Tom Bell is a super nice person and builds a very nice house however he lacks in attention to detail. Also service after the sale is lacking. It took over a year to get our punch list completed. We have been in our home for two years and continue to find problems and oversights that he should have addressed while building the home. Granted some of the issues may have been caused by subcontractors however he should have caught and corrected the problems. The drywall work in the home is completely sub-par, have located outlets that are not secured properly, light switches that are not logical, the list continues to grow. As I said it is a very nice home however the problem is in the details and finish work. The home was extremely overpriced for the quality of workmanship. Had we been aware of all the issues when we bought the home we would have NEVER paid the price we did. Lesson learned.
Description of Work: new build construction of home.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
$269,000
Response from All American Builders LLC
Thank you for bringing this issues to light within this website. I would like to take a moment to respond back to you with adequate information. As you know, after the construction of this house was completed, this house set empty for over year. This home was built for a developer within this neighborhood. The developer chose to place this house on the market after again, sitting for over a year. I had a One Year Warranty with the developer in which had since past once you purchased the home. If there were issues with this home, you should have reached out to the seller/broker and not All American Builders. I cannot guarantee that there was adequate heating within in the home while sitting empty for over a year which may have resulted with your drywall issue. In response to your issue with light switch placement, this home was designed and built to the developers specifications. The price of the home should have no bearing on my company and how you feel that it was overpriced. Again, this should have been a bargaining tool when you were purchasing the home. The price of the home as you stated was "Over priced for the quality of the home" - the price you paid for the home was not the price that the home was built for and paid. Again, you should contact your seller/broker regarding this matter. Let us not forget, as a courtesy to you, even though my contract for this home was not between All American Builders and yourself, I did come over and correct items that were brought to my attention. If you would like to discuss this matter any further, you do have my contact information and I would be willing to discuss. Thank you. Tom Bell All American Builders
Bill Cheuvront and M.
11/2012
5.0
home builders
+ -1 more
Tom Bell gave us a fair estimate, started the project when he said he would, and had crew members on the job every day until it was finished even though he was in the process of building a new home across the street and has a small crew. I have had a lot of experience with home builders and remodelers over my lifetime and this is the very first time a contractor met his commitments to me such as being on the job when he said he would be, accepting responsibility for items things that did not go well or as planned, was not constantly telling us that any changes made either couldn't be done or would add additional expense or were contrary to our agreement, was reachable by phone, returned calls in a timely manner, checked on his workers frequently, had high standards and did not accept work below his expectations; any work not up to his standards were done over. He was always very courteous and respectful to us and to his workers. We can't say enough about Tom. We would use him again and we can recommend him without reservation.
Description of Work: Tom Bell and his crew completely remodeled our poorly designed master bathroom. It is beautiful and very functional!
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Service Categories
Homebuilders,
Kitchen and Bath Remodeling,
Siding,
Roofing,
General Remodeling,
Masonry,
Electrical,
Decks and Porches
FAQ
All American Builders LLC is currently rated 4 overall out of 5.
All American Builders LLC accepts the following forms of payment: Check
Yes, All American Builders LLC offers free project estimates.
No, All American Builders LLC does not offer eco-friendly accreditations.
No, All American Builders LLC does not offer a senior discount.
No, All American Builders LLC does not offer emergency services.
Yes, All American Builders LLC offers warranties.
All American Builders LLC offers the following services: New home construction, decks, porches, siding, electrical, roofing, additions, masonry work, building construction, home, kitchen & bath remodel.