Unfortunately his assistant who laid the flooring, was unwilling to come back to finish the job. We had to hire someone else to complete the job. Also, we gave the assistant $200 upfront to complete the final phase of the job and he never returned our phone calls and he kept the money. When we contacted Dave Dennis he took no responsibility for his assistant's behavior. Additionally Dave Dennis said he would come back and touch up a few spots on our wood floor after we moved into our house. We have left many VM messages for him and to no avail has he called back. Sadly we have a few nicks in the front foyer and really wanted him to complete the job as he said he would.
Description of Work: We had beautiful oak hardwood floors put in by Dave Dennis. He is very skilled and did a nice job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Joanne B.
01/2016
2.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: Dennis came out in a timely manner and left a reasonable cost estimate and an approximate time of service. He never carried through. I called him twice to attempt to schedule. He gave reasons for not doing it, but promised that he would be here after two jobs were finished ahead of mine. He never contacted me again. |I put the job on hold for the Winter and planned a new search in the Spring. I have never been contacted by him.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,500
Merri R.
01/2014
5.0
hardwood floor
+ -1 more
Dennis Floor Sanding and Refinishing did a terrific job. We bought an older home and needed new flooring downstairs. Dave's connections are with a local lumber mill that has the reputation as one of the highest quality mills in the midwest. We got beautiful 3/4and quot; hardwood flooring for a very reasonable price. Dave's associate Randy, who is an excellent carpenter, installed the flooring beautifully despite the quirks of the subflooring and the lack of 90deg angles in our 100-year old house. The upstairs flooring was scratched and painted, and other companies insisted it wasn't repairable. Dave insisted it was do-able, that this was his expertise, and he was right! After sanding and refinishing, our floors are gorgeous, and there are no issues with nails popping up as others had warned would happen after sanding. Dave uses 4 rather than 3 coats of finish, and our floors are smooth and lovely. He really prides himself in his work and is easy to work with. He's quite confident of his abilities for good reason - we couldn't be happier.
Description of Work: Installation, sanding and finishing of new hardwood floors on the entire main floor, and sanding/refinishing of existing hardwood on the stairs and the upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Rich F.
12/2013
5.0
hardwood floor
+ -1 more
The price was reasonable and was less expensive than other quotes. He was able to get the work done quickly and he was reliable.
Description of Work: He refinished my hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
alan M.
04/2012
5.0
hardwood floor
+ -1 more
Excellent experience overall. Mr. Dennis was easy to work with and took great pains in both the sanding and finishing. We are VERY pleased.
Description of Work: Dennis floor sanding repaired the wood in y kitchen floor where a wall had been removed and then finished the floors in what had been 3 rooms to make a unified space. This was a 1930's house and had not been worked on in a great while. There are photos attached to show the patching and finishing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
gail D.
11/2011
5.0
hardwood floor
+ -1 more
Prompt friendly service with a reasonable price.
Description of Work: One coat of polyurethane on kitchen floor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Donna M.
11/2010
5.0
flooring contractor, hardwood floor
+ 0 more
The price seemed fair and the man that came out was personable. We have a lot of flooring so it was just too much money and we didn’t do the project. I appreciate that their estimates are free.
Description of Work: Dennis Floor Sanding and Refinishing gave me an estimate for hardwood flooring.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Patricia I.
05/2009
5.0
flooring contractor
+ -1 more
He was fabulous. He also did my daughters' floors. He is very good. He filled the holes and he made a gouge look like the real wood.
Description of Work: I used David Dennis Floors to sand and finish 2 floors. He put 4 coats on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$923
Barbara C.
01/2007
5.0
flooring contractor, hardwood floor
+ 0 more
Although Dave was a week late in starting our floors because he did extra work for a previous customer, he also agreed to do extra work for us. He does all the work himself. He knows a lot about wood (he recognized that we had 2 different kinds - and colors - of oak floors, which we had never noticed). He is professional and takes a lot of pride in his work. He cleans up after himself and apologized profusely that one of his machines was not working correctly and thus we had more dust than he would have normally anticipated. We were able to walk on the floors after 7:00 pm each evening, which enabled us to still live in our house while the project was on-going.
Description of Work: Dave refinished hardwood floors in living room, dining room, master bedroom and stairs. The stairs were particularly difficult because they were full of nail holes from years of carpeting, and white paint, which had embedded itself into the wood and was difficult to remove. He sanded the floors and applied 3 coats of polyurethane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,100
ALMUTH K.
10/2005
5.0
flooring contractor
+ -1 more
DAVE WAS VERY EASY TO WORK WITH. HE ALWAYS CLEANED UP AT THE END OF THE DAY, AND TRIED TO MAKE IT POSSIBLE FOR US TO USE THE FLOORS AS MUCH AS POSSIBLE, EVEN DURING THE WORK DAYS. HE COVERED THE DOORWAYS. HE IS VERY DETAIL-ORIENTED AND CAREFUL. HIS LOVE FOR THIS KIND OF WORK SHONE THROUGH, AND HE OPENLY ENJOYED THE TRANSFORMATION OF OUR FLOORS. HE IS VERY BUSY, AND THUS VERY HARD TO REACH (HE HAS NO OFFICE/SECRETARY,) AND IT TAKES PERSISTENCE TO REACH HIM BY PHONE.
Description of Work: DAVE SANDED AND BUFFED THE FLOORS, STAIRS, AND HALLWAY, AND PUT THREE LAYERS OF POLYURETHANE ON, BUFFING IN BETWEEN LAYERS.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
DENNIS FLOOR SANDING AND REFINISHING is currently rated 4.8 overall out of 5.
No, DENNIS FLOOR SANDING AND REFINISHING does not offer free project estimates.
No, DENNIS FLOOR SANDING AND REFINISHING does not offer eco-friendly accreditations.
No, DENNIS FLOOR SANDING AND REFINISHING does not offer a senior discount.
No, DENNIS FLOOR SANDING AND REFINISHING does not offer emergency services.
No, DENNIS FLOOR SANDING AND REFINISHING does not offer warranties.