subject: Disappointed with Service I recently experienced unprofessional conduct from Joe, who used a derogatory word to describe me during our interactions. Additionally, I waited over three months for repairs without any resolution. Disappointed with the lack of communication and accountability.

They come tomorrow to finish siding but have been amazing!

Very.polite and good craftsmanship .

They are prompt with answers when questions arise.

Well done

Chris was a pleasure to work with.

N/A

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Donnie did a fantastic job. He was on time. Very courteous and respectful.

Good

Very helpful and only the best quality

Great work

This company charged us $39,900 to metal roof our garage, fix a roof someone else started, put up some Smart Board soffit and fascia, and put up 6-inch gutters. It took two months to complete the job. I was given it three different times before it was done. The work took about four days. Gutters are not up yet, but we are painting the soffit and fascia first. They are polite. not happy with the cost or time for completion. They explained the cost as related to going over another crews work. Our contractor had abandoned us, and we were desperate to get it done so we could complete the interior work.

Great quality and communication

I highly recommend Allstate Exteriors! They were friendly and attentive through the entire process. The gentlemen doing the install were also very professional and efficient. I will be working with them again in the future!

Once I signed the contract and sent them the initial payment I have not heard from them since. No one has returned my calls. The original contact has gone AWOL. The last person I spoke with promised to send me his contact info along with that of the scheduler and I have gotten nothing and it's been 3 days. Very very very frustrated.

Very professional and did a nice job!

Great company, friendly and were able to take care of the problem quickly. Darian did a very professional job. I would recomend them . Very satisfied.

May 26, 2022 Siding for our house in cedar rapids Iowa Allstate exteriors who did a wonderful job our communications with them was perfect we didn't have to fight with them over anything. They did the roof and the siding and gutters. Fast done right Jeremy Woodruff came to my house and talked to me about the company. He and his wife Violet made sure that we were satisfied with all three jobs. We appreciate their professionalism and their commitment to get the job done right. also their associates Ryan Richardson and his foreman Luke are fantastic with aftercare and providing us with The assurances of any maintenance needed in the future. I give them five stars Dwaine and Carprina Toran

Quality work done in a very efficient manner.

Salesman, Eric was very nice. Presented all the info and lead us to believe he would see the project through. however, it seemed like we had one issue after another from poor workmanship, where they never showed up when they said they would, to a job that was to take 1-2 days lended up lasting over 6 months. Started work in September, didn't finish until March, two different crews, didn't do a good job cleaning up afterward. Just overall shabby workmanship & would never recommend this company.

Prompt and Great Customer Service!