Zoom Drain Cincinnati

Super quick on time and efficient. Didn’t price gouge either

Alex and another technician arrived on time, put on their shoe covers and immediately went to work. The problem was diagnosed as a dry trap in our drain pipe which had caused the loud sound that we had been hearing from the last two weeks. They explained why it had happened and what we needed to do to prevent it. They were very professional and polite. I will definitely use their services if I have a need in the future.

Very professional. A little expensive but repairs like this usually are. Everyone I corresponded with was very kind and I definitely recommend them.

Great service

Were very helpful with answering questions and did a good job and were very flexible in meeting my time needs. Very good customer service from office personnel to installers.

Quick and professional. Highly recommend this group.

And out right away and efficiently took care of problem. Guys were great.

Working with scheduling was amazing. They were so flexible and great with communication. It took longer to figure out my job because of the house layout but because of their flat fee service I was not stressed that it would cost me more. I appreciated their professionalism and trouble shooting and that they kept me well informed as they worked through the problem

He overcharged me for a service that is not worth $500, used pressurize air to clean the drain and he said it was clean but it was not.

They were prompt and fixed the problem. I would hire them again.

Fast and friendly!

Friendly, timely.

Very good professional

I was promptly greeted by a 3-man crew (2 staff and an apprentice). They spent a significant amount of time diagnosing my issue at no cost (running a camera, tracing it, and digging out the end of my drain pipe). Then they ran an auger to clear the line and once again used the camera to ensure it was clear. They even cleaned up and hauled away the clogged material. They did great work and their customer service was top notch!

Pleasant and professional

friendly

Alex was very kind and efficient and helped us quickly with our problem! We had no idea what was causing our issue for months and he knew exactly what to do! Thank you so much for your help!

Our main stack backed up and we needed help as soon as possible; we couldnâ t even wash our hands without running the risk of more water ending up on our 1st floor. From the time I found Zoom Drain on Angi till the time Alex arrived was probably less than 90 minutes. He did a terrific job and was such a polite and respectful young man, my wife insisted on giving him some money to buy a decent dinner on his way back to Wilmington. I would highly recommend Zoom Drain over their biggest competitor which I called first. I was not happy with their pricing or their sales tactics, which is why I looked for a second opinion and found Zoom Drain. I am VERY happy with my decision!

I foun this company through Angi (formerly Angiâ s List). They arrived within 45 minutes after first the contact. Both, Brad and Alex were extremely friendly and courteous. They worked well together as a team. We were quoted a ridiculous amount in the thousands by another company. Zoom came in and got to work. The issue with the backed up shower drain was resolved within an hour or so. I like that they started working the issue and not make an assessment just by looking and saying what they think is causing the problem, then quote an insane amount to fix it. I canâ t praise them enough for coming and taking care of the drainage problem. The worked hard to clear the blockage. Thanks again, Brad and Alex!

Great fast service

They were awesome !!! My parents had a major backup in the bathroom and laundry room, water everywhere. This happened Sunday on Memorial Day weekend. The Zoom team showed up on time, just like they said they would!!! Very kind courteous and very professional and knowledgeable- my Heroes!!

Respectful & knowledgeable. Reasonable price for the work they did. I’d recommend them to others.

They were very respectful and responsible. There prices were good and they knew what to do and listened to what the problem was before doing anything. I will now be a customer for life and will refer them to my family and friends.