Black Dawg Sealcoat

Failed to correctly complete the job twice.

My husband found this company from searching the internet. He called and spoke to the secretary and explained the services that we required. A quote was emailed to us. After agreeing to have Black Dawg perform the work we were given a time frame when they could perform the job. Returned home that day and found the driveway had been sealcoated but the cracks nor the pot hole was filled. My husband spoke to the secretary again and explained we did not receive the services that we paid for. They came and filled the cracks but informed us they do not do potholes and that section would need to be tore out. First time anyone told us that. Now there are black streaks in driveway and they want to charge us more money to have the driveway sealed again over where they filled the cracks. Husband tried calling again and the secretary was to relay our dissatisfaction to the owner/president of the company. Finally made contact with Dave Lewis, owner/president. Beware they use the internet to determine the size of your driveway instead of quoting based visually looking at the job. So Dave said he would come out a third time but wanted us to split the cost to have it sealcoated. You didn't do the job right the first nor second time and think we should pay more money to have it done right. You should be refunding our money!!

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Completed online form and received a quote back right away for just a seal coat. Emailed back to ask if someone had actually come to the house to look as there were a few cracks and we wanted to know if those should be filled. Someone came by (when we were not home) and they sent a revised quote to include the crack fill. They rescheduled our appointment several times due to weather. Sometimes not even calling to say they wouldn't be coming that day. The day they came they did not call me to tell me and I came home to the driveway sealed and a large hole where there was none before. Took photos and sent them to the company, they called back right away to say that they didn't cause the hole and didn't do anything about it as it was considered asphalt repair and not sealing. I emailed them to let them know I would be paying the bill but that I wasn't happy with the overall service. I can understand it is possible that when sealing the driveway some of it might have come lose, but: 1) they should have noticed this in the initial inspection and quote process and 2) they should have called to tell me about it, rather than discovering it when I got home.

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Great job!!! I contacted Black Dawg on Saturday morning (5/17) and by that afternoon an estimator had come out and given us a quote. They were in the area today on another job and they were able to complete our job too. Good and polite workers and they did a great job! We are highly satisfied from start to finish.

Rained out several times. Great communication. Great team . Recommended to both my daughters.

We scheduled an appointment to have an estimate on sealing our driveway. Promptly, Mr. Lewis came to our home and gave us the estimate. The estimate was very fair and much lower (almost $200.00 lower) than the company we employed a few years ago. We then scheduled a date with Susan in the office to have the job done. Several schedulings later (all due to inclement weather) we now have our driveway sealed and it's beautiful! From the first telephone contact to the last drop of sealant being poured, this company and all of its employees have been nothing but professional and so very pleasant with which to work. I will recommend them to anyone who asks (or even if they don't ask!).

great. they came out the day and time they promised, and everyone was charged as told. my house had a bit of splashing on it due to a change in technique and technical issues, but they came out and made that right. We will use them again

They were absolutely fantastic. They even worked with us when we had a bunch of neighbors also getting the work done. They lowered the price because so many people ended up using them. We did have one issue where they sprayed my garage door. They sent someone else out to repaint it.

Prompt response to initial e mail, showed up as promised for estimate and performed work as promised at price agreed.

The work was fine- the treatment by the owner was terrible. There are a lot of companies out there that do this kind of work- I would look elseware beofre I hired this company.