Mickey Plank started M. R. Plank Roofing. Though incorporated in 1981, M. R. Plank Roofing has been family
owned and operated for over 40 years. We pride ourselves on customer service, and our motto is “We Do it Right.” We want to make your home an even better place to live. We stand by our work and our customers. When there is a problem, we solve it.
We are grateful to all of our customers for making our company successful over the years, and we are proud to participate in “Christmas in April” and “Habitat for Humanity” to share our good fortune with those who need our help.
At M. R. Plank Roofing, we pride ourselves on our expert installers and superior materials. We are members of the National Association of the Remodeling Industry and of the Better Business Bureau. We are bonded, licensed, insured and certified to do your work.
Additional contact: Michael Plank. Also doing business as M R Plank Construction Co. Inc.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Roofing, gutters, siding, insulation & windows.
Services we don't offer
Commercial building & residential interior repairs.
They installed three skylights on our roof, replacing the existing units that were over 30 years old. The installation team took the time to properly seal the new units. They also installed some ice dam cables to prevent ice build up on the rear roof. M.R. Roofing installed our existing roof several years ago. They are reliable, professional, and priced right Mark and Mary Horvath, Independence, Ohio
Description of Work: Skylight installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
SKYLAR S.
09/2016
1.0
insulation
+ -1 more
I emailed M R Plank and described the job in detail (small insulation repair needed in a hard to reach space, maybe 12 square feet), and they said they would send someone out to quote the job. When the morning of the appointment rolled around, the estimator called me and asked me to describe the job again, then he told me they won't quote anything less than a thousand square feet. I rearranged my work schedule to be home today, why couldn't they have told me this when I emailed a description of the job, or why couldn't the estimator call me the day before instead of an hour before he was supposed to be here? How a company handles estimates speaks a lot about the quality of the job they will do. These guys get an F.
Description of Work: Insulation repair in an attic space
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Dan K.
07/2015
5.0
roofing
+ -1 more
M R Plank put my roof on in 2002, and it has held up well since then. Over the winter I noticed one of the shingles on the south side of the roof was making an odd tent. Should have called immediately, but for no logical reason waited until the rainy summer was underway. Finally the shingle fell off, and brought another one with it. I called M R Plank to do the repair, spoke with gentleman and we arranged on a price and an approximate time. The guys showed up three weeks later instead of two, but not an issue. Despite having a leak, it was small and I was not worried about damage. I got the impression that had I made it an absolute emergency, they would have responded in kind. With the rainy summer we have had, I felt that the repair was done in a timely way. A crew of three guys showed up and replaced the shingles, also re-caulked the chimney's and soil stack. I was happy they did the caulking, as it was not something i brought up, but one of those things that a salesman says during a sale that often is forgotten. A nice surprise. The guys did not call before showing up, but we had discussed that it was not necessary, and I spoke with one of them for a brief chat on what they found. The roofers left my yard as they found it, took the old shingles with them. A good experience during a busy season for them, they get good marks.
Description of Work: Replaced two shingles that had fallen off the roof and re-caulked the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
KAY E S.
06/2015
5.0
roofing, siding
+ 0 more
went very well, work was steady, finished in good time, workmen were professional, cleaned up after themselves. kept noise down. were respectful. very pleased with the work.
Description of Work: siding, gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Nancy V.
06/2015
5.0
insulation, roofing, siding
+ 1 more
This work was done back in October of 2014. It took two days to completed the work. The guys were on time, courteous and answered any questions that came up during the work in progress. Cleanup was great--you never knew they were here. The estimator that came out initially took his time, answered all my questions and was helpful with suggestions for anticipated projects. The reason I am writing this review now is because I called the contractor the week of June 1, 2015 with a concern I had with the gutter installation. With the heavy rains we recently experienced, there appeared to be some leaking behind the gutters--I asked if they could come out and inspect the work to make sure the installation was intact. My contact at the office was so pleasant and helpful and set up a time for a representative to come out. Brett, the representative who happened to be my initial contact with the company came out, got on the roof, walked the entire area where the gutters were attached--even cleaned out debris that was caught in the mesh netting on the gutters. He answered my questions and reassured me that all was fine, the work was intact. I can't say enough good things about the exceptional customer service that was extended to me during and after this project. I definitely recommend them, especially if you are interested in roofing (they did do some minor repair on mine during my project).
