Plumbing Professors

My bathroom sink was draining terribly slow so I called Plumbing Professors. They came out, i figured it would be a quick snake job and on their way. Unfortunately it was a little more clogged than I thought and it wasn't that simple. They got another contraption out to unclog it, which worked so that was good. A little over an hour and a half and about $400 later my sink drains fine and Im a satisfied customer.

My experience with them was not great. I didn't think that the plumber that came was incredibly knowledgeable about what he was doing. He told me that certain things were not possible to do. He spent two hours snaking a drain that actually wasn't a drain to our house. He had us pay for that. When he did end up snaking the proper drain, he found out that that wasn't the solution to the problem that we had. He came over three times to deal with the same issue and it ended up costing us nearly $1000. We had another plumber come in and he checked the problem. He charged us only $200. So it was quite expensive for not a lot of service. I got a one- year warranty for snaking the drain and about a month later the same condition happened. I thought that I would call these people over for free. But they said that the particular fixing of the problem was different than the way that they fixed it before and hence it wasn't covered under the warranty. So they ended up charging me $286. I wouldn't have called them at all if it wasn't for the fact that I thought that what I had was under warranty. They were supposed to call before they came over but they never called. So I was not home on time and the other time I wasn't expecting them. They broke two drain caps and were supposed to replace them. Till this date, they still haven't replaced them. The guy said that he would be back the next day with them and that was a month and a half ago. He was also supposed to give some enzymes for our drain the next day and we haven't got that yet. Their follow-up was terrible.

They were absolutely fabulous. I would definitely hire them again. They were polite, did a good job, and didn't overcharge me. They came out within an hour.