Integrity Waterproofing

He was very good. Checked the whole foundation & was very informative. Eased my worries. Thank you Steve !!!

Above the cost of the project, they repaired all but one of my sewer lines exiting the house (have multiple lines as the house was piped for a septic system long time ago). I had received multiple quotes for companies that did interior systems and exterior systems. Their quote, although not the lowest, but when I had consider originally doing the work with super dry basement (their quote came in at $13k) I figured, why just divert the water, but prevent the water from coming into the house by doing the right thing and performing the work on the outside of the house. So I spent the addition $2k to do it right and be done with it. Their guys did great work. Steve had his two sons on the job and two other guys (names are alluding me as I am writing this report months after), and they all were very professional. I would recommend these guys to anyone. The only two complaints which are not major after what I considered the amount of work they performed, but may cause others some heartache 1. They were supposed to come back and pour the sidewalk they had removed from the back side of my house. Yes, this did bother me for some time, but considering where I am planning on building my deck, this may end up being in the way. In either case, this was part of the quote I had paid for, but I considered it a wash with all the adders they could have charged me for the sewer line work. 2. They sewer line exiting my kitchen sink out the back of the house was replaced. They needed to have access in the basement to plumb this back up. The fernco fittings they used was for PVC to PVC and not steel to PVC. At the time, I had thought the PVC wasn't joined properly inside the wall, but then I had noticed the water was leaking from the fitting between the PVC 90 leaving the house and the steel riser. I was able to replace this easily, but when I was contacting Steve, he kind of blew me off and just eventually stopped calling back. That did upset me, as I was more than willing to work with him on this and had offered to pay additional. Steve did remind me that they were not plumbers, which concerned me that they were originally working on my sewer lines. All in all, it was a great job and I would recommend these guys on top of the issues I had. I consulted many engineers in regards to the material and procedures they use (I work in the engineering world) and what Integrity uses is all commercial grade construction, which is way more than most waterproofers use (dig down, replace tile, tar, and back fill with stone) Great system they install, and even with all the rain we have had in April, I have been dry. It is nice to no longer have puddles in my basement when it rains! Hey Steve, I completely agree with your response. My issues were minor and after I had assessed things and the amount of additional work your guys did without any "change orders", I would use you guys again without any questions and I do appreciate the work and the additional you guys did. The minor leak in the line was more of a panic as I had thought it was coming originally from outside. Once I had figured out it was the fernco fitting inside, this didn't bother me at all. Keep up the good work!

This visit went very well. I called in the morning and he came out in the afternoon. This was a follow-up so there wasn’t any cost. He is timely, he has a lot of integrity, and I trust him and the information he provides.

Did not use, but I'm sure that he would have done well.

I called this company to provide an estimate for water proofing our basement. I was given an honest opinion that I needed to call a structural engineer to provide guidance on how to proceed with the foundation. He stated that he would not feel comfortable performing any work until he had a report. I appreciated his honesty tremendously, as he could have told me anything at that point.

Their customer service was wonderful.

They did what they said they were going to do, and in a timely fashion. The basement doesn't get wet now. They were very professional and the price was very fair. I would hire them again if required.

Steve came out to consult with us on options regarding a damp room in the basement. He recommended a few simple options for us to try that would be little or no cost instead of spending any money with him. He was very honest, and does indeed have integrity, a couple traits that are not common enough in the industry! In contrast, we had another contractor that came out and wanted us to spend over $8000 to "repair" the issues.

The procedure went very smooth. Steve truly proved his integrity from the first day we met him. He was very supportive of us and our situation. The crew was prompt and courteous and treated us with respect. The job site was well-kept, they cleaned up after themselves, and they completed the job in a very timely fashion. I waited for over a year to "rate" Steve - just to make sure the basement held up through all the Ohio seasons. I inspect every inch of the walls every time it rains, the snow thaws, etc. So, as for the water in the basement - there is none! We are now looking into getting our basement finished so we can enjoy it once again. I would highly recommend Steve Allen and Integrity Waterproofing.

I think I found him on Angie's List. He is conscientious. It is a family business. Although he wasn't on the job site, his sons were. We didn't check into that many companies, so for the type of service he provides, I'm sure the price is reasonable. They did good work.

Overall it was an awesome experience! They were personable; they explained everything from products to the process. They were fantastic to work with!

I was most impressed with the offer they gave me. The quality of product which they said they will use was different from any other company we got a quote form. They seemed to have the best system. I did not go with them, but I had a good experience with them. I will strongly consider them for my future home.

The experience was fine. They kept us informed. The work was clean and of good quality. They did everything they said they would do in a timely fashion. The price was fair.

They were professional from the start. The consultation and written contract were informative and clear. The guys who did the actual work were punctual, polite, informative and really hard working. How refreshing!Very positive experience.

Overall, we were very satisfied with our experience with Integrity Waterproofing. They were prompt, friendly, and professional. They worked very hard to get the job done in a timely manner, and also took great care when working with our lawn and our home. They explained the process thoroughly, and answered any questions we had. Since the waterproofing we haven't had any issues with water leaking into our crawlspace. I would highly recommend their services to anyone looking to waterproof their basement.

They were prompt and conducted the work quickly and efficiently. To date, the former problem has not reappeared.

They have the latest technology in waterproofing. What they explained seemed based on good scientific evidence. They were very reliable. They came out regularly every day until the job was finished. They worked a full day every day. They communicated and told us what was going to happen. It was a huge job, and they did it in like a week's time. It was pretty impressive to me.

I spent $4000 on the job. I went through the recommendations that they had received and decided to use them. They came out and gave me references. I will use them again in the future.

The interaction was very good. We got part of the way through the project on the side and then we noticed water damage in the front of the house and they were able to schedule and continue the project to the front of the house. They were very professional, the guys on the site were very respectful and knew what they were doing. The quality of the work was very high.

We think that the job went very well. The main part of the work was done in the 3rd week of September, as expected. The crew of 3 men was very efficient and kept us informed of each step of their work, so that we would understand what they were doing. They really made an effort to make sure that we were happy and satisfied with what was happening around our house. For example, when they replanted our front shrubs (on Day 2), the placement of 2 shrubs was not quite right, but they repositioned them as soon as I pointed out the correct locations. On their last visit, when they replaced some brick patio stones that had been removed to do the cement work, they took additional time to make sure that the stones were level and fit tightly -- they didn't just put them back in place haphazardly. Finally, we were both impressed at how friendly and upbeat the guys were during the entire project. They gave the impression that they enjoyed their work and that our satisfaction came first.

They did a good job. I liked the way their whole waterproofing system was set up. Their price was up there. They said they were going to put a cleanout stack at the end of the house and ended up putting it right next to my door, alongside the house. It is kind of part of the driveway, so now I end up hitting the thing with my snowblower. They did not put it where it was supposed to be put. They got done with the main part of the work but then they had to fill in along the edge of the concrete, fill in the dirt, replant the grass and do all that little stuff. They wanted payment in full before they finished that. I refused to pay them until they finished that, and the guy got a little put out about that. He did not show up and I told him that he needs to come out and finish the job. The next day he was here. That was the only thing that was a little shady for me; if he had gotten the payment, he wouldn?t have come back. I probably would use them again in the future.

Dealing with Steve Allen and his crew was a pleasure. They were friendly and very accommodating. Steve's sons, Mike and Craig work the crew, and they along with their indispensable man Mario made the whole process go quickly. They protected our lawn from trucks and cleaned up beautifully when finished. The day after they finished we had 1 1/4" of rain, and a dry basement. I made the right choice, and they gave us a 20 year warranty!

The work was done quickly and efficiently. They were considerate of our lawn, answered any questions we had and worked diligently and effectively while they were here. We had one bout of rain after the work was completed and didn't have any water come in from that area. We were very happy to work with them and hopefully will not have any future issues with that area of the basement.

Steve and his team are fantastic. I had been told by another "water control system" company that my walls were terrible and about to fall in, how false this was as I was basically lied to. Steve was very responsive, came out and accessed the situation. He gave me many options and said the walls were fine and that I definitely could waterproof them if I wanted to, but it was not something that need to be imminently. Overall I felt that I could trust Steve and that I knew the work would be done properly.

The price they quoted was $14,000 for that work. He was a nice guy and he came out on time. He was punctual and professional. It was just pretty pricey and he was going to put in all the cutting edge products, but I felt that I did not these products were not warranted for my problem. He was a good guy and I thought that he was honest.