ShelfGenie of Columbus

They did the shelves in the pantry and they put in shelves in the closet. The work was good, they cleaned up afterwards and they also put spice racks in the kitchen, The price for the work was fair.

The majority of the work was done well, but the minority that was not done well was, in fact, a horrible experience. The bathroom shelving was rejected by us not once, but twice --- and should never have left the factory, much less have been tried to be installed (twice) with serious, obvious flaws that would have failed a middle school woodworking class. Following the final, much-delayed correction, the sales representative had the audacity to call the following day --- mid-day on a Sunday --- to see how soon she could be paid. And regrettably, there was no indication that the owner of the local franchise cared at all about their performance.

excellent work, on time, on budget, no issues

When you're buying that and you're thinking that you are getting a good deal on a $500 deal and when the guy came and gave me a quote the whole was $7,000. I've only done a small section of my cabinet that cost me $2,000 for four cabinets. When he came and did designs it took like two hours and I wasn't anticipating that and so eight cabinets and two doors were $7,000. When I bought the special deal I thought it was a special deal but really it wasn't a special deal. I was surprised because no one ever called me and followed up and asked whether I was happy. There was one pullout that was designated for glass baking dishes and my glass baking dishes don't fit in the pullout. He never initially mentioned that to me after doing the design that if I'm not able to have a good product done at that price we could break it up into sections. I think that it's a product, they were efficient, they came in and did what they needed to do. Out of everything there was sort of one door that didn't align with what the original plan was and I was expecting somebody to follow up with me.

We purchased a big deal consisting of $199 for $500 credit on a shelf Genie installation product of our choosing. Purchased in July and installed in August. 2016.

Very nice product - just as described by company.

These guys are on the high side for price, but the quality of the product and the punctuality and professionalism is 2nd to no one. The birch wood is extremely strong, the glide-outs remove 100% from the cabinets to make everything on them accessible, and they are sturdy as anything. One glide-out has more than 50 lbs. of cookware on it, and it glides in/out with ease. Very impressive. The tech was enjoyable and went straight to work. For one piece, he literally couldn't see the screw he was putting into the wall. This meant he had to do it all by feel. For those who've done that, it's frustrating and requires slow, precision work for an extended period of time. This guy did it very well. Two of the installed glide-outs could have been a bit taller than they are, but that's my fault for not communicating with the estimator. In the end, even those 2 glide-outs have advantages to them. A great job! We've had Shelf Genie install over $6K worth of shelving for us, and our kitchen is perfect for the whole family now. I wouldn't have my old inaccessible shelving back for the money savings -- no way.

Everyone was great. Mike was thorough and clear and did a great presentation job. No pressure. He measured everything twice and we talked about the design through the whole process. And they are made just to my cabinet sizes. Less than three weeks later the order was in and ready to install with a couple weeks. The install took most of a day and while removing stiles was noisy (sawing), the team of installers didn't make much noise and did a good job cleaning up. The hardest part of the whole thing was clearing my old shelves and then having to decide where everything goes in the new shelves. I love the shelves and have already recommended Shelf Genie to my friends. Thanks Shelf Genie, for making my time in the kitchen a little more enjoyable ! K. Ballou

Did an excellent job - efficient and I LOVE the shelves !! Increased storage ability by at least 50 % and I can easily find what I need. Is expensive but much better than anything on do-it yourself market.

Great. We've used Shelf a Genie before. Owner, Mike, did the installation this time. He even reversed previously installed shelves, so I could have easier access to the lid compartments.

Installation goes very well and great customer service . John was my installer. He was great.

It went very well. The installer was on time, got the work done quickly. I would use them again.

Seamlessly turn around was what I expected for custom work.

The entire process from quote to installation went great. Shelf Genie is a professional company which provides excellent service.

Excellent. Custom plan according to how the space was currently used. Friendly, efficient installer.

A++++!! They are amazing!! They organized our pantry and build shelves into the pantry that slide and make everything at your finger tips. They are BEAUTIFUL!! They work incredibly well. Mike came out first to meet with me and talk through what I wanted and he drew up a basic design for it. From there we tweaked it and he took it back to John who came out to measure and also did the installtion after they were built. There was not one speck of dust left behind during the process. My experience was EXCEPTIONAL!

