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Splash Swimming Pools Inc

Pool and Spa Service, Pool Sales Construction and Installation, General Remodeling

About us

We are a service and construction company. We are proud to say that we are a Hayward Authorized Service Center. We carry a Certified Maintenance Specialist certification, Certified Pool Operator certification, and we are a member of Association of Pool and Spa Professionals. Splash Swimming Pools, Inc. has been proudly serving the Cincinnati and Dayton areas for more than 20 years. Physical Address: 7023 Kyles Station Road Liberty Township, Ohio 45044

Business highlights

32 years of trusted experience

Services we offer

We are always training and learning new technology and innovative Ideas on saving energy, safety, and how to make pool customers pool experience better. We try to get to know our customers so we can advise them better. Call the pool pros for Equipment Sales and Service, Seasonal Openings & Closings, In Ground LinerInstallations & Repairs, Filter Repair, Pump Repair, Pump Motor Repairs, Pressure Testing, Safety Cover Installations, Pool Leak Repairs, Underwater Leak Repairs, PVC Repairs, and more

Services we don't offer

This is not a retail location.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-21 of 21 reviews

Madeline S.
07/2020
5.0
pool cleaners, swimming pools
  + 0 more
Excellent! Job was completed on time, the materials used were of highest quality and the cost was reasonable. Ray and his team were friendly and easy to work with. I expect I will be using this company for all of my future pool needs.
Description of Work: Pool liner replacement and filter repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Splash Swimming Pools Inc
Thank you Mrs [Member Name Removed] for the great review!

David B.
07/2019
5.0
pool cleaners
  + -1 more
Splash replaced the pump motor on my inground pool after the old one died. They did a fantastic job for a reasonable price, and I'm very happy with the work they did. I'll definitely call them again the next time I need pool service!
Description of Work: Replaced a bad pump motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Splash Swimming Pools Inc
Hi [Member Name Removed], I am very glad to hear you were happy with our service and there is nothing better than getting a great review! Thank you!

Mary Rose Z.
06/2018
5.0
pool cleaners, swimming pools
  + 0 more
I’ve used a number of others in the Cincinnati area. I have a good basis of comparison. Ray and his company Splash Pool is my go to for all pool issues. I highly recommend him.
Description of Work: Feline and open and close in ground pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Splash Swimming Pools Inc
Thank you for giving us this great review!

JAMES M.
04/2017
5.0
pool cleaners
  + -1 more
Closed our pool showed up on time and they are very knowledgeable. We use them every year and have for about 8 years now.
Description of Work: Closing pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Splash Swimming Pools Inc
[Member Name Removed], Thank you for the great review!

Donna B.
12/2016
5.0
pool cleaners, swimming pools
  + 0 more
From start to finish, I was amazed at Ray’s workmanship and knowledge of swimming pools. I have never seen anyone be so thorough and precise as when he measured the pool, which is probably why the new liner fits like a glove. There is not one wrinkle in the entire pool, nor is the liner overstretched. It fits perfectly! Likewise, I have never seen this quality of workmanship on the actual installation. Ray clearly operates with a spirit of excellence and perfection, and he has the experience to deliver. The pool looks better than I have ever seen it. (And his price is very fair, too!) I could not be happier with my new liner, and I am happy to recommend Ray and Splash Swimming Pools for all of your pool needs. I was very blessed to have found him, and I'm sure you will be, too.
Description of Work: Replace inground pool liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Splash Swimming Pools Inc
Hi [Member Name Removed], I want to thank you for the great review. It was a pleasure meeting you this year and thank you for the work.

Julie S.
06/2016
5.0
pool cleaners
  + -1 more
I contacted Ray because of all the excellent reviews he received on Angie's list. He said he didn't generally do jobs in Northern Ky because of the distance but he would for us. We're glad he did. Ray kept in contact with us during the whole process. Basically you have schedule early in order to get your liner installed once it gets warm enough to do it. I asked Ray so many questions and emailed him all the time. He never failed to respond one time. Night before install he came and put a pump in to pump out the pool, we asked that he run the house to the road so we wouldn't flood our neighbors yard. He said no problem. It was drained by the time we got home from work. Next morning his assistant showed up at 8am to remove the old liner. I forgot to ask his name but he was so polite and friendly. We had to leave to get a water meter and a fire hydrant hose, by the time we got back he had the liner out and neatly put in garbage bags. By a little after 10am Ray was there and the liner install started. They had that done but I think noon or 1, not sure which. They went to lunch while the fire hydrant filled the pool. They came back by 2 or so, did all the faceplates, step cut in etc. Our pool was filled by 4pm and looks like a brand new pool. I can't stop looking at it. I would recommend Ray to anyone that will listen to me. He doesn't try to upsell you on things you don't need, He does great work and is the most polite person. Also he and his assistant put up with two old people basically watching them all day and talking to them because we had nothing better to do that day...lol Thanks Ray, we love this pool.
Description of Work: Replace our old liner for an in ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Bill C.
05/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Close inground pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JAMES M.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They close our pool every year and have for 8 years. Very fair price and knowledgeable in his area. I would recommend them for your pool needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Splash Swimming Pools Inc
Thank you for the great review!

Sean D.
10/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$275

DARLENE R.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Fixed my pool filter & rigged up a way for us to vacuum our pool until we can have the underground leak repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Splash Swimming Pools Inc
[removed member's name], I want to thank you for the great review. I hope everything is working out well.

Mary Rose Z.
07/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: Ray and Ed opened my pool this year for the 1st time. I decided to use them after they relined my pool. They were exceptional. They programmed my variable speed pump that I had bought last year and had problems programming. What set them apart was that they identified that my heater was not closed correctly the previous fall by a major national swimming pool company. They identified the problem and told me to contact the company because it was an obvious error with the closing of the pool. They even offered to talk to the company if necessary. I was so impressed. They identified a problem that I'm sure another company would have just overlooked. This company has a really returned my faith that swimming pool service does exist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Mary Rose Z.
06/2015
5.0
pool cleaners
  + -1 more
I wanted to add that a couple of weeks after, I noticed a small gap and Ray came out immediately and addressed the concern with no charge and again I was reassured of the amazing customer and quality of service.
Description of Work: Splash Swimming Pool is exceptional! From the attentiveness at returning my request for an estimate, the careful detail in measuring and clearly describing the relining process, exceptional recommendations, communication throughout the entire job, and follow-up to ensure satisfaction Ray was dependable, honest, extremely timely, courteous and the consummate professional. I contacted over 5 different companies to get estimates, met with 3 of the 5 and after meeting Ray I found that his bid was competitive, he was used a higher-quality vinyl with the new seamless technology and was patient and attentive as needed. I saw a recommendation on Angie's list for Splash Swimming Pool and that is the only reason I called them. I am so thankful I did! Splash Swimming Pool will be the 1st place I turn when I need anything with regards my pool issues. Seriously, they have my highest recommendation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Bill C.
02/2015
5.0
pool cleaners
  + -1 more
When the pool is closed I don’t have to worry about it anymore. They have always been fairly priced. They do a wonderful job. It is very professionally done. They are very contentious people.
Description of Work: They closed the pool. They put chemicals in and they lower the water level of the pool and they bleed it out the lines. They put alcohol or anti freeze in the line, so they don’t freeze over the winter and then they put on the winter cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Splash Swimming Pools Inc
[member name removed] you have been a great customer and you have become a wonderful friend as well. Thank you for the review. Please call any time for advise or help when you need it. Best wishes to you and your family!

JAMES M.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Went well. Came as scheduled, been using him for about 7 yrs and he has worked on various things with our pool. Very knowledgable too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Splash Swimming Pools Inc
[member name removed], I want to thank you for the review and thank you for calling on us when you need help with you swimming pool. We train hard to give you good advice and quality service. Best wishes to you and your family.

chris Y.
01/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Ray has replaced several liners at various properties for me over the past few years. His communication is always great, does a quality job, and has good overall pricing. Highly recommend Splash to anyone looking for repairs/service on in-ground units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Splash Swimming Pools Inc
Thank very much for this review. Please call me anytime, it is always a pleasure working with you!

William D.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: My request was to close down the pool for the winter.Not only did they perform the closing but in addition the did an overall assessment of the |pool in regards to upkeep,upgrades and general information.They did a great |job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve L.
05/2014
3.0
pool cleaners
  + -1 more
I called this provider because we could not get a firm date from another provider. Ray is very responsive and the pool did get opened but we had some issues that still needed to be addressed. This company would be good to use if you do not run into any issues but if you do have some issues, like we did, everything did not get resolved. Now we are going to have to get someone else to address the other things. I just like to get someone to come out and get everything done even if it costs a little more and actually will probably cost less in the end since you will not have to pay twice.
Description of Work: Pool opening

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$225

Response from Splash Swimming Pools Inc
It is difficult to take a bad review from when we did what was asked of us. When we scheduled the appointment for the pool opening it was during a time when the work loads were backing us up, like everyone else, right before the memorial day weekend. We did get the pool opened for a party that was for a few days later. We were able to point out the problems and offer options for fixing these problems. Although we carry a lot of parts on our service van we did not have the parts that they needed. We offered to come back if needed. It was clear to me that they were using another company before so I was with the understanding that if they wanted us to fix anything else they would have to call us and let us know. I did not hear any thing from them until this review. Please accept our apologies but we were expecting a call back if you wanted us to follow up with more service.

Catie C.
05/2014
4.0
pool cleaners
  + -1 more
I used Splash because they were a little cheaper than their local competitors. However, that was before I found out they do not clean all the gunk out of the pool when they open it. So what initially saved me a few bucks ending up costing me so much more when I had to hire another company to come out and finish the job.
Description of Work: Pool opening

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Splash Swimming Pools Inc
My apologies to (Member name removed). There may have been a misunderstanding about cleaning the pool after we provided service to open the pool. Usually our customers clean the pool themselves. We do ask that customers request extra services at the time of scheduling so we can allow extra time for the task.

Janice J.
01/2014
5.0
pool cleaners, swimming pools
  + 0 more
Good! Excellent! It was about a year ago. They were getting ready to use them. They are owned by Steel Wheel Solar. And we are getting ready to put in solar heating panels on our new home. We put those in about 2 years ago with Steel Wheel and we like them so much, we are going to use them again. They are very responsive, if you have an issue, they were right there. They are very ethical, I felt like their prices were very reasonable and I would definitely do business with them again. It was $50. I had them out and they are really with the problem of who install their pool, and the people who install the pool stand behind it, and did it basically for this difficult for the part they charge me for service charge. They were very fair. It is like I said, they are the same people that I used for the solar. They are owned by the same company. It is a different name. Let us say, they were more than fair.
Description of Work: I used Splash Swimming Pools Inc. for pool sales construction & installation and pool & spa service and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Splash Swimming Pools Inc
I think that this review is for another company. Splash Swimming Pools is based in Ohio. I do know (member name removed). They are wonderful people and have been great customers for about 10 years but I think this review is meant to be for another company in Florida. I do have a review from them previously and that is very much appreciated.

Janice J.
08/2013
5.0
pool cleaners
  + -1 more
Great as usual.
Description of Work: Opened a pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Splash Swimming Pools Inc
Thank you very much to [removed members name].

Debby T.
12/2012
5.0
pool cleaners
  + -1 more
Old pool liner was removed and replaced with a new one.we had some crumbling concrete decking which needed to be removed and replaced. everyone involved with this job was professional and punctual. extreme care was taken by all.
Description of Work: had a new in-ground pool liner installed and some concrete deck repair work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Splash Swimming Pools Inc
Thank you very much to [removed members name].

    Contact information

    7023 Kyles Station Road, Liberty Township, OH 45044

    http://www.splashswimmingpoolsinc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    General Remodeling

    FAQ

    Splash Swimming Pools Inc is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Splash Swimming Pools Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Splash Swimming Pools Inc does not offer free project estimates.
    No, Splash Swimming Pools Inc does not offer eco-friendly accreditations.
    No, Splash Swimming Pools Inc does not offer a senior discount.
    No, Splash Swimming Pools Inc does not offer emergency services.
    No, Splash Swimming Pools Inc does not offer warranties.
    Splash Swimming Pools Inc offers the following services: We are always training and learning new technology and innovative Ideas on saving energy, safety, and how to make pool customers pool experience better. We try to get to know our customers so we can advise them better. Call the pool pros for Equipment Sales and Service, Seasonal Openings & Closings, In Ground LinerInstallations & Repairs, Filter Repair, Pump Repair, Pump Motor Repairs, Pressure Testing, Safety Cover Installations, Pool Leak Repairs, Underwater Leak Repairs, PVC Repairs, and more
    This is not a retail location.

    Contact information

    7023 Kyles Station Road, Liberty Township, OH 45044

    http://www.splashswimmingpoolsinc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM