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Groundworks

Basement Waterproofing, Basement Remodeling, Foundation Repair,

About us

Super Service Award-winning company on Angie! The Basement Guys® of Cleveland is Northeast Ohio's exclusive installer of patented, trusted, and proven basement waterproofing, crawl space repair, basement finishing, foundation, gutter protection, gutter replacement, and concrete repair. Our trained and experienced servicemen have the answers to your home's exact problems. We've helped hundreds of Ohio homeowners remodel their basements or repair sinking foundations. We know our waterproofing, encapsulation, basement finishing, and structural repair systems work, but don't just take our word for it. Check out the testimonials from other homeowners throughout Cuyahoga Falls, Cleveland, Akron, and Northeast Ohio who have said the same thing. From a wet basement and cracks along the foundation wall to damaged concrete and gutters, The Basement Guys® of Cleveland can help with all your basement needs.

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Basement Waterproofing, Foundation Repair, Basement Refinishing, Gutter Protection, Gutter Replacement, and Concrete Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
3%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 126-150 of 159 reviews

Derek T.
07/2020
5.0
remodeling, basement remodeling
  + 0 more
Basement Remodel / Finishing
Description of Work: Excellent. We wanted to make our old 1950s basement into a livable space. From the beginning The Basement Guys we’re top Notch. The sales lady Michelle spent more than enough time understand our needs and helping to draw the right layout for our 1950s basement. We were even able to make some changes to the layout/jobs before we started. Carl was the main worker and did a fantastic job. He was on time everyday and even stayed late a couple times. Our unique basement made for some custom jobs that Carl performed no problem. He went above and beyond. There’s no doubt, I would hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Groundworks
Thank you! We love the feedback! - Mary

Kalki T.
03/2020
5.0
basement waterproofing, basement remodeling
  + 0 more
It is a great company to work with
Description of Work: Turned part of Basement into an Home Office
Rating CategoryRating out of 5
Yes, I recommend this pro

08/2017
5.0
basement waterproofing
  + -1 more
On time, knowledgeable, polite.
Description of Work: Basement waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua T.
03/2017
5.0
basement remodeling
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Lauren C.
01/2017
5.0
basement remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard L.
09/2016
5.0
basement waterproofing
  + -1 more
very well.
Description of Work: fix drain tile,unclog for damp basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Ruthe H.
07/2016
5.0
basement waterproofing, foundation repair, basement remodeling
  + 1 more
Exceptionally well!
Description of Work: Mold treatment Foundation repair Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Obed S.
06/2016
5.0
basement waterproofing, basement remodeling
  + 0 more
.
Description of Work: First, the salesman, unlike the other salesmen, told me I did not need a lot of waterproofing. When some moisture was discovered, a limited amount of waterproofing was done instead of soaking me for lots of unnecessary expense. The renovation work was not easy, but the two workers pulled it off with skill. They really worked with my schedule, finishing before I went on vacation. There were no surprises. They made sure we talked every day so that my expectations were accurate. They told me what could and could not be done. They were courteous, and when one paint contractor did a job that was good enough for me, they re-did it because they said it did not meet company standards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$20,000

Ramesh B.
05/2016
4.0
basement waterproofing, foundation repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah G.
05/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Nice but did not choose them to do the work in the end.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale M.
05/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Robert B.
03/2016
5.0
basement waterproofing, remodeling, basement remodeling
  + 1 more
unknown
Description of Work: Renovated one basement room. Job went very well; was done in 3 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,955

Suzanne C.
02/2016
5.0
basement waterproofing, electrician
  + 0 more
unknown
Description of Work: Finished our cold,damp and musty 800 square foot lower level storage area using all waterproof, non-biodegrade materials. They installed walls with electrical outlets, baseboard trim, dehumidifier,and ceiling lights. We are more than pleased with the outcome-the room is warm and dry and all work was performed with utmost professionalism and quality. The did everything exactly as explained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jennifer W.
02/2016
5.0
basement remodeling
  + -1 more
Planning to get the job quoted.
Description of Work: UPDATE: The company did call and apologized for missing their appointment and to reschedule. Hoping to get this scheduled soon.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Groundworks
We are very sorry that we missed [Member Name Removed] appt. We never confirmed the appointment with the homeowner.One of our very new girls in our office made a mistake by not leaving a message when we she called back. [Member name removed] may not have known that we did call after we received her voicemail. I have left 2 messages myself to personal apologize but have not received a call back. We work really hard as a group to make all of our customer happy. Its is unfortunate that this review can effect all of our employees when we take pride on being a good company. I think everyone can make a mistake now and then especially someone who is very new at the position they were hired for. We get new business by going to our appointments we certainly would not go to an appointment on purpose.

Anthony M.
01/2016
5.0
basement remodeling
  + -1 more
.
Description of Work: Basement finishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Frank K.
04/2015
5.0
basement remodeling
  + -1 more
Great staff very efficient
Description of Work: Finished basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

MATTHEW H.
01/2015
5.0
basement remodeling
  + -1 more
.
Description of Work: Basement finishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer M.
10/2014
5.0
basement waterproofing
  + -1 more
Perfect. Extremely professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Beth H.
06/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: They reinforced the bowing, cracked walls in my basement foundation. They use great products/technology to repair basement walls/foundations that need repair. I wasn't able to do a walk thru when they completed the work due to my work schedule and they did forgot to fill in the cracks on some of the basement walls that was in the contract and when I phoned the office this was promptly and courteously handled. I would recommend them to family and friends as well as use them again in the future. The price was also lower than some of their competitors and they promptly arrived for both the estimate and to do the work. | | | | | | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,800

Pamela S.
01/2014
5.0
basement waterproofing
  + -1 more
They did the work, but it is frozen and I will not be able to have an opinion for a while. They were professional and friendly. They seemed to know what they were doing and they cleaned up everything. They did a good job and I would use them again.
Description of Work: The Basement Guys - Cleveland did basement water proofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Stuart K.
01/2014
5.0
basement waterproofing, foundation repair, wells
  + 1 more
First they came and looked at the area of concern, took their time to answer my questions and provided me with a quote. I compared it with the other quotes and decided to use them based on their review on Angie's list, material they use and price. When they came to do the repair, they laid down plastic on my floors from the front door to the area they worked on in the basement. They also tented the area with plastic as a precaution. I have dust allergies and small children and wanted to make sure the area stayed as clean as possible. They did the repair, cleaned up and left. It's still drying so I'll have to update this if anything changes once the repair is dry. They were very courteous and friendly. I would recommend them to my friends, family and anyone needing foundation repair.
Description of Work: repaired crack in our foundation wall by using a vertical carbon fiber strip over the crack and 5 strips wrapped around the corner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

James A.
11/2013
5.0
basement waterproofing
  + -1 more
Fantastic! We could not be more happy with the work Scott and Shawn did. They had amazing attention to detail, an incredible work ethic, and great quality of work!
Description of Work: We had 1200 sq ft of basement finished. One main open area and a workout room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Jane B.
10/2013
5.0
basement waterproofing, drywall, foundation repair, remodeling, basement remodeling
  + 3 more
The guys that came were fabulous. Prompt, cleaned up after themselves, and very honest about their opinions on what needed to be done versus what was unnecessary. I would recommend to all of my neighbors!
Description of Work: Fixed cracks in foundation and installed basement system (finishing of walls) in unfinished part of basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Lu Z.
04/2013
5.0
concrete repair, foundation repair, insulation, wells
  + 2 more
Very nice, arrived on time, job took two days. Overall they were professional, from the salesman to the actual worker, however we did have two issues: 1) he sanded down the crack prior to installing the supports and did not let me know beforehand. There was dust and debris everywhere in the basement and it also came up through the heating vents to the first floor. Had I known they were going to grind/sand it down, I would have covered valuables in the basement and shut all the vents. And 2) the thermal insulation was finished off poorly. It was cut with ragged edges, tape is coming unglued and it?s already separating from the wall along all the edges of both walls. They did a great job with the carbon fiber supports (which is what really matters). It?s just the quality of the finish work on the thermal insulation cover (which we fixed ourselves). Overall I was pleased with the work that was done... (I know they would have come back out to correct the thermal insulation had I called prior to my husband taking care of it.)
Description of Work: Cracks developed/shifted slightly in one corner of our basement foundation wall. There were no water leaks. The Basement Guys gave us three options and we went with the Carbon Fiber supports. They dug out the foundation in the corner, installed and anchored the five support strips, put the gravel back in the drainage system around the perimeter and poured new concrete. They installed thermal insulation over the carbon fiber supports. They also redirected a downspout and capped off the old opening connected to the sump pump to stop any possible further issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Simone M.
10/2012
5.0
basement waterproofing, drain pipe, wells
  + 1 more
The workers were punctual, very professional explaining and updating us on the project and answering all questions. They left everything clean, covering all my furnishings during their work Dual D
Description of Work: Waterproofed basement by adding carbon fiber wall supports to outside walls, mold treatment on all walls and ceiling, repaired all cracks both in and outside, iceguard, checked all downspouts and extended conductor lines, 98' Dual Drain, added pressure sensitive pump, battery backup for 2nd pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

429 Portage Blvd, Kent, OH 44240

http://thebasementguyscleveland.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Basement Remodeling,
Foundation Repair,
Wells and Pumps,
General Remodeling,
Plumbing,
Electrical,
Drywall,
Concrete Pouring and Repair,
Insulation,
Drain Pipe Installation,
Unfinished Carpentry

FAQ

Groundworks is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Groundworks accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Groundworks offers free project estimates.
No, Groundworks does not offer eco-friendly accreditations.
Yes, Groundworks offers a 10% senior discount.
No, Groundworks does not offer emergency services.
Yes, Groundworks offers warranties.
Groundworks offers the following services: Basement Waterproofing, Foundation Repair, Basement Refinishing, Gutter Protection, Gutter Replacement, and Concrete Repair

Contact information

429 Portage Blvd, Kent, OH 44240

http://thebasementguyscleveland.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM