The Appliance Doctor Fairfield County

appliance repair, small appliance repair service

About us

Welcome to The Appliance Doctor Fairfield County. I'm retired USAF and have been an appliance technician for 30 years..25 of years with my own company. We primarily service Fairfield and Hocking counties but we service others as well We offer the highest quality and most attentive customer service attention to detail while making customer satisfaction our top priority. Whether your project involves minor repairs or major repairs and installation, we are glad that you have chosen The Appliance Doctor Fairfield County to be your number one choice. We honor our Veterans and Seniors with a service call discount ****We do not work on freon compressors or sealed systems. (LG or Samsung)**** Please call us today to schedule your appointment!

Business highlights

22 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.664 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.6
Showing 1-25 of 64 reviews

Lisa B.
01/2025
5.0
Doug did a great job on my dishwasher! Hopefully I won't need him again for a long time :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lindy K.
01/2025
5.0
They did excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Boe H.
11/2024
5.0
Fast and Friendly ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan M.
06/2023
5.0
Very personable and business savvy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debby K.
06/2023
4.0
The downside was that it was hard getting a definite time to be there but luckily it wasnâ t a severe problem! Once he got here - it was fine!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Cindy C.
05/2023
5.0
Good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cris A.
05/2023
5.0
Came as agreed. Charged less than other services I tried to engage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Paul D.
03/2023
4.0
He was quick to respond to my inquiry and got out to the house same day! He told me he was on his way and would be here by 3pm, but was 45 minutes late. I thought he might have been in an accident. A call or a text would have made this a 5 all the way around. The problem turned out to be the washers on the new water filters for my Fridge. They were not seated properly and that is what caused the leak. Wish I had thought of that, but a $100 service call was lot better then a $400 repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$100

Carl T.
12/2022
4.0
Technician was very professional and knoqledgable

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$75

Janetta P.
12/2022
2.0
No one showed up or called the day of appointment. Everything was going well up until the day of appointment. I spoke with owner over the phone, he gave me some trouble shooting to do in washer which I was not able to perform due to having wrong tools. I didn⠠t call until morning of appointment to let know I was not able to perform troubleshooting, no answer or callback from the message I left. ⠦⠦Disappointed

Rating CategoryRating out of 5
quality
1.0
value
1.5
responsiveness
2.5

$100

Ann B.
10/2022
0.5
Changed the appointment time 4 times, was late when he did arrived, was not knowledgeable about my appliance. He wanted to order a $250 part and wanted me to send him a video and open the back of the washing machine. I asked for my service call fee back because he was no show/tardy.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

Yes, I recommend this pro

Elaine E.
10/2022
4.0
Overall satisfied but did have a problem with times being changed a few times.

Rating CategoryRating out of 5
quality
4.5
value
1.5
responsiveness
3.5

Yes, I recommend this pro
$213

WAYNE S.
07/2022
3.5
Responded in record time for the first service call and, within minutes, jerry-rigged the problem so our dryer was up and running until the new part arrived. However, after a couple rescheduled visits due to different reasons, he installed the part and the dryer was up and running. The price seemed a little high even with my "military discount". Overall, he got us back on track in a timely fashion and we are happy with his service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$150

Gerald G.
05/2022
5.0
Nice person to have do your work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Lisette P.
05/2022
5.0
Great, fast, friendly service. I would highly recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$100

Timothy K.
05/2022
1.5
Not ideal. Slow response time and disorganized. He completed the repair correctly but the communication was suboptimal. Has not contacted me with an invoice over a week later for my home warranty records.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
0.5

$214

Kit L.
03/2022
5.0
answered his phone! scheduled promptly , arrived on time and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

doug k.
12/2021
4.0
Did a great job .

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Shawn B.
12/2021
5.0
He was very professional and caring even tried to help get apartment owner to pay because it was his electricians fault!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Todd B.
11/2021
5.0
Doug showed up and immediately recognized the problem. He could not solve it himself that day but was able to recommend someone else who fixed it the following day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy 0.
09/2021
5.0
He was great. I wasn't happy to have to get a new washer! I would call him again. TY

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristi W.
05/2021
5.0
Doug and Doug were awesome!! They were responsive, on-time, personable, and did quality work very quickly! They even came under what they had originally quoted us so that was nice! Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emery G.
04/2021
5.0
Great guy, installed dishwasher and garbage disposal. Great price and great job on install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave M.
03/2021
5.0
Prompt response to our call for service Service provided on scheduled time. Problem solved quickly and appliance works beautifully!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ED C.
02/2021
5.0
On time as promised. Very personable. Went out of his way to fix the problem. Would highly recommend his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

522 W Hubert Ave, Lancaster, OH 43130


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

The Appliance Doctor Fairfield County accepts the following forms of payment: CreditCard
No, The Appliance Doctor Fairfield County does not offer free project estimates.
No, The Appliance Doctor Fairfield County does not offer eco-friendly accreditations.
No, The Appliance Doctor Fairfield County does not offer a senior discount.
Yes, The Appliance Doctor Fairfield County offers emergency services.
Yes, The Appliance Doctor Fairfield County offers warranties.

Contact information

522 W Hubert Ave, Lancaster, OH 43130


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed