Detroit Shoreway Renovation

Connor Fitzpatrick and his employee did a marvelous job! Services included exterior painting of house and detached garage, some needed exterior carpentry, needed repairs to gutters and placements of metal kick plate to garage door as well as exterior home appliqués. It was a pleasure doing business with Connor Fitzpatrick and would do business with him again.

The work was done late in the season. The contractor reported that he was down a worker. Consequently he performed all of the work personally. This obviously impacted the work schedule. Though the price was more than I initially intended to pay, I am quite pleased with the quality of the work as well as with the professionalism of the painter.

They were very good. The quality of work is very good. Attention to detail is excellent. They were prompt.

A generally very positive experience, with a quick response to my initial enquiry. Detroit Shoreway was one of several contractors I asked to quote on the job; whilst not the cheapest, they had the best combination of price, professionalism and references. The job took several days as it required much scraping prior to starting the painting. I identified several areas on the house that I was particularly concerned about - paint was not in good shape, which they addressed, but I felt somewhat perfunctorily. As it turns out, I was prescient in my worries as all the areas I was concerned about needed redoing within a couple of years. I 'phoned Detroit Shoreway Renovation towards the end of the two-year warranty they provided, and was told that they were fully booked up for the remainder of that painting season, and that they would come out the following year, which was fine by me as it meant another six months for paint problems to emerge. I contacted Detroit Shoreway in spring, and left a message asking them to call back to schedule the touch-up. When I hadn't heard back from them within a couple of months, I re-called, and finally spoke to someone. The painters came out in the early summer to touch up the paint, doing a proficient job everywhere except for two spots where they failed to apply the top coat, which they and I missed. I would definitely use Detroit Shoreway again.

Conner and his employee were professional and respectful of our property. In order to restore our front door to a presentable appearance, an incredible amount of work was done (they spent 9 hours sanding it) and we were charged for labor according to the estimate.

They did an extra coat of paint on the backside of my house. The guy was very patient, and wanted to figure out what to do with the chimney first and foremost. As soon as i said that It could be fixed they were there 2 days later and they worked steadily. They were also very flexible

Went smoothly, they did a great job, very punctual and responsive.

We received information from the city on updating the paint for our home so we went to Detroit Shoreway Renovations. They are always great to work with. Jennifer came to do the estimate. She is always very thorough and writes everything down clearly and concise. When the crew arrived, they had the contract with them and went through it step by step to make sure they knew what to do. They immediately got to work and always are efficient. I asked them to include a couple of doors that weren't in the contract and they were able to fit that in. One of the crew members even arrived early to fit it in. They clean up well after themselves and are always a pleasure to work with.

I contact them in the spring to get on the schedule for the year. They send an estimate, detail the work needed and provde a payment breakdown. Their crew works with my property manager to facilitate the job of access and storage of supplies during the job.

We have used Detroit Shoreway over a period of almost a decade and they have always done a good job. They recently did some paint touch-ups on the exterior of our home where the paint had been scarred from ivy that had grown on the wood. They also removed ivy. We also had them replace/reglaze some old windows ( we have a 1928 tudor) and they did so with the care of an archaelogist investigating an archaelogical site. Ours was a "small job" for them but they were very conscientious in communicating when they would be able to do it.

The carpentry was fantastic.. you would never know anything had been repaired. In fact, I think they did a better job than the carpenter who originally did the work. At all points in the process they gave us the lesser and more expensive options and the pro's and cons of each. The entire house ended up needing two coats of primer to do the job right. They did the second coat no charge, so we only paid for materials. Per code in Lakewood because of lead paint and because you don't want moisture trapped beneath the new paint (it bubbles and peels apparently), they hand washed the house instead of power washing. About half of the companies we had come out power washed and were immediately eliminated. They even came back after a year on their own to see if we needed any touch ups... we didn't because they were so thorough the first time through. It's been two years and we're still very happy with the job. They helped with color choices and happily gave answers to any questions we had... the friendly and personal touch we were hoping for. They weren't the very most expensive quote, but they were close. There are some things that are worth paying for... a paint job that looks good and will last a long time instead of needing repainting in 3 years is one of them. Our next door neighbor, who is just as particular as we are, used them as well because she was so impressed with their attention to detail, speed and cleanliness. She then recommended them to an aunt who was also very pleased... especially when they ethically charged her less than they quoted because the job was easier than anticipated. In all, this is a company to hire.

Overall went well. They were very systematic and courteous. Responded well to our requests during the job. Very organized. Only disappointed in that their estimate for the paint was way under by about 50%. Also I wish they would have replaced our windows, but I guess that's not part of their job.

They re-glazed the windows, so it wasn't painting of the exterior of the house per se. I have used them a couple of times. Theirs was definitely one of the more pricey quotes that I had. They do a quality job and they definitely want the customer to be happy. Even though I had a little bit of issue with the quality of the work, they took my complaints seriously. They came back out and rectified any issues that I had. That's probably why I have kept using them. They are definitely expensive. If we are to break it down into man hours they are just astronomically expensive. I felt like they really rushed through the job. When I called and pointed out some of the areas that I thought they needed to redo, they did it. It's just that I would want somebody to come out and do it right the first time, so that I wouldn’t have to call them back. That's the bottom line for me. I have a Spanish revival house with old original windows. It's very difficult to find people who do the work. Even though they are very expensive, I would probably continue to use them just because it's hard to find people that know how to do the work.

Our painter, Connor, was fabulous! He was meticulous in his preparation and cleanup and he worked extremely hard. He was very professional and pleasant. He showed up early and stayed late but was careful not to disrupt our schedules. I can't say enough about how smoothly things went and how happy we are with his work! Jennifer and Connor are both very experienced and knowledgeable and I plan to use this company again soon.

Ten years ago our house exterior ( which is all cedar siding) was in desperate need of restaining/painting. The job by the previous company I used had lasted only 3 years before it was down to the bare wood again in areas most exposed to wind, snow and rain. I hired Detroit Shoreway based on the recommendations on Angies List and on the interview with John when he came out to give an estimate. At that time they put two coats on the house and it lasted 10 years. I hired them again this year. Jennifer came out and gave me an estimate. As before, they were a very professional crew, some were even the same people from 10 years ago. We had some very tricky areas to paint but they figured out how to do it. They paid special attention to areas that needed extra care before painting, including filling in and sanding holes made by our resident woodpecker. John supervises and the crew stays with the job until it is finished. They are polite, clean up every day and leave no mess when they are done. PROFESSIONAL JOB! The house looks great.

Excellent work. The owner, John, was extremely knowledgeable and cordial. He provided many sugestions throught the painting process that were extremely helpful and appropriate. The price was more than competitive with other Angie's List A-rated painters. He has a crew of painters that have worked with him for years. They were also cordial, professional, and cared about doing a good job, which they did. The house looks great. I am extremely satisfied and could not recommend a company more.

I obtained 3 bids. This company was competitive and I liked what I heard as respects knowledge and a guarantee. They weren't sure they could squeeze me in this year but John was able to get a large crew together so it could all be done in one day. They were extremely neat (even tarping my driveway) and actually came in slightly under the orginal quote of $2000. All of the men were very pleasant and professional. I am getting a quote for some interior painting now. My neighbors were asking about them the very day they finished and were very impressed. I would highly recommend them to anyone.

They were not the fastest to respond to my request for bids, nor the most "eager to please" nor were they not the absolute lowest cost. But they did recognize the scope of the project, were quick to assure that they really wanted to do this house and conversed with me in a way that convinced me that they were up to the job and would do quality work. They sent photos to illustrate points in their estimate. They worked with my property manager to access the site and work with the tenants. They were prepared to deal with the capture and removal of lead paint debris. Their carpenter did many wood repairs from siding and window frame parts to porch floor replacement. They primed and painted doing multiple coats when needed. The results looked wonderful and even the tenants love it.

We were very pleased with the pre, during, and post service from both John and Jennifer. They provided assistance with colors and explained the ins and outs of exterior painting before beginning the job. The work was performed when scheduled...the four painters, including John, were on time each day...they worked quietly and efficiently the entire day and cleaned up each afternoon...they were very organized with all materials and supplies...all our questions and concerns were answered in a clear and professional manner. We appreciate that John will return the next two years to observe the paint job and will respond if we have any additional concerns.

I was very pleased with them. I spent about $5800 on the job. They were very good. They were willing to help me with the color choices. They kept in touch with me throughout the whole time. They let me know what they were doing. They did a nice job overall. They cleaned up very well. The house looks great now. I will use them again in the future.

Repeat customer from 2000. The favorite painter on our street. Perferred by all the picky ladies. Great job as always. Animal loving. Careful with cleaning up after themselves and giving progress reports. Always on time. The entire team was truly professional.

The job went very well. It took only two days. The service received was very professional. As we understand it we also will be called next year to see if everything painted is still looking good and they will return and touch up anything that doesn't. I especially appreciated that gutter cleaning was part of the bid since it's something that seems to need to be done all too frequently for me to stay on top of it and clearly the water cascading over the gutters would impact painted surfaces in a number of areas. The co-owner who oversees the work kept me up to date by phone both before and during the job. I knew exactly what to expect and that's what took place. The co-owner who handles the billing and administration was also pro-active in communicating with me, for example calling to make sure the bid had been received by e-mail. Little touches like leaving their own towel in the bathroom for members of the crew to use to dry their hands convey the extent of the professionalism of this operation.

Absolutely excellent work! Owner and staff member spent two hours helping us find a handful of colors that would work exceptionally well with the color of our exterior brick. Painters painted several "test" spots on the exterior of the home to make sure we were happy with our color choice. Painters also patched several spots on both the exterior and interior of our home. The patch work was of excellent quality. The painting was professional and the painters were on time and friendly. Our neighbors were impressed with the work and we were extremely pleased with the outcome. Detroit Shoreway Restoration was also familiar with the historical nature of our home (1927), which also assisted them in choosing appropriate paint colors. Overall, I couldn't say enough good things about this company and its owner. I would use them again in the future.

You'll find this info in the previous section.

It went very well. The crew was prompt and professional and the work was great.