Locally operated. Technical support (888) 821-7879. Online billing, technical support chat and web mail available. See website for additional services. Additional contact name - Eileen Shellenbarger. Additional DBA - WATCH TV.
Business highlights
33 years of trusted experience
Services we offer
Digital cable & phone, high-speed internet connection, voice over IP, antenna affixed to home or property which intercepts transmission signal.
It's been an ongoing nightmare. Watch Communication's unreliable service may work great for a couple of weeks if I'm lucky. It's constantly coming and in and out, sometimes so much that I can't even read my Email. I have got years of excuses from bad weather to interference. I even switched towers and it worked for a while and then went back to being unreliable. They've changed radio systems and made promises of better service to come and yet I am paying a premium price for intermittent service, loss of bandwidth and other problems. All I see is them signing up more people without fixing the system for their existing customers. We're just not talking of a few days of bad, but years of problems. Their service people come out and happily tweak my receiver, which isn't the problem, and then nothing gets better for more than a few days. Yet, I have few options and satellite service is prohibitively expensive. Now that I'm stuck at home, I depend on my Internet service more than ever and it just lets me down again and again. I don't think people can imagine how frustrating it is to know that Watch Communications can provide reliable service if they want to (I've seen it work great for a couple of weeks straight). But they just don't care. I am paying $75.00 a month for bad Internet service. My receiver isn't even far from their tower. I can see it on a clear day.
Description of Work: I have used Watch Communications for my Internet service for a few YEARS now because there are no other options
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Brandon S.
04/2012
5.0
internet service
 + -1 more
I've been pretty happy with them. They are a smaller provider. I live in a country which is only 5 minutes from town. I spend $49 a month for my internet. They are good and I've had no problems with them.
Description of Work: I use Watch Communications and I've been with them for about a year.
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Service Categories
Internet Service,
Phone Service - Landline,
TV Service - Cable,
TV Antenna,
TV Service - Satellite
FAQ
Watch Communications is currently rated 3.5 overall out of 5.
No, Watch Communications does not offer free project estimates.
No, Watch Communications does not offer eco-friendly accreditations.
No, Watch Communications does not offer a senior discount.
No, Watch Communications does not offer emergency services.
No, Watch Communications does not offer warranties.
Watch Communications offers the following services: Digital cable & phone, high-speed internet connection, voice over IP, antenna affixed to home or property which intercepts transmission signal.