They were very nice but not very thorough with their cleaning. Cost is per hour.
Description of Work: Cleaning.
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$23
TRUDY H.
05/2004
2.0
house cleaning
 + -1 more
I WAS DISSATISFIED WITH THE QUALITY OF THE WORK. I COULD NOT SEE THAT A CREW HAD DONE ANY WORK. THE WINDOWS WERE STILL SMUDGED AND DUST REMAINED THROUGHOUT. THE OFFICE OFFERED TO HAVE A CREW RETURN AND THEN THEY CHARGED ME ADDITIONAL TIME.
Description of Work: I HIRED A CREW TO CLEAN A HOME I WAS ABOUT TO MOVE INTO. THERE WERE THREE AREAS OF MAJOR CONSTRUCTION AND THE CONTRACTORS HAD REMOVED DEBRIS. I ASKED THE CREW TO CLEAN THE DUSTY SURFACES, FLOORS AND WINDOWS (INSIDE).
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$68.04
KATE M.
09/2002
4.0
house cleaning
 + -1 more
SOME TEAMS ARE BETTER THAN OTHERS, ONE TEAM RAN THEIR VACCUM INTO OUR TABLE
Description of Work: THEY HAD DONE HOUSECLEANING ON A REGULAR BASIS
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$80
AMY M.
06/2002
3.0
house cleaning
 + -1 more
THIS EXPERIENCE WAS A MIXED BAG. I THINK THEY DID A RELATIVELY GOOD JOB WHILE THEY WERE HERE, BUT WITH A TEAM OF THREE PEOPLE, THEY DID NOT HAVE ENOUGH TIME TO DO EVERYTHING THAT I HAD ASKED FOR. WHEN I SET UP THE APPOINTMENT, I EXPLAINED THAT I NEEDED A THOROUGH MOVE-IN CLEANING AND WE ESTIMATED HOW LONG IT WOULD TAKE WITH TWO PEOPLE. THREE PEOPLE CAME, BUT THEY COULD NOT COMPLETE THE WORK IN THE TIME ALLOTTED, WHICH THEY THOUGHT WOULD BE LESS GIVEN THE ADDITIONAL PERSON. I UNDERSTAND THAT THESE COMPANIES NEED TO MAXIMIZE THE TIME OF THEIR CLEANING TEAMS, BUT THEY SHOULD BUILD COME FLEXIBILITY INTO THE SCHEDULE SO THAT THEY DON''T LEAVE WORK UNFINISHED.
Description of Work: THEY CLEANED MY HOUSE PRIOR TO A MOVE IN.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
RICHARD & MARY SUSAN S.
05/2002
5.0
house cleaning
 + -1 more
PRICING IS APPROXIMATE. IT IS PER HOUR AND THERE IS A ONE AND A HALF HOUR MINIMUM FOR A 3 PERSON CREW. THEY DID A GREAT JOB. APPOINTMENTS ARE SOMEWHAT SLIDING IN TIME. IF THEY FINISHED EARLY, THEY WERE ALWAYS WILLING TO TACKLE WHATEVER EXTRA TASKS THAT I NEEDED DONE.
Description of Work: HOUSECLEANING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$40
KATHY O.
04/2002
4.0
house cleaning
 + -1 more
I WISH THEY HAD BETTER HOURS. YOU CAN ONLY SCHEDULE 2 TIME SLOTS -- 9AM OR 1PM ON MONDAY THROUGH FRIDAY.
Description of Work: GENERAL HOUSECLEANING
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
12/2001
3.0
house cleaning
 + -1 more
QUALITY WAS A C-. THEY WERE MORE CONCERNED WITH SPEEDING THROUGH THE HOUSE RATHER THAN PERFORMING A THOROUGH CLEANING. THE CLEANING WAS VERY INCONSISTENT: THEY MARKED UP WALLS AND DID NOT PAY ENOUGH ATTENTION TO DETAIL.
Description of Work: CLEANED HOUSE ON A WEEKLY BASIS.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Mary Elizabeth H.
09/2001
2.0
house cleaning
 + -1 more
CLEANING SERVICES WERE AVERAGE. TENDED TO NOT STAY THE ENTIRE TIME PAID FOR (WHICH WOULDN'T BE A PROBLEM IF THEY DID A GREAT JOB CLEANING). OFFICE STAFF IS DIFFICULT TO DEAL WITH AND INFLEXIBLE. THEY WANT THINGS THEIR WAY AND NOT THE CUSTOMER'S WAY, WHICH IN MY MIND IS NOT THE MIND-SET OF AN ANGIE'S LIST SERVICE PROVIDER.
