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Integrity Waterproofing

Basement Waterproofing, Excavating, Drain Pipe Installation,

About us

We are the only waterproofing company in the market to have won 13 consecutive Super Service Awards. Integrity Waterproofing takes a problem solving approach to basement waterproofing issues. By identifying the actual cause of the dampness, cracking or water, our customers receive the correct solution specific to their circumstance. Don't settle for the one size fits all system approach. Learn the difference between waterproofing and water control.

Business highlights

19 years of trusted experience

Services we offer

Basement Waterproofing, & Foundation Repair & Replacement.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-250 of 255 reviews

John S.
02/2021
5.0
concrete repair, excavators, landscaping, pavers, gravel, basement waterproofing, drain pipe, foundation repair
  + 5 more
It went very well.
Description of Work: Stop water leak in basement and repair bulge in basement wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Attila and Edith S.
02/2017
5.0
basement waterproofing, foundation repair
  + 0 more
On time excellent service
Description of Work: Basement wall was waterproofed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet L.
09/2016
5.0
basement waterproofing
  + -1 more
Professional sincere advice given.
Description of Work: Wonderful consultation offered.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy E.
07/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary G.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Waterproofing; repair of sewer pipes; repair of foundation wall around door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah G.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Very nice job. Put everything back and took great pains to leave no footprint. Workers were friendly and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Peter W.
11/2015
5.0
excavators, basement waterproofing
  + 0 more
unknown
Description of Work: Uncovered the foundation, installed a waterproofing patch and re-filled the excavated area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Mary N.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Waterproofed basement from the outside, replaced storm pipe from house to storm sewer that was so clogged w/roots it was impassable. They were awesome, very professional, very knowledgeable and an excellent work crew. Everything that the men said would be done was done and the grounds put back the way that I asked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,500

JENNI E.
07/2015
4.0
basement waterproofing
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Integrity Waterproofing
We have no idea who this is. We never saw, this member.

Yolanda C.
05/2015
5.0
excavators, basement waterproofing, drain pipe
  + 1 more
unknown
Description of Work: Replace broken drainage tiles at perimeter of house. Very efficient, essentially no mess created during or after the work--remarkable because it involved a backhoe and 8ft-deep trenches all around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Patricia M.
05/2015
5.0
excavators, basement waterproofing
  + 0 more
unknown
Description of Work: Integrity dug up two sides of my house for waterproofing. My experience from the first meeting to the installation was wonderful. The guys were very nice and willing to answer any questions I might have. They were very efficient and cleaned up at the end of each day. I would highly recommend Integrity waterproofing. I was really impressed by their quality of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kimberly S.
03/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Bottom line,I'm so glad I called Mr.Allen about my basement concerns.I found him to be genuine,not out to scare you or pressure you in any way.Turns out I did not need to do anything to my basement at this time. If that ever changes I will without a doubt call Mr. Allen back.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney P.
02/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: The owner of the company (Jim) I think, came out to inspect the project. |He admitted that he could fix the problem but it would be extremely expensive as he would need to tear up part of the driveway. |He recommended B Dry as they could address the problem from inside |the basement (a method he did not do). |The job was done with great success by B Dry at a fraction of the cost. | |Integrity could have tried to sell me on doing the job from the outside |but instead passed up the job and recommended a better less expensive option. | |He really liven up the the name "Integrity" and I appreciate that! | |I'll call him first if I need waterproofing in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Waterproofing
In most cases I feel the best solution is to dig and actually correct the problem, as opposed to allowing the water to enter and pump it back outside. There were several factors that lead me to believe that a water control solution would be adequate in this home. I am happy to refer a good company if I feel they may be a better fit. I, in turn, am pleased when a good competing company refers Integrity Waterproofing.

Maria K.
02/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: They were nice and caring, but they broke two windows and said they would fix them and never did. It was alot of money so I'm not all that happy. they also brought in soil and it was full of weeds. Still trying to get rid of them.. It was also more money than was agreed on, by $1500.00

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$14.5

Response from Integrity Waterproofing
I will reach out to this member and make things right. I am very disappointed by this review, as complete customer satisfaction is our primary goal. This member will be completely satisfied when it is all said and done.

