THE RELIABLE HANDYMAN

Daryl did a wonderful job finding the leak and fixing the master shower seat that was not installed properly by the builders. We highly recommend him and would most certainly use him again!

Took a month for him to come out and look at the jobs I wanted done (ok he was booked), then he came out told me he would have a quote in 3 days. After about 5 days I emailed him, and few days later he responded and said he lost the list would I send it again. Then about 1 week later I emailed him again, and after several emails, he said he would have it to me by the next day, that was 9/10/18, and I still haven't received a quote. I emailed him on 9/14/8 and said I still haven't received, and if he wasn't interested in doing the jobs to let me know. Never heard anything from him. It's now been over a month since he came out.

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Would use them again. Work looked great.

I am planning on having him out in June to work on my deck. He was excellent, pleasant and thorough. He really went out of his way to help me.

So much for "Reliable" Handyman. If he was not interested in completing these smaller projects for us, it would have been reasonable for him to just say "I can't do these" or "I don't want to". That would have been appreciated as opposed to simply ignoring my correspondences.

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He was friendly, pleasant to talk to, and seemed to have many good ideas. He was forthcoming in letting us know that he was scheduled with projects until August but would work on getting us an estimate. We first met him on May 14, 2013. Again he was forthcoming in letting us know it would be several days before he would have the information which he said he would send by e-mail. Several days later we did get an e-mail informing us that he was working on updating some pricing and would get back with us. The date of this e-mail was May 17. On May 30 we got another e-mail saying he had gotten behind and been off work due to being sick. He explained that he had recently returned to work and that we would hear from him. We sent him an e-mail on June 13 and have not heard from him since. Not only will I not recommend him I will be specific in sharing this information when asked for referrals. We were particularly disappointed due to his initial friendly presentation and his evident knowledge and apparent skills for the work we were wanting to have done.

See above..

Very well. Daryl was able to complete the job on a Saturday around our schedule. Price was very reasonable for the time he spent. He also made an additional trip to the hardware store when he saw that our subfloor was plywood and not OSB. We were impressed that he took notice of this and interrupted his work schedule to make a special trip back to the store to accomodate our request.

Described above

I called and spoke with a very nice gentleman. We agreed on a date that he would come and he was there on time. I told him what I wanted, we discussed it. I asked for a ball park figure, which he gave me. He said he would work up the estimate and e-mail me what it was. He wrote down my e-mail address (he already had my phone #) and double checked it. I never heard anything else from him!

We love these guys. The front porch was a big project. They met with us in the winter to determine the design, giving us specific examples of different houses with designs they thought we might like. They listened closely as we explained our needs and ideas and brought back a design we loved. Construction started in the spring. It went very quickly except for the inspections... which took a little longer than expected but not too bad. The trouble came when the roofing material supplier didn't come through with the materials. We had to wait a couple of months before the roofing materials came in. As a result the project wasn't finished until fall. Once the materials came in they moved very quickly to get the porch finished. We used these guys to pull out and rebuild a poorly made fence, which they did beautifully. Another time they built a back patio and an arbor for us. Each time the work was masterful and beautifully done. Because of this... the delays on the porch project were not as impactful as they might have been.

He responded promptly to my request for a proposal, provided a written proposal with a 5-year service warranty, and performed the work promptly after I accepted the proposal. He was able to repair the spigot instead of having to replace it. He was friendly and professional.

Let me preface my review by mentioning this: In the time that I was working with Daryl, he had two deaths in the family including his father. I know that must be very difficult so I'm hesitant to be as harsh about what happened as I would otherwise. I called Daryl way back in May looking for a handyman to get our laundry room ready prior to moving in. The drywall had been torn out previously to fix a water leak and the old dryer vent was a fire waiting to happen. His voicemail was full which I found to be rather odd but he did call back fairly quickly. He said he would show up in a few days but he didn't show at the scheduled time. I called and he apologized and came over late that day. He was friendly and professional and I thought the price estimate of $350-400 was good. I made it clear that we needed the drywall finished prior to moving in because it would be very difficult to have to move around the washer and dryer in the cramped space. Moving day rolls around and he was supposed to show up in the morning but didn't. I was getting pretty nervous and called him and he says he'll be by late that day. Not going to work with the movers coming at noon. I told him as such and he did come over within an hour. The dryer vent install was good, and the trim piece worked well. However, I was disappointed with the way the drywall turned out. He did get it in but very roughly finished, the wall is not smooth at all. I didn't realize I needed to specify that things should be smooth but maybe I do. Even working at it myself after the fact I still wasn't able to smooth it out using joint compound. Finally, I received a bill for over $500. I'm OK with about a 10% variation in final costs, but this was a straightforward job with no real surprises. I expressed my dissatisfaction with it and he offered $450 which I accepted, although it's still a bit out of bounds from the estimate. As I said in the beginning, I'm not sure if there were mitigating circumstances here, but unfortunately it wasn't a very good experience overall.

Excellent! He was proficient in his work, polite and professional. Showed up on time and got to work!

They are always on time and their prices are reasonable. The workers are very courteous and they clean up well. We will use them again.

It was fabulous.

Daryl was polite and easy to work with. It was a nice plus that he was willing to pick up the dryer vent and paint it before installing. He showed up when he said he would and even worked after dark to finish the job.

Very well. Earlier this year The W----'s Handy--- replaced my front door. The owner sent a "boy" to do a "man's" job and they messed up my storm door and did a poor job on my living room door. I had cold air coming in around the door and molding. They even lied to the BBB. My invoice from The Reliable Handyman reads: The reason the door was so inefficient is because there wasn't any insulation in-between the door frame and the wall studs. This should have been done when the door was installed but wasn't. I am very well pleased with The Reliable Handyman and will recommend them to others.

We were very pleased with his work and I would recommend him, and have recommended him. Very fair price for good work. We had to reschedule a few times due to his son's baseball schedule, but it wasn't anything pressing, so I didn't mind. Once he did come out the work was completed that evening.

They did the work when I was not at home. They came on the time they said they would come. I am pleased with their work. They did some other work as well and it was good. I talked to them in person when they were working at my neighbor's place. I was having trouble with the sliding door in the kitchen when I first spoke to them. They came over and they fixed it. They did not charge anything for it but just told me to call them back if I need something the next time. They were smart as the chip on the sliding door was not a big problem and just took about 2 seconds to fix it with their tools.The price was reasonable.

Excellent.