When I called back, I was told that my message to get an appointment set up was passed along. Four days passed, then a few more days, then three weeks passed and I never heard back. I called every few days for a couple of weeks. I left several messages with various people and never heard back at all. As time passed, the scope of the project grew smaller, so I don't know if they weren't interested any longer since it was a small job, or what exactly what was going on.
Description of Work: I called Faison and explained my problem; I thought I needed my sink replaced and the drain snaked. He gave me an estimate over the phone and told him I'd get back with them when I was ready to move forward.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Emogene Y.
04/2012
5.0
plumbing
+ -1 more
I am impressed with their timeliness, professionalism and quality of work. They are very dependable and their prices are reasonable. I give them all A's and will use them again in the future.
Description of Work: I used Faison Plumbing to repair two of my toilets as well as change some shower heads. They also opened up some drains in my basement.
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Service Categories
Plumbing
FAQ
Faison Plumbing is currently rated 4.3 overall out of 5.
No, Faison Plumbing does not offer free project estimates.
No, Faison Plumbing does not offer eco-friendly accreditations.
No, Faison Plumbing does not offer a senior discount.
No, Faison Plumbing does not offer emergency services.