Steven B.
01/2015
5.0
landscaping, basement waterproofing, foundation repair
  + 1 more
unknown
Description of Work: Excavated and waterproofed portion of foundation. Replaced all landscaping and seeded lawn where necessary. Highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Jon W.
12/2014
5.0
excavators, pavers, gravel, basement waterproofing
  + 1 more
see above
Description of Work: Waterproofed basement walls by: Digging trench installing new drain tile coated outside wall with parge (sp?) coat coated outside wall with elastomeric coat inserted rebar/cement reinforcement in block wall every four feet covered wall with dimple hard plastic coat to keep gravel from penetrating elastomeric coat and any water that got behind to flow down to drain tile filled trench with gravel topped with top soil The workers were uniformly polite. Integrity was rated B on both Price and Responsiveness because $14,000 is a lot of money and they did not start when we told they would in July. I expect this latter B was because they had bad weather between July and when they did come in November. Once they started, all went quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Barbara, James D.
12/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Expensive, but, excellent work. Left site in good shape.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,500

Sharon W.
10/2014
5.0
concrete repair, flooring contractor, basement waterproofing
  + 1 more
unknown
Description of Work: They waterproofed around my screened in porch & removed the cement floor that was covered with Nature Stone in my screened-in porch. Floor had buckled badly over winter & wasn't level. They poured a new floor & moved drain. Their work is excellent. In addition to waterproofing & removing & adding a new floor, they took the dirt from around my screened-in porch & filled in holes I had in my back yard & went & got seed & planted grass. My back yard has never looked so good. Remember - they were there to waterproof & remove & add a new floor not to plant grass in my back yard. Excellent company, excellent work & wonderful crew. When they were done waterproofing they replaced my dirt & landscaping around my porch & you would never know anything had been done. I HIGHLY RECOMMEND THIS COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason N.
09/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They did a full excavation and waterproof of our basement. Our house is over 100 years old and they did a great job! They were professional, very nice and their work is awesome. I've recommended them to a few people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Frank A.
06/2014
1.0
basement waterproofing
  + -1 more
T
Description of Work: Estimate and I signed contract because steve said two weeks. It is now six weeks and nothing done or started and no phone call . I finally got ahold of this company as they don't have an answering machine on june 30th to complain about their lack of response the receptionist said " as you can imagine there has been a lot of rain" I really don't care about their excuses my basement is flooding .

Rating CategoryRating out of 5
responsiveness
1.0

$2,750

Response from Integrity Waterproofing
i must say this report was quite a surprise. I told the member we would do our best to fit this job in ahead of schedule, weather permitting. Unfortunately the weather did not allow for it. We reached out and scheduled for this coming Monday and he seemed good with the date. Today he posted an F report on my company, and I called and declined the job. By the way, of course we do have voice mail.

Lisa W.
04/2014
5.0
basement waterproofing
  + -1 more
They were excellent.
Description of Work: We used them for our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eduardo R.
08/2012
5.0
basement waterproofing
  + -1 more
Great!
Description of Work: Steve is a great guy, he waterproofed my 80 y/o parents home. He was cordial, professional and caring. He took time to explain in detail our options and then worked diligently with his crew to get the job done correctly. After my 77 y/o mother had worked to wet vac her basement a few times (w/o my knowledge) Steve and crew have delivered her a dry basement! The musty smell is gone and even though we are having a drought year, the few heavy rains we've experienced have proven no match for Steve's method of waterproofing. Something we could not have said this time last year! Kudos to you Steve and son's, I wish more people had your "INTEGRITY!" Eduardo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jay C.
03/2012
5.0
basement waterproofing
  + -1 more
Good experience.
Description of Work: President of the company came to my house (was on time) to looking at a minor leak in my basement that had developed over the past year. He explained that it was something that I could probably fix myself. I appreciated that he did not try to trick me into a bunch of expensive , unnecessary work. Real easy person to speak with which is very unncommon for the Cleveland area. Many contractors in the Cleveland area will try to avoid meeting with you face to face I have found while forming an estiamte.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jean K.
12/2011
5.0
concrete repair, basement waterproofing, drain pipe
  + 1 more
They did a great job.
Description of Work: They repaired footer drains, reinforced a basement wall and waterproofed everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy H.
06/2011
5.0
basement waterproofing
  + -1 more
see above
Description of Work: Steve came out as sheduled and looked over our situation. He determined that we did not need our basement waterproofed, but needed to deal with how the water is taken away from our house, to include the sump pump. We really needed for someone to be honest and tell us how to approach the water problem. He did not try to sell us something we did not need. He is kind and professional. I am recommending him to a friend and I would use his services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1334 Summit Ave, Lakewood, OH 44107

http://www.integritywaterproofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Excavating,
Drain Pipe Installation,
Foundation Repair,
Stone and Gravel,
Wells and Pumps

FAQ

Integrity Waterproofing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Integrity Waterproofing accepts the following forms of payment: Check
Yes, Integrity Waterproofing offers free project estimates.
No, Integrity Waterproofing does not offer eco-friendly accreditations.
No, Integrity Waterproofing does not offer a senior discount.
No, Integrity Waterproofing does not offer emergency services.
No, Integrity Waterproofing does not offer warranties.
Integrity Waterproofing offers the following services: Basement Waterproofing, & Foundation Repair & Replacement.

Contact information

1334 Summit Ave, Lakewood, OH 44107

http://www.integritywaterproofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed