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Pete the Plumber

Plumbing, Water Heaters, Wells and Pumps,

About us

Pete The Plumber is a full service plumbing company, able to meet all your residential and commercial plumbing needs. We are a local business out to prove that you can still find trustworthy, quality-minded craftsmen that won't try to sell you what you do not need. We offer quality workmanship at competitive rates.

Business highlights

21 years of trusted experience

Services we offer

Plumbing repairs & service, water service replacements, back water valves, kitchen & bath remodels, water heaters, water softeners, sump pumps, sewer replacements, new homes, additions, gas line installations, water mains, sewer mains, office & retail installations.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9261 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 261 reviews

Klaus H.
05/2017
5.0
plumbing
  + -1 more
They were very quick, knowledgeable and efficient. It was smoothly and quickly.
Description of Work: Resolve frozen gas valve to fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Pete the Plumber
Mr. [Member Name Removed], thank you for your review and your business!

zofeen K.
05/2017
5.0
plumbing
  + -1 more
Great!Professional, onetime and work was done efficiently
Description of Work: Fixed my broken kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pete the Plumber
Thank you so much for your review! We appreciate your kind words and your business!

James M.
05/2017
5.0
water heater repair
  + -1 more
They did a great job. I didn't do a lot of comparison shopping. They put in a really good quality unit. It wasn't cheap. I recall that the old unit was problematic and they couldn't get enough water out of it. It was kind of messy. They were good about cleaning up after themselves.
Description of Work: They put in a new water heater for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pete the Plumber
Mr. [Member Name Removed], thank you for taking the time to give us a review. We appreciate your business.

Erin M.
05/2017
5.0
plumbing, wells
  + 0 more
Quick, easy and done well. Our old sump pump was starting to go, and I decided to replace it. Making an appointment was easy. The plumber who came out really knew his job, and didn't mind answering my numerous question. The price of the replacement parts was on par with what I would have paid buying them myself, and the labor charge was very reasonable. The job was completed far quicker than I thought it would be, He put thought into what he was doing, and made sure to make everything easier if I ever have this issue again. I actually enjoyed the call. This will be my first call for a plumber from now on. We are very happy.
Description of Work: Sump Pump Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pete the Plumber
Mrs. [Member Name Removed], thank you so much for your review and your business.

KAREN W.
05/2017
5.0
plumbing
  + -1 more
The plumber who originally came over did what he deemed needed to be done. I was still hearing a whooshing noise occasionally and had noticed there was a very slow drip of water on the basement floor beneath that bathroom. Pete sent another plumber over a day or two later, and so far the issue seems to be under control.
Description of Work: One of the toilets in my house was leaking. A dye test revealed that water was leaking from the toilet tank into the bowl. My water bills had gone up, so I really wanted this fixed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pete the Plumber
Mrs. [Member Name Removed], thank you for your feedback. I am so sorry the first fix did not work. Glad everything is fine now. Thank you for your business.

Thomas P.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
Outstanding! What a refreshing experience. Jason was extremely professional and took great care to clean up afterwards. His interpersonal skills were as good as his plumbing skills. Work was done timely, professionally and expertly.
Description of Work: Leak in master bath repaired plus clean shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Pete the Plumber
Mr. [Member Name Removed], thank you for taking the time to give us a review. We really appreciate your business!

Tim G.
03/2017
2.0
drain cleaning
  + -1 more
Several days after the job was complete, the problem returned but not as severe. I called them and was told I would need a camera run in the pipe to check for damage. I asked if the crew had doen as we requested andf I was told they did on a call back. My strong impression is that the owner stood by their word. I called anothe company out to do the same work without them knowing it had already been done days earlier. I was told they found small root congestion at 25 feet, than at 50 feet, than a large mass at about 80 feet. It has been a month now and the probl;em is solved. I have no alternative but to conclude that Pete the Plumber's crew did not do the work properly so we paid another $200 to have it done properly by a company that spent more time clearing a pipe that suppposedly had been cleared days sooner....and they went the full 100 feet as requested by us.
Description of Work: We requested them to come to our home and unclog a sewer line from the basement to the street. We specifically stated that a 100 foot snake would be needed because we had this done several years prior. It is less than 100 feet to the street.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$220

Response from Pete the Plumber
Thank you for writing a review of our services. I apologize that we did not take care of your issue while we were there. I have a good crew of guys that I trust. When they tell me they ran the cable out fully, I trust they did what they say. Unfortunately the gentleman we sent to your home was a newly hired man. Over a period of a few weeks we started to see some inconsistencies with his work and we have just recently let him go. I truly apologize for the substandard work. Your total bill was $220 and we will be sending you a refund for the entire amount. Sincerely, Pete St. Jean Pete the Plumber

Drellos B.
03/2017
5.0
plumbing
  + -1 more
They were very nice guys! They were very professional, timely, and the price was very fair. I was happy with every part of the job!
Description of Work: We had a leak that needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pete the Plumber
Mr [Member Name Removed], thank you for choosing Pete the Plumber for your plumbing needs. We appreciate you taking the time to give us a review. Thank you!

