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Cuyahoga Safe & Lock

Locksmiths

About us

Family owned, local locksmith delivering unsurpassed customer service since 1978. We service residential, commercial, industrial, and institutional clients. We are your lock and key company. Our customers are very important to us and you'll be sure to talk to the locksmith, not an answering service. In addition we open, service, and sell safes. Your security is our peace of mind, so don't hold us to their standard, hold them to our standards. We are your local locksmith service. Call Today!

Business highlights

46 years of trusted experience

Services we offer

locksmith,residential locksmith,locksmith services,commercial locksmith,key duplication,safe restoration

Amenities

Free Estimates
Yes
Senior Discount

%10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
18%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-11 of 11 reviews

Laura S.
01/2018
5.0
locksmith
  + -1 more
My key was stuck in my lock and I called to ask about it. He would have come to fix it, but also suggested money saving option to take lock off door and bring it in for repair. When I took it in, the lock only needed lubrication - no repair, My only cost was a new key. On top of that, good advice on maintaining my other locks and options for future replacement of a different look. I really appreciated that he was willing to do it all for me OR let me do some myself to save money.
Description of Work: Fix lock / new key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew R.
06/2017
4.0
locksmith
  + -1 more
went well..it took approximately 3 visits to complete but it was done correctly
Description of Work: locks changed, deadbolts and doorknobs installed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

MARY B.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: rekeyed dead bolt lock. went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Laura H.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Mark (whom I heard about from a friend prior) was at my door on-time! He was professional, kindly and knows his work well. It THRILLED me to see him at my door because of a friend's previous dealing with him. I am not sure Mark works only for this locksmith provider and that is why I marked NO under "services performed by provider". If he does not work for them, they are lucky to have him.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Marie P.
12/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: I needed to get two deadbolt and two doorknob locks re-keyed. I came in with three of the locks I was able to remove and a picture of the fourth. From the picture they helped me figure out what kind of lock it was and how to take off. In less than an hour they reset all four locks and cut two sets of keys for the locks for about 50 dollars total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Stephen K.
07/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Slight issue with Angie's and vendor cross communication but highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DAVID F.
07/2013
4.0
locksmith
  + -1 more
The young man responded quickly and did the work well except for his not thinking on how to keep the work area clean. I laid drop cloths for him, but as he drilled, he kicked them aside (without looking). He left the mess without cleaning up, but the work on the lock was good.
Description of Work: He came at night quickly on emergency call to take out lock on bedroom door and replace it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tony L.
02/2012
5.0
locksmith
  + -1 more
He is the only person I trust work my locks.
Description of Work: I have been using him for the past 25 years for locksmith work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terese & William M.
07/2008
5.0
locksmith
  + -1 more
They were very sincere and came out and gave us the estimate. He was very pleasant. He was very neat. He was professional and polite. I would recommend him to others.
Description of Work: They came out and replaced the lock set on our backyard and made it so that we have one key for all our doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine M.
07/2007
1.0
locksmith
  + -1 more
Total service failure. Called last week on June 27 to schedule an appointment and booked for Monday July 2nd at 10:00 AM. For some reason this person has a weird sense of humor and most of the time is not a pleasure to do business with. Every request is treated as a hassle with him and through the past had just humored him and got the job done thinking I was saving money. So in this incident when I called for confirmation I was not feeling 100% and didn't want to play his game and after being berated by him asked him if he wanted the job and he said a flat out, "no" and I hung up thinking what a jerk, but oh well. I then called his competitor and got it scheduled for 2:30 today and everything went as smooth as could be and on top of that the bill was over $100 less and the work showed much better craftsmanship. For the longest I thought I was getting a bargain for a little verbal abuse but was, in reality, getting robbed blind.
Description of Work: Once a tenant moves out or is evicted in my apartment building I have the locks re-keyed for security purposes. This company has been doing this for me foe the last 10 years and we knew each other prior to the owner going into business.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

09/1999
5.0
locksmith
  + -1 more
HAS USED A COUPLE OF TIMES, CONSISTENTLY GOOD. SHOWED UP ON TIME. QUICKLY CHANGED 11 LOCKS. SET UP A MASTER KEY. HIGHLY RECOMMEND.
Description of Work: CHANGED 11 LOCKS. SET UP A MASTER KEY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    13615 Madison Ave, Lakewood, OH 44107

    http://www.locksmithlakewoodoh.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    Cuyahoga Safe & Lock is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    Cuyahoga Safe & Lock accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Cuyahoga Safe & Lock offers free project estimates.
    No, Cuyahoga Safe & Lock does not offer eco-friendly accreditations.
    No, Cuyahoga Safe & Lock does not offer a senior discount.
    No, Cuyahoga Safe & Lock does not offer emergency services.
    No, Cuyahoga Safe & Lock does not offer warranties.
    Cuyahoga Safe & Lock offers the following services: locksmith,residential locksmith,locksmith services,commercial locksmith,key duplication,safe restoration

    Contact information

    13615 Madison Ave, Lakewood, OH 44107

    http://www.locksmithlakewoodoh.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM