Integrity Waterproofing

The crew completed the work in 2 days, just as they had estimated. They were extremely hard-working and organized and kept us informed of everything necessary as they went along. They promptly sought clarification whenever they had questions before proceeding. They took particularly good care to protect the neighbor's adjacent driveway. They were polite, personable, focused, and neat. And, I would like to again mention how focused and hard-working they were, representative of the old-fashioned concept of "work ethic." We were able and encouraged to observe each step of the operation. They cleaned up the work site nicely upon completion and we are quite satisfied. We would definitely recommend this company to others and would hire them for future work.

Water was coming into the basement through a wall and the floor. Several waterproofing companies gave estimates of over $10,000 for a complete waterproofing job. Steve Allen from Integrity Waterproofing used a different approach by trying to determine why water was coming into the basement. He came to the conclusion that water was coming up through the basement floor due to a blocked lateral line. When the home was built, no clean outs were installed for the lateral line or the footers. Steve gave an estimate of $2000 for excavating to the lateral line, repairing the water leak on the basement wall, and installing clean outs for the footers and lateral line. The workers were very professional and neat. The job was completed within one day. Instead of a $10,000 bill, the problem was resolved for $2,000. If honesty is important to you, then you need to give Integrity Waterproofing a call.

The work was done very conscientiously and carefully. The proof is that the basement has remained dry through several heavy rainstorms since the work was completed. The crew worked hard and seemed to be happy working together. The workmen made an effort to be neat and avoid damaging landscaping. However, several flagstones were cracked and most of the foundation plantings died after being replaced. n fairness, we were warned beforehand that this might happen and we were expecting it. However, they hauled away good dirt and replaced it with what seemed like pulverized clay which would not hold water when we tried to water the plantings to bring them back. We also wondered whether the plants would have fared better if the workmen had given each one a larger root ball and taken the trouble to water during the course of the project. That is the only real complaint we have against the company. Their main job was done to an excellent standard.

Price was highly competitive. Explained everything very well and showed samples of their product. Showed pictures of other projects they have completed. Plus they are restoring the landscaping that they dig up after the work is completed.

I CALLED INTEGRITY WATERPROOFING, INC. AND STEVE ALLEN (THE OWNER) DROVE APPROXIMATELY 35 MILES TO MY HOUSE IN MEDINA COUNTY. AFTER ANALYZING THE SITUATION, HE SUGGESTED THAT I HAVE A DRAIN SERVICES COMPANY COME OUT AND INSPECT THE EFFICACY OF THE LATERAL LINE AND THE FOOTER TILES. THIS IS EXACTLY WHAT I DID. STEVE'S DIAGNOSIS PROVED TO BE EXACTLY RIGHT - THE PROBLEM HAS BEEN REMEDIED. STEVE IS AN HONEST MAN AND THE NAME OF HIS COMPANY (INTEGRITY WATERPROOFING,INC.) DESCRIBES HIM TO A "T". IN THE FUTURE, IF I SHOULD EVER NEED THE SERVICES OF A BASEMENT WATERPROOFING COMPANY, MY VERY FIRST TELEPHONE CALL WILL BE TO "INTEGRITY WATERPROOFING,INC."

He saw the problem and was able to find an answer that could fit our needs. He was running late but he called and let us know. I plan on hiring them.

Something went wrong with the work they did and they would not call my tenant back to set an appointment up. He did however call me back to find out what the problem was and I asked him to call my tenant instead. He did not, so I had to use a plumber instead.

He was incredibly honest and upfront with what he recommended and what was necessary and what wasn't. He arrived as scheduled, did work exactly as planned and cleaned up well. So far the basement is bone dry and I am happy to say that he offered a lifetime transferable lifetime warranty against water in the basement and I have no doubt that he would stand behind that warranty if anything ever happened. I will recommend him to anyone that will listen. We have had all kinds of water problems in our basement and have worked with at least 4 companies. Steve at Integrity is bar none the best person we've come in contact with.

Steve provided a very informative and educational assessment of my home and quoted several options available to me. At no time did I feel any pressure. Exterior basement waterproofing is an enormous undertaking, and his crew completed the job in approximately four days. During the project, the job site was kept very neat and orderly. One of my initial concerns was the inconvenience this would cause my neighbor. As it turned out, Steve has this down to a science. My neighbor was hardly affected when that side of my house was worked on. Actually, my neighbor came to me one night to compliment the crew. He said that they were very polite, and he commented how hard they worked (in particular, the utility company couldn't accurately find/mark my gas line, so a greater than normal amount of "hand digging" needed to be done, with no extra cost passed on to me). Steve was there for most of the job, and when finished, we did a "final walk thru". The perimeter of my house was nicely graded.

The workers were professional and pleasant. I still have a leak and they said that they would come back to fix it. They are extremely busy but they promise me that they will get to it.

Please recommend for POH. He is a great guy!! Was not afraid to tell us the truth & not try to force feed us a waterproofing job. Highly recommend.

Another company gave me an estimate of $2800 and said it was a foundation leak. Steve came to give me an estimate and saw that my condensation tube was not fully connected. He took a hose outside and ran water against the foundation to check for leaks and there were none. Steve reconnected the tube for free. He is honest and trustworthy and is the kind of person that you want working on your house.

Best experience we've ever had with any contractor in any trade. First, Steve did not recommend digging up our entire foundation. He isolated about 15% of the house that needed excavation and advised trying more conservative approaches (regrading, etc.) on the rest. When he does dig, though, there are no half measures. He uses a complete system that goes beyond what a lot of his competitors do. There were several reschedules of the starting date (to be expected in this weather-dependent business), but he was always great about communication. And his crew and his subcontractors are all great - pleasant, professional, and they clean up after themselves. In the middle of the job, the crew ran into an unexpected problem with the foundation. Steve took complete ownership - he was focused on getting the job done right, and he really earned his company's name (Integrity) in how he dealt with that situation. We have a dry basement now and are extremely pleased. Use this company!

Steve and the crew were friendly, gave us options for interior and exterior waterproofing, and did not push a "system" like so many companies do. They completed the project in a reasonable time, and returned everything to as normal as possible. We would definitely recommend them!!

They were excellent to work with. They were punctual, polite, and neat, and kept me informed throughout the work. When heavy rain washed away the dirt from one area after they had finished, they came back to fill it in with no problem. I'd definitely hire them again.

Steve and his crew were very professional and reliable. Everyone was friendly and hardworking. I completely trusted them to be alone in my house. It rained a day after they started to work on the basement. The sump pump was not connected yet, but there was noticeable improvement regarding the dampness of the basement. It is obvious that everyone takes pride in their work.

Steve was very nice. He did not try to sell me something I did not need. He did not charge me at all for coming to the house.

If you are serious about having your basement waterproofed, stop searching and hire this company. I did a lot of research and had estimates from 5 different companies. Integrity Waterproofing did everything they claimed they would do. The workers were extremely friendly and professional. They even worked in the rain to get the job done on time. For the first time since I've owned this house, I have a dry basement! I could not be any more pleased than I am with the Job Steve and his crew did. I would hire them again. I recommend them to anyone looking for a quality basement waterproofing job. Integrity... the name says it all!

This was a pleasant experience from start to finish. I have already recommended Integrity to interested parties. Several houses in this immediate neighborhood have had similar waterproofing done in the past few years, yet all our neighbors commented on how expeditiously and neatly this job was done. The crew was courteous, skilled, and very hard working. They and owner Steve Allen were helpful in helping me to pinpoint an additional problem with a collapsed drainage line 85 ft. away from the house. All work was accomplished in four and a half days, exactly on schedule. A further bonus was that Mr. Allen arranged with local meteorologists for five consecutive days of sunny, dry days with temperatures in the 70s while the work was being done.

He came over, spent about 30 minutes here, inspected the basement and told us that it was not part of his expertise. He also identified the problem and told me how to repair it. He was very professional, personable, helpful and customer oriented. I would not hesitate to hire him, should I need waterproofing.

Steve and his crew were very polite, professional and courteous. Steve fully explained the entire process before, during and after the process was done. Steve took pictures to show us what was done at each step of the process.

As a very experienced home re-modeler, I can highly recommend Integrity Waterproofing. The company delivered exactly what was promised. From the initial no-pressure and educational estimate meeting to the final placement of the last shrub, they met and/or exceeded my expectations. Having dealt with dozens of contractors over the years I can say that Integrity Waterproofing was one of the best among the group. Another good sign was the company returned after the job was done to address a couple of lingering issues that I had. This is the true test of a company: will they honor their warranties AFTER they have been paid. On this count, Integrity lived up to its name. In conclusion, after an exhaustive search for a company to complete my rather large job, I found someone who not only gave me a reasonable price but also completed the work on time and on budget. I highly recommend them to anyone considering waterproofing.

It was an excellent experience for me as a homeowner. They completed the job in just three days as promised. Great care was taken to protect my belongings and the rest of the home from dust; cleanup and finish work was very thorough. What could have potentially been a messy nightmare was in fact a very pleasant experience from start to finish. These are skilled craftsmen who take pride in their work and strive to serve their clients with understanding and respect. Pricing was very reasonable for the work involved, and the work was appropriate for the situation (not a cookie-cutter solution). I would highly recommend Integrity Waterproofing to anyone - the name says it all!

Very nice people. Have the right idea. I decided to hang on a little longer to get my basement done. They are a top contender.

THEY WERE PROMPT, COURTEOUS AND VERY PROFESSIONAL. THEY FULFILLED ALL REQUIREMENTS OF THE JOB, LEFT THE BASEMENT CLEAN. I AM SATISFIED WITH THEIR GUARANTEED WORK. THIS IS A LARGE HOUSE.