Description of Work: After buying furnace and A.C. for approx. $6000.00 5 yrs. ago, furnace would not work and called for service. 3 different times was told had no service people available unless I would pay overtime rates at $90 per hr. or wait,(without heat) for two days. I had to have heat, so I had to pay overtime rate. When service man came, he was there for 10 min. to fix the furnace and when I got the bill, (no parts) the bill was $148.00----NEVER AGAIN
Rating Category
Rating out of 5
maria T.
11/2015
1.0
heating & air conditioning/hvac
+ -1 more
...I said no I was told no.. And hung up ....well I got my estimate and since they have a rude nasty person that acts like she is doing you a favor answering the phone and there workers say one thing and they do not keep their word...they just lost a customer...I am going to have someone else do the job. In fact American heating when I called that lady was very nice and helpful and professional........but I still want one more estimate I always try to get three and yes they are free....so I think ...................quality mechanical service inc...needs to get their act together...I will never call them again so long crocks....
Description of Work: Services to render......my furnace needs major work or a new furnace. Which was not done yet....I asked if I need to pay for the estimate to the man that came to my home since no repairs were done and I needed him to come back after I got there estimate in the mail........he said no....not till the work was completed...well mostly the woman who answers the phone acts like if you ask a question it’s a bother to her. She acts like she hates her job...talking to her is like a waste of time she always passes the buck...saying I have to ask so and so...but they sent me a bill 80.00 I explained what happened. ..and then she was real rude and said you have to pay.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$2,700
ronald N.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced furnace installed central air and replaced electric panel and they done excellent service and installation rate #1
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tripp T.
01/2013
3.0
heating & air conditioning/hvac
+ -1 more
Installer arrived in A.M.Was immediately told he needed more parts. Left to get "more parts". When he returned he started installing. It was a wet day and even though he was using the back door, installer tracked mud into house repeatedly. After we had been charged 150 dollars for a new line set, we were then told it would not fit and a "hole" had to be cut into the front of our new furnace and would stick out and be visible . After more new parts and a whole day, the unit was finally finished and did work. the company never checked in for a follow up and the unit was ok until it got really hot outside and then would not keep up. The company where the unit was bought new said it should be plenty large for our home yet the installer said it was to small. We later found out it had not been fully charged!
Description of Work: Asked company to install a 3 year old central air conditioner into our mobile home . Had to prove unit was compatible first, then got estimate for 500-750 dollars. Scheduled an install date.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$800
Kenneth C.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very good from start to finish. There was more delay between agreeing on a quote and actually getting the installation completed than I would like but otherwise they did a great job.
Description of Work: Quality Mechanical Services replaced my old broken heat pump with a new Carrier system and added a humidity control system.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
JEANNIE B.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
I have been using them often. First, the fan went out couple of weeks ago and they came out the next morning. They fixed it. The fan went out the night before and it was chilly. We didn't call till the next morning. The price was fair. I would recommend them because they are knowledgeable about what they are doing. They didn't mess around and they came right in and fixed it. I was very satisfied and they even cleaned some of the stuff in the furnace. I would rate them highly and I would use them again in the future.
Description of Work: I used Quality Mechanical Svc Inc for heating and air conditioning.
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Service Categories
Heating and Air Conditioning
FAQ
Quality Mechanical Service Inc is currently rated 3.3 overall out of 5.
No, Quality Mechanical Service Inc does not offer free project estimates.
No, Quality Mechanical Service Inc does not offer eco-friendly accreditations.
No, Quality Mechanical Service Inc does not offer a senior discount.
No, Quality Mechanical Service Inc does not offer emergency services.
No, Quality Mechanical Service Inc does not offer warranties.