Description of Work: I hired this contractor to do attic insulation, soffit and gutter replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
GENEVIEVE K.
01/2015
5.0
gutter repair, insulation
+ 0 more
He said the gutters were good. He also checked my attic for adequate insulation and we did. They did everything they could for us. I really depend on them and have used them since 2005 when they did our roof. They are prompt, courteous and quality of work is excellent.
Description of Work: I used M R Plank Roofing Co for a gutter remove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SANDRA P.
08/2014
5.0
roofing
+ -1 more
M R Plank did a great job! They were very helpful at answering all our questions, which we had a lot! The crew showed up on time and finished in 1 day! They were very conscientious of our landscaping, deck and deck furniture. Overall it was a great experience and we would recommend them to anyone!
Description of Work: Complete tear-off. Install new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
David N.
05/2014
5.0
roofing
+ -1 more
Excellent job. Showed up on time, and completed the job the same day. Cleanup was perfect. Cost was within original estimate.
Description of Work: Tear off & replace roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Warren J.
02/2014
5.0
roofing
+ -1 more
SEE ABOVE -THESE GUYS WERE AWSOME
Description of Work: I had Mike Delzoppo out for what was a service call for a leaking roof. I had issues with the garage roof leaking since the house was built.M.R. Plank came out right away (the only of of three roofers that even called me back). Mike was 10 minutes early, clean and properly dressed. He did a thorough examination of the trouble area, and correctly determined that my problem was an iside plumbing issue. Only an expert roofer would have figured that out, and only an honest on wouldn't have ripped me off. Mike was clearly both. And get this...the guy didn't even charge me for his time!!!!! THESE GUYS ARE A THROWBACK TO A BYGONE ERA, WHEN YOU CALLED FOR HELP AND GOT A TRUE TRADESMAN. My experience with them was enough that I WILL call them out for anything they do, don't care about price beacause just from this experience it shows me they are worth every penny. I cannot recommend them enough.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed O.
01/2014
5.0
roofing, siding
+ 0 more
I think they did a very good. I was able to keep an eye on them and see things. They definitely knew what they were doing and the roof looks very good. The only thing that bothers me at all was the roofers that came in didn't actually work for M R Plank, but was subcontracted. I did some investigation on that because it had me very concerned and it's almost their right arm, they've been subcontracted for many years. Overall, they did a very good job.
Description of Work: We used M R Plank Roofing for our roof and sidings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Mary L W.
10/2013
5.0
roofing
+ -1 more
I was very pleased with the work. All of my neighbors talk about how great my roof looks. They showed up to start the work very early, and they stayed well into the dark until the job was complete. They cleaned up after themselves when the service was done. I have recommended them to others. Their price was good, they worked with me and gave me a senior discount.
Description of Work: They replaced my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
SHAWN R.
07/2013
4.0
roofing
+ -1 more
I am not sure of the exact date of service but it was when the tornado went through Chesterland, OH the past year or so. He repaired the roof the next day and left a bill because I was at work. I paid him for the roof repair and he said he needs to look into the awning for the door. I have not called him and he has not contacted me to this date of 7/24/2013. Add Lot 138 to the address listed below to make it accurate.
Description of Work: Repaired roof damage from wind by replacing a few shingles and find a new awning for the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$89
Response from M R Plank Roofing Co
After much investigation, I cannot find Mr. [removed member name] as a customer in our lead source or sold jobs. I do believe this was done by another company.
GENEVIEVE K.
03/2013
5.0
gutter repair, roofing, siding, replacement windows
+ 2 more
It was a team of two men that were like artist. It was great watching the men through the whole process. The house really needed to work done and it looks like a brand new house. They made the job affordable as well.
Description of Work: They installed 11 windows, gutters, roofing and just about everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Karen H.
03/2013
4.0
roofing
+ -1 more
I was trying to get it done before the winter and made a decision to use them at the beginning of November and paid my first half. They were not very good at communicating when they were coming to do the work and then when they did decide to come I was out of town, but they said they could do the work anyways and it was then or they may not get it done before winter since it was then the second week of December (not by my choice they could have come earlier, Thanksgiving week was beautiful). They did the roof in a day, but they could not complete the work because they needed access to inside for an electrical hook up. So when I got back they came and finished. Some of the gutters on the garage are not holding really well, but I have not called them yet. I was waiting until the spring and make sure there is nothing else.
Description of Work: They did new roof and gutters on both my ranch home and detached garage.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$7,000
Response from M R Plank Roofing Co
I apologize for the lack in communication after you had chosen our company to do your job. I was hospitalized, not that I am making excuses, early in November, very unexpectedly for over a week. My condition was very severe and it took me until mid December to be able to come back to work full time. The office staff was a little overwhelmed in my absence and they were doing the best they could until I returned. Again I apologize for the miscommunication and if there is anything we can do for you, please let me know. Drene Matias, Office Manager
Luciana D.
11/2012
5.0
roofing
+ -1 more
It's been a while since we had both these roofs done but we have had no issues with either due to the work done. The garage cost $1722 and then we did the house roof done which, due to the shallow pitch, we had the shingles placed closer together and had ice guard installed on some sections of the roof. Both were recommended and we agreed that it made sense with the pitch being what it is. The roofs are both still fine. Mike was out a couple years ago since it was 5 years since the roof was installed to check it and see if there were any issues, which there weren't. He even helped me with the overhang in the front of the house that had come loose and needed to be nailed to hold it in place. That was not their work, that was the siding people that did not do a very good job. He did not need to do that, but was nice enough to do it that day when I asked him about it. Last week, due to the storm, Sandy, I had a very small leak in the living room and wanted it looked at. I called and left a message on Wednesday and was called back within a couple of hours. I was given an appointment for Saturday which I thought was quite good considering that I'm certain other people had bigger issues. When I mentioned that I could wait since this was such a small leak and was sure it wasn't as big of a priority as other people may have, I was told that ALL issues were important to them and none were important than others. I appreciated that and thought that was very professional. I was called the day before to confirm the appointment which was for 1:00. I received a call from Mike at about 10:30 on Saturday asking if it was possible for him to come around 11:00 if I was home. I also thought that was very professional and that he didn't just show up early. So in terms of communicating, I think they are top notch. Mike checked out the roof and found that a nail had lifted and punched a hole in the shingle which he recommended having replaced, but due to the fact that it was just a small issue, I have since decided to repair it myself. However, I have to add, that he gave me a break on their minimum price and he wrote up an order since I had initially said to do it. On Monday, I called and left a message and also sent an e-mail asking that the order be cancelled and why and received an e-mail response within an hour from Drene. Again, I appreciated that the response was so quick and I could take it off my "to-do" list. I think they are great in terms of responsiveness. My biggest pet peeve is when a company does not respond, which is not the case here. I have had no problems with this company or their work and would certainly call them again if I had an issue. I really cannot comment on their pricing since we didn't really shop around at that time which is the only reason I did not give them an "A" since I don't really know how they would compare. But I'm also not all about price, provided it's reasonalbe, and have learned that sometimes you only get what you pay for. Some of the reviews I have read here, if I were looking for a company now, would have given me pause, but I can say from personal experience, that none of those issues would apply to us, particularly on their attention and responsiveness.
Description of Work: We had two roofs done, one on the garage in Sept 2004 and the house in Oct 2005.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,985
VALERIE ZOE A.
10/2012
5.0
roofing
+ -1 more
Excellent. The salesman I met initially was very nice. About a week later a fellow came out, surveyed the job while I was at work & delivered the roofing material. A day later the team of 2 met me, as they came early morning before I left for work, and outlined the work needed. The job was in a day. I was very pleased. The work was neat, well done. Floor boards were replaced. The metal railing was removed & reinstalled. The porch is sturdy. They even painted a baseboard. The fellow who did the work made phone contact with me before coming out to do the work, and after the work was done. I am truly pleased.
Description of Work: 2nd floor front balcony/porch roofing. Job was a complete re-doing of defective and incomplete work done by another company. Roofing was correctly laid. Porch sealed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
LINDA P.
07/2012
5.0
gutter repair
+ -1 more
They did exactly what I wanted. They did it quickly and I didn't have to tell them to do anything differently.
Description of Work: I used M R Plank Roofing to put new gutters and downspouts on my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
April H.
07/2012
5.0
gutter repair
+ -1 more
The experience was good; they were prompt, quick, clean and neat.
Description of Work: I used M R Plank Roofing to repair my flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
C Jean J.
06/2012
3.0
roofing
+ -1 more
The quote was about 50% more than other quotes I received. They also request half of the payment ahead of time and said that only some of the materials were included.
Description of Work: I contacted M R Plank Roofing to give me a quote for a roof project.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,900
VALERIE ZOE A.
05/2012
5.0
roofing
+ -1 more
The contact person is Daniel Hoey, and they did some awesome roofing work, it was really nice. I had the same work done last year, and the man did a horrible job, I had called him out several times, and it just never got repaired, so this company redid the whole roof area. Two guys came out, and they did the whole job in one day, they cleaned up, and everything was neat. They even repaired some rotten wood on the side of the house and painted it too, but I think their price was a little high.
Description of Work: We used M R Plank Construction to do some roofing work, they are licensed, bonded, and insured. They do roofing, gutters, windows, siding, and installation. They redid the whole roof area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Hollis F.
04/2012
1.0
roofing
+ -1 more
They didn't do anything. They did not present themselves as a quality company. They are a terrible.
Description of Work: I had a roofing problem. They came out and told me that I would need a new roof, but I said I just needed some repairs. They never did do what we had discussed. I had paid them in advance and they never followed through.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$650
David M.
03/2012
5.0
roofing
+ -1 more
They added another layer over my roof. They did a good job. Their prices and work were good. They cleaned up well all by themselves. There were no nails in the driveway. They went around with magnets. They also did a patch where there was a leak and there has not been any water damage since then. They had to replace the plywood in the roof where there was a leak. I have no complaints with them. They did the work a couple of years ago and the roof is just fine till now. They showed up when they said they were going to do it. They were in and out in less than a day. I would recommend them to others as well.
Description of Work: I used M R Plank Roofing Co for roofing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
DARLENE H.
12/2011
3.0
roofing
+ -1 more
M R Plank Roofing Co M R Plank Roofing Co, came out a few times to repair our roof leaks and finally got it right.
Description of Work: M R Plank Roofing Co We used M R Plank Roofing Co, to fix my roof leaks. It was about 4 years ago and cost about $6,000.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$6,000
mike S.
12/2011
1.0
roof snow removal
+ -1 more
While they were chipping ice they punched several holes in my roof. They also buried my heat pump in ice which they chipped off the roof. I had them come back to rectify that and when they did they left the gate in my yard open so my two show dogs got out and were running loose in my neighborhood until I tracked them down. I will not use them again in the future.
Description of Work: I used M R Plank Roofing to take care of snow and ice removal on my roof.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$300
Response from M R Plank Roofing Co
I cannot find any record of this customer in our system. There is more than one company by the name of Plank. We have never been out to this customer and have never done any work for them.
Martin C.
08/2011
5.0
roofing
+ -1 more
Office manager and staff do a good job of communicating and follow up. Chris, who does the maintance work for Plank, did the job. Hard working, pleasant, went beyone the call of duty. Like all roofers, they are swamped with business and cannot do most work when it is wet and raining. Took about ten days from estimate to doing the work. Will have a reroof coming up in about five years and will definitely look to Plank to do the job.
Description of Work: Performed maintenance on roof. Sealed all vents, caps, skylights, roof valley, cut away all of the overhanging tree branches, even picked up all the nails left on the roof by the gutter people.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Insulation,
Windows,
Roof Ice/Snow Removal
FAQ
M R Plank Roofing Co is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
M R Plank Roofing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, M R Plank Roofing Co offers free project estimates.
No, M R Plank Roofing Co does not offer eco-friendly accreditations.
No, M R Plank Roofing Co does not offer a senior discount.
Yes, M R Plank Roofing Co offers emergency services.
Yes, M R Plank Roofing Co offers warranties.
M R Plank Roofing Co offers the following services: Roofing, gutters, siding, insulation & windows.
Commercial building & residential interior repairs.