Home Solutions of Maumee Valley INC

It took roughly 3 days. Everything went as planned. Good crew. Cleaned up well. I would recommend to a friend for bathroom remodel. We did our own painting of the bathroom walls to save on cost. They installed two grab bars that I had pre-purchased. I also installed the shower rods myself.

Excellent job, The contractor cleaned up every evening. Final project is fabulous!

My project was completed in a very professional manner with utmost care and courtesy.

It took six days with 3 different workers coming to the house, each not knowing what needed to be done when they got there. Work was shoddy and rushed at best.

I never got a call back after I send them a request. I sent two and never heard anything back.

We ordered Kraftmaid cabinets from Lowe's and sought out multiple bids from contractors to install them. We chose Home Solutions because they said they could start the soonest, and it would take 10-12 days. We are now a month behind schedule because they started a week later than they said they would, and claimed that they didn't have all of the information for the install, so they charged us for extra work, and took their sweet time getting it done. I've been told multiple times that an electrician would be here, only to have them no-show, and not even receive a phone call to let me know plans have changed. I had to push back our countertop and floor installations multiple times because they are so far behind schedule. The entire old ceiling had to be taken out for canned lighting, and the team put in a brand new ceiling (although you couldn't tell because of all the blemishes). I had to call and complain that the ceiling was not in fact done, and that took them over two weeks to fix. The seems were showing horribly, and there were tons of nail pops in it as well. The guy they sent to fix it couldn't believe it was a new ceiling because it looked so bad. The team that did it didn't sand the ceiling before it was primed, so it looked like crap! I wanted the ceiling painted before the cabinets were installed, but since they never sent anyone out to fix the ceiling, now I'm stuck painting it myself (I had a painting crew, but they couldn't keep getting pushed back), and I have to paint around all of my cabinets. After inspecting all of the cabinets, the installer dinged and chipped multiple cabinets, (our cabinets cost almost $25,000 and most of them are blemished now). I'm 6 months pregnant, and wanted my kitchen done as quickly as possible. I deeply regret hiring Home Solutions of Maumee! It's been over a month without a kitchen, and they keep on adding extra charges. So the bid that appeared to be the best on timing and price, was all a facade to get our business. They are so unorganized! We have multiple jobs that need to be done to our new house, and they could have made a lot of business off of us, but there is no way I'd ever hire them again!

Looks great. Highly functional. Professional, high-quality work. It was a pleasure all around to work with this team.

Everything went well, estimate was reasonable and on target. Workers came when they said they would and gave a full days work each day. Start & finish date were very close to those stated. Owner and workers were very pleasant and checked with us at each phase of the project.

They did a good job. There were, like, four or five different guys that would come and some came at a little bit later times. They were very professional.

Both doors were prepared and painted in my garage and then installed. This is the third job I have used Home Solutions for and I would not hesitate to call HS again when I have work to be done by home improvement specialist. The work completed is excellent.

It went very well all the way up to and through the plastering. We were very, very pleased with Troy, the main carpenter and Cody his partner. Both were very neat with everything they did, covered our carpeting with canvas drop cloths and cleaned up all things prior to leaving each day. Sometimes we were not even aware that they were going up and down the stairs. Troy and Cody were very respectful of our privacy and our home, They were always careful not to damage anything while they carried large items up to the room. The young man, Ryan, who did our plaster work and knock down finish did an excellent job with this too. We ran into an issue when Troy and Cody were pulled from our site to fix a problem at another site. We were also very pleased with the man who was sent to do the painting of the room. Another person was sent to do the trim work and door frames and finish the work. We were not happy with some of the things he was doing and called to express our feelings and why we were not happy. We did not feel he was ready to work on his own as a finisher, even though he was willing to listen to our suggestions, his skill just wasn't where we wanted it for our room. This young man was then pulled from the job and the following week Troy returned to finish. We are very pleased with the outcome of the bedroom and would use Home Solutions again.

The first guy they had come out had made it worse than it was to start with. He did a very sloppy job. They did end up correcting it but it was after much trouble.

I talked to Mike to set up the consultation. He said he was sending Charles out on Friday for the estimate. Thursday they called to confirm the appointment. Charles came exactly at the appointed time. He was pleasant and willing to add the broken fence post replacement in the back yard to the job. We discussed my needs and he made suggestions. He was friendly and very professional. When we agreed, he left to get materials exact pricing and said he would call within an hour. At exactly one hour he called with detailed pricing for materials and labor. He said he was available to do the work the same day. I said that would be wonderful. He came back and asked if it was OK to keep the garage door up and he would work in the driveway and keep the saw dust out of the garage. He had gotten a very pretty railing and even bought special paint with slip proof elements in it. I didn't know that was even available. When that was complete, he went to replace the split rail that was broken. He did not like the post color match so he went and bought one that matched the color better. You would never know it was not the original fence post. I couldn't be happier with Charles or the work he did. The steps and railing are perfect and make the garage look "complete". Not to mention they make my recovery period much safer getting in and out of the house. There was not a speck of dust or dirt anywhere. He does beautiful work an is the easiest person to work with. I immediately Emailed a friend who is looking for a remodeling company and told her the company name and number. We both have horror stories about supposed professionals that turn out to be a disaster. When I get my medical bills paid off, I definitely will use this company to do more home updates. I would recommend them to anyone. My experience was so much better than I ever hoped for.

We were absolutely happy. The subcontractor showed up every day on time and worked very hard. The chimney damage was much worse than originally thought; however, they showed us the problems, explained the options and did an outstanding job. We believe they charged a fair price. I would not hesitate to recommend them.

The exterior workmanship and the team that did the work was great. The company fell down in scheduling, communication and follow up . I was in the dark when they would come and when asked it was always an excuse like " the truck broke down, we had to get materials, we had a job run over etc" I never had any idea if or when they would show up. On the interior repair of some window trim and drywall was needed as the exterior work caused some damage on the interior, but was so bad that I had to redo it myself. The 2 day job took a week because of the workers getting to the site late and without the correct materials even though they made a special advance trip to measure for the materials, and still went out each day to get them. Two outstanding items that were of concern. The first was that they wanted to subsitute painted wood for the quoted laminate for my cabinet shelf, telling me it is better, (which i know better since I am an Architect). This would have been cheaper for them but did not match the existing cabinet and was not what was in the quote. Getting the correct material delayed the project by 3 days. The second item of concern is that I authorized additional work for $450 and when the bill came it was more. I called the office twice and was told the Owner would call to discuss the additional amount but he never did. After a few days I sent a check for the agreed to amount.

They were friendly and polite. They did a good job at a fair price and we were very satisfied. They were able to send someone who was fit for the job. They had someone come out the very next day for the estimate and they got the job done within the next week.

Reasonable price and completed the job at the same time they gave an estimate.

They were willing to do work that other companies weren’t. They did quality work.

First, they did remove the tub but replaced it with another tub and not a walk-in shower per the contract. The owner acted surprised that a tub was installed instead of the shower and blamed it on the warehouse. He did not inspect the work of his employees until I called to inform him of the error. The house was left in a mess and I had to request they clean-up. My husband had to finish installing the drywall panel behind the faucet... We will not use this company to complete the work on our bathroom.

we had a major remodel job in our small bathroom we expanded into the closet to add more room to the bathroom we put a new walk in shower, toilet, vanity, light fixtures,medicine cabinet , floor ,new drywall , painted as well as closets made . They bascially redid everything the plumbing all redone the vent had to be moved in the wall as our toilet moved to opposite side of the room to make bathroom more workable for what we wanted . Mike was very easy to work with and helped us get the bathroom we wanted in the space we had to work with. Also we had a closet moved and remade on the bedroom side of the bathroom came out very well. Brian was our guy he did all the remodeling he was great to work with and did very good work . we love our new bathroom had a pocket door installed and the door frame widened he did a custom job to make it work the door and frame.The plumbing all redone works well. Dave was the plumber. The thing that most impressed me was the honesty of all the staff including the office staff Suzanne and Barbara everyone was so very nice ready and willing to take care of any concerns we had.I knew when I met Mike he was honest and would make sure the job was done right and if we had concerns he would take care of them and he did.The other thing I appreciated was being told if a unexpected issue came up for example when the wall was torn off there was no insulation rotted wood under a window i was shown the problem told the price to fix it and then it was my decision as to what to do. it was fixed. We would have them back again and would recommend home solutions to others.

They painted my oak cabinets. I did not know this at the time, but oak cabinets are not supposed to be painted. I feel like they should have known this since they are the experts. The owner Mike Phillips came out and agreed there was a problem. He also sent a painter who concurred there was a problem. He suggested they could be dug out and repainted. I refused this because I did not want another cobbled up job. He painter concurred. I was told they contacted an insurance company to come out and see the cabinets and after about a month, an insurance agent came and took pictures. He advised his client was now in the service and on deployment and it would be four weeks before he could talk with him. After seven weeks of waiting I called Mike Phillips the owner and told him he would need to settle with the insurance company and pay me himself. He offered me $600 which I told him was not adequate but to send it and I would do what I needed to do. I did call the insurance to let them know what he paid me so they would not pay him more. They informed me that their client did not do any painting in my house and they would not be paying anything on this claim. Seems Mike Phillips suggested to the insurance that $1000 would be a fair settlement. I estimate it cost me $2000 to have this job done by Home Solutions and it has cost me over $3000 to have the doors replaced. I do not feel I have been given a fair settlement. The owner of this company is very dishonest and I would not recommend to his company to anyone. I believe there are employees who understand what went on but of course would not step forward for fear of losing their jobs. I have also reported this company to the Better Business Bureau in our area and to a local TV station that does investigations.

It went really well. The business was really responsive, even got us into their busy schedule by having one of their guys come over at 8:00pm. They started the repair the next week, with the same guy, and he fit us in by again, coming later in the evening to get the job done.

Excellent job. We are impressed with the results!!! A year later, we cannot believe how happy we are with our basement!!!

He really didn't want to quote on the work we wanted done. Instead he made his own proposal which wasn't bad but his quote wouldn't have given us what we wanted.

The owner was very courteous and spoke to us about our options and what we wanted our end project to look like. The men that built the roof had wonderful ideas and we have a one of a kind roof over our deck. They were pleasant and professional and cleaned up after themselves. We appreciate the fine work they preformed in a timely manner and if and when we need more work done they will be the ones we call.