MB Link Refinishing

Great experience! Customer service and quality work!

Great company and customer experience. Highly recommend.

Excellent professional business that was extremely friendly and reasonably priced. Would absolutely rehire!

Communication is slow as you often have to leave a message and get a return call. After the initial application, allowing the surface to dry 72 hours, the counter top was rough to the touch. You could feel the flecks in the spray on finish. I called the company, a supervisor called back and said he would send out someone the next day. Unannounced on that day, another technician came and wet sanded the top surface only of the countertops. Said he would speak to the supervisor again as to the application of clear coat again. Had to call office back again as I heard nothing after several days. An appt. was arranged to have a technician return another day and apply the clear coat. He came after a call in the morning to set his arrival. Spray applied, again another 48 hours before anything heavy can be set on the countertop. This is the third time everything on the countertop has been removed. the surface is very shiny now, never like that after the initial application. Wonder if ever applied the initial visit. I would not recommend this company as far as countertop resurfacing.

Wow! It looks absolutely incredible and I would highly recommend MB Link Refinishing. Our 20 year old tub honestly looks brand new again and the tile thanks to Jose! Jose was a pleasure to have in our home and a miracle worker! Thank you and God Bless!

Jose was great, I love my “new” tub.

The finish is absolutely amazing. The tub and sink are both over 60 years old and look brand new!

Jose was fantastic!!! His attitude was great and he was very efficient and professional. The job looks superb and he did it super quick. Definitely would rehire for another job

Jose was great! He was on time both days, called ahead of time and did a wonderful job. Would hire him again!

Called provider and the arranged a service call right away. The technician (MJ),was great, she was punctual, professional, very knowledgeable about the problem. She repaired the paint around the drain. She also added caulk around the drain to seal out water from getting in the space around the drain. It has been a couple weeks now since the repair work and still looking good. There was no charge for this service call, for it came under the warranty. Very satisfied with the repair process. They always encourage me to call them if any problems. They are very easy to work with.

Great job! Chris and Elvis were amazing to work with and gave us a great experience! Would definitely use them again!!

They did a great job. The tub and tile look brand new, very pleased with the outcome. They were easy to communicate with, Lisa (from the office),was very helpful and always returned my calls. Their tech was professional and very easy to work with and did a great job. He answered all of my questions and offered advice on how to care for the tub and tile. I definitely recommend MB Link.

Marlene was knowledgeable, arrived on time, explained the process patiently, and worked diligently, despite the offensive vapors from chemical used to pre-treat the bathtub surface before liner application.

Despite sending numerous (3+) messages to MB Link Refinishing about exactly what wasn't covered in their $299 offer, i never heard back. hence, I didn't pursue any further.

We hired MB Link to refinish two cast iron bathtubs in June of 2015. Initially the tubs looked great. As recommended, they were only cleaned with non abrasive soap. One year later the substance used to finish the tub (the enamel paint) began to peel off at the drain in both tubs. Our tenants asked to wait until they moved out to have the tubs fixed due to their concerns with exposure to chemicals. When I called the company to ask about a potential warranty or fix for the problem, the response was that there was nothing they could do and there was no warranty. After some time, the company has agreed to come out and fix both bathtubs. I am hopeful that there will be a positive outcome.

I wrote an A in 2017, and then a D a couple of months ago after we had issues several times. I will say, they stand behind their work, and I am so very hopeful that this time the tub will hold. We had issues with cracking a peeling three times. This last time, they came out and stripped it entirely down and started from scratch. That was three weeks ago, and although that is too early for me to say it will last, I will say it looks perfect. Evenly coated, non slip on the bottom and a professional caulking around the tub. The staff was friendly, professional and empathetic. To me, the fact that they are determined to make this right speaks volumes, if it holds up I'll shout them to the rooftops with an A. Special thanks to Elvis who even called me just last week to personally see how it was holding up.

Excellent. Bath and tile look like new. I suggest going over scope of work before the refinishers begin to make sure you are on the same page as to the work to be done.

I wanted this to be a great experience. I even wrote an A review back in July 2017 when it was initially done because it looked amazing. However, the first issue was they didn't remove the caulking so they had to come out and touch up when we went to install tile. Then a month later the drain area began bubble and peel. They came out and said it was a bad application and they actually stripped most of the tub to reapply. A few months later, same thing started again. (See Photos). They brought Elvis out and he redid that area and it held up. Every day I'd go in and look and say 'Thank you Elvis!' - that is until last night. The drain area is fine.... now it's the side of the tub where it curves. It's beginning to bubble and crack. I don't know what to do at this point. I don't trust it being redone. Replacing the tub means I'd have to take out all my new tile and totally redo that at thousands of dollars cost. I guess I could try an acrylic liner but they look so cheap. I'm so very disappointed. The company guarantees these for 5 years - and I'm 18 months into it with 4 call backs. I don't use heavy chemicals, I don't use anything other than a sponge on it. My only upside is they have been responsive so that is good, but I don't know why my tub consistently fails. It's truly been a nightmare at this point. I'm hoping for some resolution soon. I tried to contact Lisa there, but the email bounced back. Hopefully they will contact me and we can figure out either a refund I can apply to a surround or a solution to get this fixed.

Definitely should use them. Price and quality is outstanding

Great...the second time around. I posted a review on the 24th of April with a D rating. I was immediately in contact with the office. They right away schedule their supervisor to come out and redo it - stripped the new, poorly done finish and re-coated the tub, re-caulked, etc. This all happened yesterday, with him making a second trip out today to inspect and caulk today (Saturday). I am so pleased with the quick response, the insistence that my first experience wasn't acceptable, and Elvis's attention to detail and work ethic. A completely different result from the 24th of April.

They did a great job. It's still holding up a year later. They person who did it was very professional and left everything clean.

Great! The man was right on time. He worked consistently until done. The tub didn't look like a new tub. It looked like it had been painted white, but I am completely satisfied with it. It is safer than it has ever been. The coating on the tub has something in it that keeps it from being slippery. The non-slippery surface is on the bottom of the tub and the upper outside edge where you put your hands when getting out of the tub. It also came with five year written guarantee.

Was completed in one morning. Tub looks like brand new. Very satisfied.

Good following quality control check

Marlene was quick, efficient and professional. She really listened to my concerns and helped me solve the tub problem. To my surprise and joy the fix didn't cost me a fortune. It's hard to find someone to work on a tub and do something other than reglazing. If you can deal with the receptionist who answers the phone, you'll really be happy with the work from this company. I almost gave up on scheduling them, but I'm glad I didn't.