Description of Work: PERIODIC CLEANING OF A 2 BEDROOM APARTMENT
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$60
KATE M.
12/2000
5.0
house cleaning
 + -1 more
ROBINS TEAM IS GREAT, VERY TRUSTWORTHY
Description of Work: REGULAR HOUSECLEANING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harris W.
10/2000
2.0
house cleaning
 + -1 more
I WOULD NOT RECOMMEND THIS COMPANY. THE CLEANING PERSON ROBBED MY HOME AND ADMITTED TO IT. I FILED A POLICE REPORT.
Description of Work: CLEANED HOUSE 3 TIMES
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
CHRIS P.
09/2000
5.0
house cleaning
 + -1 more
THEY DID AN EXCELLENT JOB. VERY PROMPT.
Description of Work: CLEANED MY HOUSE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JEFF & LAURA Z.
05/2000
5.0
house cleaning
 + -1 more
THE FIRST THREE MONTHS WERE GREAT BUT THE LAST CREWS MISSED SOME VERY BASIC CLEANING TASKS; LIKE THE BATHROOM.
Description of Work: CLEANED ONCE A MONTH FOR 5 MONTHS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
linda B.
01/2000
5.0
house cleaning
 + -1 more
FAST EFFICIENT NICE TRUSTFUL GIRLS-
Description of Work: BI-WEEKLY CLEANING-
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
10/1999
1.0
house cleaning
 + -1 more
MEMBER WAS VERY UPSET THEY NO LONGER SERVICE HIS AREA - SENT KEY BAVK IN REGULAR MAIL - BROKE MOP AND DID NOT CALL BEFORE THEY CAME LIKE THE TIMES BEFORE
Description of Work: BI-WEEKLY HOUSE CLEANING - MEMBER WAS UPSET WHEN THEY CHANGED THE DAY AND THEN NO LONGER SERVICED HIS AREA. CLEANERS BROKE MOP AND DID NOT REPLACE. ALSO CLEANED CARPET FOR MORE THEN ESTIMATED PRICE - DOOR WAS LOCKED THEY GOT IN ANYWAY - SENT THE HOUSE KEY BACK IN REGULAR MAIL - NOT CERTIFIED! MEMBER WAS UPSET!
Rating Category
Rating out of 5
DEBBIE M.
04/1999
5.0
carpet cleaners
 + -1 more
CLEANED OUR CARPETS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LUCIA J.
04/1999
5.0
house cleaning
 + -1 more
USE FOR BI-WEEKLY CLEANINGS. GREAT JOB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAY W.
02/1999
5.0
carpet cleaners
 + -1 more
CARPET CLEANING. VERY PL;EASANT, PROFESSIONAL, THOROUGH, CAREFUL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAN K.
08/1998
5.0
house cleaning
 + -1 more
THEY GOT RIGHT TO WORK AND DIDN'T LOLLYGAG AROUND; VERY ACCOMODATING; GREAT JOB; ON TIME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
07/1998
5.0
carpet cleaners
 + -1 more
CLEANED LIVING ROOM AND SOME AREA CARPETS. REMOVED SOME VERY OLD TERRIBLE STAINS. VERY NICE, CONCIENTIOUS, YOUNG MAN. COMFORTABLE TO HAVE WORKING IN YOUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BONITA B.
06/1998
5.0
house cleaning
 + -1 more
CLEANED SEVERAL RENTAL SUITES FOR MEMBER, AFTER TENANTS HAD MOVED OUT. DID A GOOD JOB, CONSULTED WITH MEMBER REGARDING WORK AS THEY DID IT. PROMPT, PROFESSIONAL, & COURTEOUS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
06/1998
5.0
carpet cleaners
 + -1 more
CLEANED RENTAL SUITES FOR MEMBER. REMOVED VERY DIFFICULT STAINS, OTHERS HAD NOT REMOVED. VERY PROFESIONAL AND COURTEOUS. PROMPT FOR APPOINTMENT AND WORK DONE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Carpet Cleaning
FAQ
MAID IN THE USA is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
MAID IN THE USA accepts the following forms of payment: Check,MasterCard,Visa
Yes, MAID IN THE USA offers free project estimates.
No, MAID IN THE USA does not offer eco-friendly accreditations.
No, MAID IN THE USA does not offer a senior discount.
No, MAID IN THE USA does not offer emergency services.
No, MAID IN THE USA does not offer warranties.
MAID IN THE USA offers the following services: CLEAN RESIDENTIAL, COMMERCIAL, VACANCIES, & NEW CONSTRUCTION. HOUSE & CARPET CLEANING.