WILLIAM L.
11/2016
5.0
plumbing
  + -1 more
Found that the outside "freeze prevention type" faucets could not have the washers replaced because stem could not be removed. Instead of replacing faucets, installed a shut off valve in the basement for each exterior faucet. Water can now be shut off for the winter months. After test, found that faucets did not have any leaks when water was turned on. Interior shut off valves provided "peace of mind." (An Angie's List $25 coupon was honored to help me defray the cost.)
Description of Work: Repaired two outside faucets to prevent leakage and enable them to be shut off from the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Pete the Plumber
Mr. [Member Name Removed], thank you so much for your review and your business!

PATRICIA S.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
Great! The crews were all busy. However, the owner checked the messages and called. He came over himself and fixed the problem. Fantastic service.
Description of Work: Garbage disposal problems. I had medical appointments coming up and would t be available to be home on Monday and family coming for dinner on Sunday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pete the Plumber
Thank you for your continued business and for your nice review.

Sioeli F.
08/2016
5.0
plumbing
  + -1 more
The work was done very well and was pleased with the outcome.
Description of Work: Fixed a leak in the guest bath and in laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$263

Response from Pete the Plumber
Thank you for taking the time to give us a review. We appreciate your business.

Steve B.
07/2016
5.0
plumbing, water heater repair
  + 0 more
I've had Pete and his crew out for several tasks: faucet and toilet replacement and the water heater. They have always been very professional, quick and the job was done right the first time. I always recommend them.
Description of Work: Water heater was leaking and was replaced under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pete the Plumber
Thank you for allowing us to serve all your plumbing needs and thank you for your review!

Stephen S.
07/2016
5.0
plumbing
  + -1 more
This was our third visit from PTP in the last year and we have been very pleased with all of their work. They have installed a dishwasher and garbage disposal for us, as well as put in new valves for our washing machine hoses. They were quick to respond to my calls for service and showed up exactly when they said they would. Plumbers were very professional and friendly! Great price for excellent work! I would recommend them highly to family and friends! A high quality of skill and professionalism!!
Description of Work: Installed a new garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pete the Plumber
I am so sorry you had 3 plumbing issues in a year! That is no fun. Thank you so much for your business and taking time to give us a review!

Paul B.
06/2016
5.0
plumbing
  + -1 more
They were great! They called when on their way and arrived at the beginning of their arrival window. Both guys were very nice and professional. They wore shoe covers to protect my carpet and they listened very attentively to my description of the issues. They were able to fix my issue without replacing the pressure regulator. Again a job well done and will use them again.
Description of Work: We had low water pressure in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Pete the Plumber
Thank you for your business and your review!

Tamara N.
05/2016
5.0
plumbing
  + -1 more
Showed up on time, very knowledgeable and thorough, cleaned up afterwards and left all relevant information in case we ever have an issue with the faucet again. We have used Pete the Plumber in the past, and they have always been honest and very good.
Description of Work: Replaced outdoor faucet/hose bib

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pete the Plumber
Thank you for taking time to give us a review. We really appreciate your business!

Stephen S.
03/2016
5.0
plumbing
  + -1 more
Very friendly, courteous and professional. Very thorough and conscientious. Went the "extra mile"! Would definitely recommend them to friends and family and have them come back to do work for us if needed. This is the second time they have done work for us and both times it has been an excellent experience in every way!
Description of Work: Replaced washing machine hot/cold shut-off valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Pete the Plumber
Thank you for your kind words and thank you so much for your business!

Meagan M.
03/2016
5.0
drain cleaning
  + -1 more
We set an appointment window from 2:00 to 4:00 two days after I called for our slow draining sink. I received a call around 12:30 the day of the appointment asking if they could come earlier than the set appointment, which we gladly accepted. The two gentlemen arrived and attempted to clear the sink with a 25 ft snake, which wasn't long enough so they ran through a longer snake. The drain was cleared after that and they even made a recommendation for a product to use twice a year to help keep our pipes draining smoothly. The work was completed quickly and the two gentlemen were very polite and professional. We will gladly welcome this company back into our home to complete any future plumbing work we might need.
Description of Work: Snaked the pipes from the kitchen sink with an electric auger to clear a slow drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Pete the Plumber
Thank you so much for taking the time to give us a review. We appreciate your business!

JEFF M.
02/2016
5.0
drain cleaning
  + -1 more
I've used Pete the Plumber several times in the past and they've always been knowledgeable, courteous, and professional. They were running a bit behind schedule this time, and called to let me know they'd be a little late, which I appreciate. Chase and Brandon arrived at my house, introduced themselves, and asked me to show them the problem and explain what was going on. They listened to what I had to say, asked some questions, provided some suggestions about how to avoid the problem in the future, and then got to work. Running a snake through a clogged main drain line in a finished basement can be a messy task, but they were very careful and clean. They were able to clear the clog and everything has been running smoothly since. I was very happy with how things went.
Description of Work: The main drain line leading out of my house to the septic system was clogged. They cleared the clog and kept my basement from flooding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Pete the Plumber
Thank you for taking the time to give us a review and let customers know that you have used us before. Thank you for choosing Pete The Plumber! We appreciate your business!

Amy B.
02/2016
5.0
plumbing
  + -1 more
It went very well. The gentleman called 30 minutes prior to arrival and then arrived right on time. He was very professional and clean. He was honest about what could/should be fixed and what maybe was not high priority.
Description of Work: Installed 2 faucets, fixed a faucet and shower head

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Response from Pete the Plumber
Thank you so much for your review. We really appreciate you business! We hope you'll keep us in mind the next time you need a plumber.

ANDY B.
02/2016
3.0
plumbing
  + -1 more
I was told on the phone it would cost $400-$500 for labor. I was told they would be there by 8:00. They showed up at 8:35. The job took 4.5 hours, mostly by one person. Second person helped remove it and bring the new one in, then they left. Plumber said it took a while to drain the tank. Warning. If you know you are replacing your water heater, save yourself $50 plus and drain the tank yourself. The plumber was professional and communicated about various pertinent items as needed to complete the job, however, they did decide to use a basement sliding door for their egress without asking and moved a bunch of stuff in my basement without asking. So beside my failed life time water heater, my only disapointment was the price was in the low $600 and even though their web site said accepts credit cards it did not say that they would charge a 4% fee on top if you used a credit card. Everything was satisfactury but the price.
Description of Work: Replaced my 80 Gallon Whirpool life time warranty water heater that was only 10 years old with a 50 gallon unit that I provided . A 50 gallon unit is all you can get now per Fed. law.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$650

Brian R.
01/2016
5.0
plumbing, water softeners
  + 0 more
Professional and very intentional about about making sure not to track into the house and keeping us informed about what was going on.
Description of Work: Removed old and Installed new water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,245

Mary Jane B.
01/2016
5.0
plumbing
  + -1 more
The guys were prompt, very congenial if not entertaining, and professional. We had them replace old shower fixtures and locate and fix a leak in a garden tub. They left the bathroom as clean as when they arrived and really did an outstanding job. We would not hesitate to use them again.
Description of Work: Replaced a shower head and faucet. Fixed leak in garden tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Response from Pete the Plumber
Thank you for your review and kind words. We really appreciate your business.:)

John D.
11/2015
5.0
plumbing
  + -1 more
GREAT! Not only was he professional in all respects (scheduling, timeliness, service), but he and his crew were a pleasure to work with. Pete's experience helped him save me $1,000 - all the other plumbers wanted to take the easy way out. They weren't problem solvers, trying to find the most cost effective solution for me. Pete was. He reviewed the situation and found a creative, more cost effective solution that saved me $1,000!
Description of Work: Took pipes that were incorrectly run to the back of the house and rerouted to the main which connected w/the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Pete the Plumber
Thank you for taking the time to write a review of our services. We appreciate your feed back. I'm glad we were able to help you and things turned out the way we hoped. Sincerely, Pete St. Jean Pete the Plumber

MIKE M.
11/2015
5.0
home remodeling, plumbing
  + 0 more
Jim called about 1 hour ahead of our 10-12 a.m. repair window and said he was running EARLY! and would it be o.k. to come over. We agreed. It took about 1.5 hours to complete the job and when I saw how many parts and pieces there was for this job I am so happy I didn't attempt this job myself. He was very neat and as my wife said "He was very personable without being weird or creepy" like many of our repair men seem to be. All in all a great experience and we will be using Pete the Plumber again!
Description of Work: Replaced faulty two handle bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Pete the Plumber
Thank you for taking the time to write a review of our services. We appreciate your feedback. We sincerely hope you will consider using us for your future plumbing repairs. Pete the Plumber

Jeff K.
10/2015
5.0
plumbing
  + -1 more
My technicians where very knowledgeable and professional. They assessed the situation quickly and were in and out in about an hour. Labor and materials were very reasonable. Definitely would recommend them to a friend. Thanks Pete's Plumbing!
Description of Work: Raised flange on master toilet to fix midterm leak from upstairs to downstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Pete the Plumber
Thank you for taking the time to write a review of the service we provided. Your feed back is important to us. We hope you will consider using us for your future plumbing needs. Pete the Plumber

Contact information

1610 Carrol Ct, Lebanon, OH 45036

www.PeteThePlumberOhio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Water Filtration and Softening,
Gas Logs,
Basement Remodeling,
Water & Smoke Damage

FAQ

Pete the Plumber is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Pete the Plumber accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Pete the Plumber does not offer free project estimates.
No, Pete the Plumber does not offer eco-friendly accreditations.
No, Pete the Plumber does not offer a senior discount.
No, Pete the Plumber does not offer emergency services.
Yes, Pete the Plumber offers warranties.
Pete the Plumber offers the following services: Plumbing repairs & service, water service replacements, back water valves, kitchen & bath remodels, water heaters, water softeners, sump pumps, sewer replacements, new homes, additions, gas line installations, water mains, sewer mains, office & retail installations.

Contact information

1610 Carrol Ct, Lebanon, OH 45036

www.PeteThePlumberOhio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed