Welcome to Joe's Lakewood Computer! Since 2008, we have been the place to go for ALL your Windows® based computer needs. - We repair laptops! (Most screens in stock.) - Most repairs completed within 24 hours. - We buy and sell pre-owned desktops, laptops and peripherals. - We offer competitive prices on aftermarket toner cartridges. - We also provide service and repairs for HP LaserJet® Printers. - Please call to see how we can help you.
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Virus Removal We use tried and trusted software to clean spyware, malware, and viruses from your hard drive without damaging your files OR having to charge you an arm and a leg! Data Migration Safely move all photos, music, documents and data from one drive to another without endless hours of work. We will transfer all of your contents at an affordable rate while you wait. Replacement Parts Faulty keyboard or LED screen? No problem! Professional repairs and replacements done in-store. We have al
Reloaded operating system w/ Data Migration. Added mSata disk which is super fast. Joe delivered desktop to my home and performed setup. Great computer services.
Description of Work: Operating System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kevin M.
03/2020
5.0
computer repair
+ -1 more
Wonderful computer works great. Thank You Joe and KiKi .. Job Well Done
Description of Work: I destroyed my computer thinking I could fix it myself. Joe and KiKi took a look at it and said sure we can fix this. They didn’t make me feel stupid about trying to fix it myself and went right to work and fixed everything. I can’t say enough about how professional and knowledgeable these folks are. Real pros.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Kathy N.
03/2020
5.0
computer repair
+ -1 more
It went well. I took the computer to Joe's shop and he had everything working there but yet when I took it home I could only connect wirelessly. I could not connect via the wired connection. I called him back and he came out to the house and determined that it was the modem. He called AT&T and we talked to them and got them to send out a new modem which I received the next day. I installed it and everything is back to working the way it was before I began having the internet issues.
Description of Work: Needed to find out why I couldn't connect to the internet over wire
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
RICHARD S.
09/2019
5.0
computer repair
+ -1 more
Told Joe this and he had Dell power supply in stock. He installed it and it started charging. He did paper work and I have him $43.20 cash. Note he is a cash only company. He was professional and fast and I will use him in the future.
Description of Work: Laptop went dark with message get new Dell power supply.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43.2
Response from Joe's Lakewood Computer
thank you for stopping in, we keep almost all laptop adapters in stock and I am glad we had yours!
MELISSA M.
08/2019
5.0
computer repair
+ -1 more
Joe answered phone, discussed problem. "DNS server error" He was in area so came to house and fixed the issue in 10 minutes. also showed me backup plan if problem reoccurs. Very pleasant and professional. Thanks Joe!
Description of Work: persistent, intermittent connectivity issue with desktop PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Response from Joe's Lakewood Computer
Very glad I was able to help out and that I was in the area just wanted to clarify that my usual rate is not $20 for field service
Kellie W.
10/2018
5.0
computer repair
+ -1 more
Great! Joe is wonderful! Took my laptop in and he fixed it within a few hours. Will definately be going back!!
Description of Work: Broken hinge on laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Joe's Lakewood Computer
Sorry it took me so long to respond but I am glad we were able to do our "arts & crafts" project to repair your broken hinges. Please don't be a stranger, stop by any time!
DAVID S.
02/2018
5.0
computer repair
+ -1 more
Great, Joe suggested that I buy from his shop a little plugin from for the speakers that attaches to a serial port on the computer. Problem solved. Dave Schauweker
Description of Work: No sound from the portable speakers I attach to the computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Joe's Lakewood Computer
We love the easy fixes! Thanks for your review.
Jacqueline K.
11/2017
5.0
computer repair
+ -1 more
Great, they answered all questions and finished the job in 3 hours!
Description of Work: I knew a total overhaul was needed. Turns out the hard drive was VERY corrupted. They installed a new hard drive and malwarybytes. All in a couple of hours. Then, they talked me off the panic cliff when I could not find all my documents. (of course they were all there!!!)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Joe's Lakewood Computer
Thank you for taking the time so write such a kind review, I am very glad we were able to "talk you off the cliff". Please don't hesitate to call us if we can be of any help in the future.
Kathleen B.
07/2017
5.0
computer repair
+ -1 more
Awesome, we had it back in two days and have not had another problem with it.
Description of Work: Desk top Computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Joe's Lakewood Computer
Sorry it took me so long to say thank you for your kind review!
Kathleen B.
07/2017
5.0
computer repair
+ -1 more
Excellent!
Description of Work: Neighbors computer died and I found Joe's. They had it repaired in 24 hours and all is great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gerald S.
04/2017
5.0
computer repair
+ -1 more
good, overall.
Description of Work: files extracted from my previous computer hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lakewood Computer
Than you for your review on the data migration work we performed for you.
ross L.
04/2017
5.0
computer repair
+ -1 more
When Etec computers failed me for more than 3 months in a previous review, the Guys at Joes saved me twice in 9 months. They saved my laptop from disaster when every other shop i know of and have been too in Lakewood, Ohio for quotes told me its done and buy a new one. Having replaced a motherboard in the past and being familiar with my computer they jumped right in and had my computer apart in 5 minutes figuring out how bad it was. I have failed their advice in the past and i just get real bad about backing up my computer, i told them worst case scenario i need that hard drive, they made the repairs got the computer working in under 30 minutes, i understand this might not be typical service procedures because they are busy, i had all my business on that computer and was on a serious deadline, but yet I'm working on it right now as i type this 6 hours later Thank you to the gentlemen at Joes, I owe you big time!!!
Description of Work: I dropped my Laptop on the side and the power button and case were damaged enough to prevent power up or the screen to physically open.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Joe's Lakewood Computer
Again, thank you for the review, we may not always be able to get repairs done in 30 minutes but do always attempt less than 24 hour turn-around.
ross L.
10/2016
5.0
computer repair
+ -1 more
I am so Happy I did not give up on my computer because another place in Lakewood with excellent reviews(E-Tec) was the worst I have ever dealt with in my life. I have a sony vpcz1 it is custom built and about 6 years old, I got it back from e-tec as a swollen mess and screws and other parts missing. I took it to joes in Lakewood and basically asked for help. I felt the computer even old was still able to be fixed and last another year or 2. the guys at Joes called me and said all I needed was a motherboard and they could get it going again, I asked him if he felt it was worth it and he said of course it is. I am sorry I did not write this review sooner but its been 5 months and not a hiccup or anything, they got all the pieces back together and my computer still outperforms modern 1000.00 dollar units, thank you so much to the gentlemen at Joes computer. you are true professionals.
Description of Work: I wasn't sure at the time, I ended up needing a new motherboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Joe's Lakewood Computer
[Member Name Removed], I am sorry I am way worse at these reviews than you were! I was for the first time going through these reviews and saw yours, thank you for taking the time to write your review and we are so glad we were able to help you out! If we can ever be of assistance please don't hesitate to call.
joseph V.
01/2016
5.0
computer repair
+ -1 more
unknown
Description of Work: Busy guy, but able to fix my computer and ace my files
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Mandy T.
11/2015
5.0
computer repair
+ -1 more
Joe gave me an idea of several possible problems and an estimate on what it would cost to fix before any parts were needed. He quickly found the issue and was able to repair it without needing any new parts. Computer works perfectly now. Very pleasant to deal with!
Description of Work: My desktop was powering down immediately after being turned on, and was unusable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Julie D.
06/2015
5.0
computer repair
+ -1 more
unknown
Description of Work: Desktop tower wouldn't stay on and there were other hardware problems (DVD tray wouldn't open). There were components that were burned out. The analysis was done for free. He did it in front of my husband and showed him everything that was not working and why. It wasn't worth the repair. Purchased a desktop (very compact), monitor, keyboard, mouse and very cool speakers. I have to say super great speakers. Great service in transferring files and setting it all up. All we had to do was plug in the computer and components. Very knowledgeable. And a super nice guy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Dave B.
02/2015
5.0
computer repair
+ -1 more
unknown
Description of Work: sluggish computer with issues downloading files. Tech reloaded op system from partitioned hard drive. They also saved and reinstalled my emails. I had backed up the rest of my files and reloaded later. My computer worked like new afterward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Joe's Lakewood Computer
Thank you so much for giving us an opportunity to help out!
Marie P.
02/2015
5.0
computer repair
+ -1 more
unknown
Description of Work: My laptop had to be scrubbed as I could not even log on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Joe's Lakewood Computer
Thank you very much for taking the time to review us on Angie's List! We are very happy that you were satisfied with your experience.
ELIZABETH W.
09/2014
5.0
computer repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lakewood Computer
Thank you so much for taking the time to review us! It was a pleasure working with you.
Kelly F.
06/2014
5.0
computer repair
+ -1 more
unknown
Description of Work: Retrieved all of my documents off of a laptop that died and installed everything onto a new laptop. Very helpful and quick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Joe's Lakewood Computer
Thank you for taking the time to write us a review! We appreciate being chosen to help you out.
Bob S.
06/2014
5.0
computer repair
+ -1 more
Very fast, knowledgeable, and it works! At a price that was entirely fair.
Description of Work: Installed printer into our network
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Joe's Lakewood Computer
Thank you so much for giving us the opportunity to serve you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
Joe's Lakewood Computer is currently rated 5 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Joe's Lakewood Computer accepts the following forms of payment: Financing Available,PayPal
Joe's Lakewood Computer offers the following services: Virus Removal We use tried and trusted software to clean spyware, malware, and viruses from your hard drive without damaging your files OR having to charge you an arm and a leg! Data Migration Safely move all photos, music, documents and data from one drive to another without endless hours of work. We will transfer all of your contents at an affordable rate while you wait. Replacement Parts Faulty keyboard or LED screen? No problem! Professional repairs and replacements done in-store. We have al