We bought the Big Deal and scheduled the appointment. Mike explained all his products, asked a lot of questions about how we use our kitchen space and gave suggestions. No hard sell at all. He even suggested I not put in one section because he felt I wouldn't be happy with it, due to its placement. He came up with a different idea to accommodate what I wanted. They do drawings and computer-generated renderings, so you know exactly what you'll be getting. A couple weeks later, they came to take all the measurements, then ordered our items. They came the day scheduled and put some of the shelving in, but there was a problem with the measurements, so they had to make some changes. The pantry wasn't exactly what I wanted, so I called that night. The next day, they came and had corrected the drawers, according to the measurements, and also fixed my pantry, so it was exactly what I wanted. They cleaned up after themselves and were very professional. It's all working great.

Their overall pricing was very high so I was not even able to get one shelf for $500. I bought a deal that gave me $500 worth for $200. I am probably going to use it but I am just going to end up getting a couple of shelves. He was good and I don't know how much the pricing should be, but it is high to me. To get another two done is going to cost me at least another $1,000 to $2,000. It would have cost thousands. They do all kinds of shelving. They product was very good quality, but the pricing was prohibitive to do what I wanted to do. I heard about them through Angie's List and I had wanted to get that done.

Having Mike come and help me figure out how my kitchen could be more functional and completely organized has made my life so much easier. He is very good at helping you come up with a plan to organize and create more space than you thought you had. I would highly recommend the shelf genie! What a great product and life changer.

The quality of the double suspension guides was commercial grade, and the wood drawers were dovetailed and well made. Mike was terrific too, in every aspect of the experience. I plan to order additional shelves in the future.

I chose to install Shelf Genie under my sink (2 units), in a corner cabinet that has poor access (3 units) and in another cabinet that is narrow and deep, which required removing everything in the front to see what's in the back (2 units). The under-sink units are wonderful. Behind each door there is a full-size lower shelf, with a "balcony" shelf running lengthwise, on the outside of the lower shelf. This design accommodates the plumbing. Before Shelf Genie, it was a guessing game where the desired item would be found. With shelf Genie, everything to do with washing dishes or scouring the sink is stored on the left, and items like garbage bags, scrub brushes, furniture polish are stored on the left. The balcony on the left is just high enough to allow a 30-bag box of garbage bags under it, with only the edge of the next bag showing, ready to grab. The corner cabinet has two units on the floor, and one at the height of the first shelf. It sounds implausible but works very well! It is a delight to open the third cabinet and pull out the drawer to see whether the item there is the one I want. My kitchen is old - not as old as the house - but these hinges are not used any more. It is nice to have something up-to-date and useful in such an old kitchen.

Overall, it went very well. The provider scheduled a designer to assess our kitchen storage needs. She was prompt, courteous, knowledgeable and extremely helpful in figuring out the best configuration for our needs. Several days later an installer came to finalize measurements in preparation for ordering the pull-outs. It took about 2 months for our order to be completed and installation to occur. The installer completed the job efficiently. Upon use of the pull-outs, we found that the cook book racks were smaller than we had anticipated, with our larger books not fitting into the available space. The provider's designer returned to view the problem, and has offered to replace one of the smaller racks with a large one that will accommodate most of our large cookbooks. We are very satisfied with this solution as well as the overall experience and quality of the product.

Installer came when scheduled to measure pantry closets a second time before ordered shelving units. Called us when units arrived and scheduled a date for install. Installers arrived on time and completed work in timely manner. Installers were also friendly, neat, and professional.

It turned out great. I just love them. The work they have done has worked out super. It helps for my storage under the cabinets. The workmanship was excellent. That was a very positive experience for me. In my existing cabinets, they go in and measure it. Then I tell them what I want. I have got a corner cabinet and he put in shelves that pull out. Then there is a dead corner in there. These shelves pull out and then he has other shelves that sit in that corner and I can slide them over to get it stuffed in that corner. What was wasted space now I store stuff in that which I don’t use that often. He’s got a shelving unit that has slops in it and I put all of my pots, pans and cutting boards. That one pulls out also. It really makes easy access to all of my stuff underneath the cabinets. I just pull out and it’s right there. I have got a pantry and they could have done my pantry. I turned them down on that because it was going to be another $1500. It wasn’t cheap but I have been very pleased with the outcome. They did a good job.

I have so much space in my cupboards now. I love it!|I hope Shelf Genie offers another Big Deal sometime soon. I have another project for them!