Bactronix of Ohio, Inc.

We read the other reviews and we decided to book based off of them, however our experience was very different. First I will say that the mold was removed and Dan appeared to do a good job with that. Our biggest complaint was communication. We had taken a day off of work to be there for it to be done and when I texted to confirm our appointment he canceled 5 minutes prior to his arrival time. We rescheduled and this continuously happened. Our times were pushed back, rescheduled, or canceled and each time we got ridiculous excuses. Any time we reach out whether it be phone call, text, or email, we would not get a response and often had to send several follow ups. He came out and retested for our 6 month follow up on May 9th and said the results would be sent the next day and of course we have not gotten anything. The communication has been terrible and nothing has been done in a timely manner. He left the air scrubbers at our house for over a week and we continuously have to ask him to send results or follow up. While the first original job seemed good, we are absolutely fed up with the lack of communication and would not recommend to anyone considering using this company. For as much money as we spent, we expected to be able to get in contact with him, but that does not happen.

Dan came out promptly to do mold testing to ensure the safety of my family. He was very respectful, quick and understanding. The price point was a huge seller, absolutely recommend them!

The Rep came and did testing aa promised

Bactronix testing is ok but do not use them for treatment. Hire a Certified Air Quality Professional from the IAQA.org website

"The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"i WOULD RECOMMEND THIS COMPANY 100 %

Dan was very friendly and professional. I highly recommend his service for mold removal.

The new franchisee did not really know what he was doing.

Very reliable, listens to the customer's needs and has good follow through.

Extremely professional, responsive, and knowledgeable. Testing included multiple areas - even some hard to get to areas, explained things thoroughly, and offered a variety of options to remediate concerns. Would highly recommend!!!

Very professional. Free testing.

Dan was great and very informative

excellent job

Dan was very efficient,of the four estimates I had,he was the only one with a meter to evaluate the situation.very knowledgeable.

Very polite and professional

This company is on time, has the professional report done and back to you in a timely manner!

Thorough and attentive to actual needs.