LOWE'S

Never again! I should have known things would go poorly when just the ordering process for all the items was difficult. Lowe's computer systems are as antiquated as it gets and that makes the entire selection and payment process difficult. Not to mention the poor staff and service at the store. Basic items were forgotten and had to be ordered later. Some items arrived multiple times damaged causing massive delays. The contractor did a beautiful job with much attention to detail but what should have been no more than a 2-3 month remodel took over 6 months. So very very slow. Electrician screwed up several things delaying progress. Plumber was the worst anyone could imagine not only doing poor work but difficult to even talk to. Store returns were extremely difficult due to Lowe's stupid and complex computer software that doesn't allow for simple returns and credit. I would NEVER use Lowe's again NOR go in their store again.

unknown

They did a good job. It was a fair price. It was well done. They were on time.

We choose Lowe's because that's where we bought the door and I've heard good things about them and he did a great job so it was greatly easy and they were done in an hour. They did a great job, they did the work as it's supposed to be and the guy was quick and professional. The job was good, I'm very happy with it. I'd use them again.

The last time they came to install doors was six months ago. We have had storm doors put on the back, a year before we had a couple of them installed. He just did the back one this time. That was about the end of August. I remember that because I had him come back to check it out again and that was free. For some reason if it slammed shut, it would stick and would not open back up. He came out and fixed it. They guarantee their work. They are very good, we had already had three other doors done by them so this was our fourth door. We wouldn't go back if they were not good. He had to do a little extra work, like take our garage door opener and move it because it was in the way. He knew what he was doing. Their pricing is good. They did a good job. He fixed our door for us as well, there was a problem that I can't really recall, it's an old house, and they did not charge us any extra.

We last used them two months ago. We had a new toilet installed and it was about two hundred dollars to install it. Two hundred and twenty dollars for both the toilet and the installation. They did a good job. We had a good impression of the people we came in contact with. We had them do other work for us before. They were close and everybody charges about a hundred dollars. It cost as much for the installation as it did for the toilet. That's how it is everyplace.

I am satisfied with all aspects of their services.