WeedPro

They killed my lawn, and terrible customer service! They damaged my lawn at the end of July, after multiple complaints, finally sent someone to re-seed on 10/28, 2 days prior to an overnight freeze. Then they charged my credit card after telling me the treatment to try to correct what they did would be no charge. Photos available.

I have subscribed to their annual plan for the last several years. My lawn looks horrific! When comparing my lawn to my neighbors it makes no sense... Some of them don’t even have their lawns treated and don’t water their lawns. Look at the pictures, should a treated lawn look like this?

After reading good reviews about WeedPro I had my hopes up that this company would be better than the other two lawn care companies we have used. Very disappointed. They do not treat areas beside our house, the strip between the sidewalk and street, next to our driveway or by our shed. I called three times and had to leave a message each time. No one ever called me back. I finally emailed our "customer service specialist." He did email me back

They do a wonderful job on my lawn.

Weed Pro has been treating my lawn since April. We bought a new home that had only been lived in for six months and the previous owner didn't take care of the sod at all. My grass is now healthier, thicker, and greener then anyone else in the neighborhood. The service has been amazing and the staff are very helpful! I would definitely recommend them to everyone I know!

There was visible improvement after the first treatment.

I had been a regular customer for WeedPro for the last 5 years. I always had prepaid my service at the beginning of each season. WeedPro had always done an average job so this season I went with a different company and prepaid the upcoming year's services with them WeedPro still came to my house to do the first application this season although I did NOT authorize it. They state that since I didn't tell them I wasn't using them, I owe them the first treatment services (per their contract) Their excuse was "our system doesn't know that you have prepaid in years' past" I don't know why that is my fault if their technology is faulty Anways I have been sent to collections re: a $45 charge for the first application that I have paid someone else to do Bottom line - Weed Pro had done an average job on the lawn, but the customer service is troubling and I would recommend AGAINST them since there are so many other choice for lawncare in Central Ohio.

We were away when they did the service. They came out and did it. There was dandelions. When we came back from vacation, the dandelions weren't dying. So they sent somebody out again to do it. He was doing a spot treatment, just wandering around the lawn. I waited for a week. I followed him around. So, I was watching him wander and I saw that he was missing a lot of stuff. But I didn't think it was my job to point over every single place he should have been. So I called them. They said, "Well, it normally takes a little longer than this." I said, "Well, number one I followed him and number two I can see the ones that are dying and I can see the ones that aren't dying." So they sent somebody a week later and sprayed them again. It took three trips and extra phone calls to get the job done right. I canceled the remaining visits for the season. I had another quote. It was like $8 less than them. When I referred to that, when I called them back after they finally got the dandelions gone and asked them about matching that price, they said they couldn't do it.

They were fantastic. The lawn is looking very nice.

I requested a quote for fall core aeration for my lawn. Their price was fair but I had already gone with someone else and I informed them of such and I thanked them for their time. To be clear, I did not use their service and their work may be the best there is. I am leaving a review of their communication and professionalism which scores an F because they will not stop harassing me with phone calls at work and at home and with emails. After I informed them that I did not need their service, they kept calling, including calling me nine (9!) times in a row on 8/29/14. I then sent another email to sales@weed-pro.com (which, by the way, they do respond to if you are asking for service and is the email they write from). I continued to be harassed and I contacted them again on 9/04/14 and very clearly asked to not be contact again. I thought I was in the clear but then I was contacted by both phone and email again today 9/8/14. I am hoping that this review is actually read by them and the harassment will stop. I am trying to find a solution that doesn't involve changing my phone number or calling the police. In summary - do not provide them with your phone number.

Overall, OK. First two treatments helped to beat the weeds back and I appreciated the insecticide treatments as well. Started to notice significant weeds in yard that were either not treated or resilient to the treatments. Was told treatments were every six weeks, time between second and third was 8 weeks. After the third treatment was told that my yard may have brown spot fungus and it could be treated for an additional $75. Started to feel like I was getting a 'sales' approach as, in fact, every treatment came with a write-up about additional services that should be considered, of course with additional associated fees. Neither of my neighbors, whose yards adjoin mine have any of said brown spots. In fact, their yards are treated by the homeowners and they are in fact in better shape than my own (deeper green, few weeds). As such I called and canceled my service. Thankfully did not encounter anyone trying to convince me otherwise, but was surprised that the representative didn't probe further into my situation to try to understand my issues or keep my business.

They've been the best lawn care company we've had in the past 10 years. Anytime we call them they are very responsive and always send someone out right away if we ever have a concern. The techinicians are very friendly and great to work with. Everyone at the company is professional, knowledge, polite and wonderful to work with. I would highly recommend them.

So far this year our landscape looks awesome. We are using them at another locatioin and there too the landscape is looking awesome. We would definitly recommend them. We are very pleased with the service, professionalism and the results of their products on our lawn, trees and shrubs.

Very pleased with the service and company. They schedule during the week, not on weekends when we have guests. The product also work fine.

I inherited a neglected yard this spring and needed some help getting it fixed up. The team at WeedPro has been doing a great job. I've seen remarkable improvement this summer. In addition to their service they given me some great advice on other things to do to improve the lawn.

The service has been satisfactory overall.

Third lawn service in past 3 years my lawn has never looked better. I recommend weed- Pro to everyone.

My experience with them overall went very well.

We have been using WeedPro for about year now and they have exceeded our expectations. Not only is the staff good at keeping our grass weed free and green, but they are also very nice and courteous.

On a number of occasions they did not blow-off/sweep driveway and sidewalks. I called and asked if this was a normal practice. I was informed that their personnel should clean off walkways and driveways. It happened again, I called and told them I would cancel if it happened again. Next time they did not clean walks & driveway, I called and cancelled. I guess they do not care.

comes every 6 weeks and cares and treats lawn. Will come back till you are satisfied. Have used them for years and very happy. They provide discounts for the entire season as well as senior discounts. Staff is unobtrusive and very pleasant. Letters are left that tell you what they did and flags placed as well.

Weedpro devastated my lawn. My lawn was infected by fungus and despite my multiple attempts to reach out and highlight the issue, the person assigned to my yard told me the issue was minor. The fungus killed sizable areas in my yard which measures about an acre. I fired Weedpro and spent the rest of the fall treating and reseeding my lawn. I have never written a negative review before. The service I received was beyond poor and ultimately cost me hundreds of dollars to fix. The service will seem ok until you have an issue. The company is based in Cleveland and it is not local (problem resolution highlighted the fact they are not local). Don't find out the hard way as I did.

We are generally satisified with their service and they are definitely better than other companies we have used. Some of the plants we had along the bed edges died after their service started - I am assuming they use large broadcast spreaders. There are oftentimes weeds in the grass, even after being treated. In the case of these weeds, I have found they aren't proactive in seeing something in your yard and taking care of it when they are out but they will make an extra trips to resolve the issue if you call.

My yard was a mess and my attempts at treating the weeds and crabgrass on my own using the big name products were not yielding the results I wanted. I was working from home one day and noticed my neighbor's yard being treated by Weed Pro. I jumped on line and received a quote. I started the service a couple of weeks later and I am now proud of my yard. Well worth the money. I estimated the cost to be more if I continued to purchase the products myself. Basically I received commercial grade products and only had to pay for labor. I will continue to utilize this service.

After contacting them online, they called me the next business day and took care of my lawn.