Greentree Inc

Be cautious about hiring Steve and Angie unless you have time and energy to watch over every detail of the work. Their attention to detail and follow up is lacking. Initial contact and design was great, and we LOVE the look we ended up with. The crew who came to do the work, worked hard. BUT - Not all the existing plant material was removed and came up in the spring and I had to dig it up; The area was not leveled well; The stepping stones were not installed level and now I am going to have to fix it. I did start contacting them weeks after the job, and now 7 months after the completion a crew returned, but left not completing the job. I cannot recommend Greentree Specialists - though again i like the owners, and the look we ended up with is lovely. For the money, I expected a more detail and finished product.

Greentree came out yesterday and trimmed 9 trees and completely weeded our entire property. We have large evergreens on either side of our yard and there is a ton of vegetation underneath. I had no idea what was a legitimate plant and what was a weed. We also have a stone patio that was completely overgrown with weeds as well as the other beds around our house. When they were finished, our trees looked great, and I had no idea that there were actually NO plants under those evergreens!! It was all weeds under there. This was actually the 3rd year that we have used Greentree and they have been fantastic every time. The teams that they send out are really good at what they do. They walked the property with me a couple of times so that I could check on the status of the work. When they were finished, they had me walk the property to see if there was anything that needed to be fixed or done more to my liking. I trust Steve and his family to take care of my trees and property and will continue to call them year after year.

it went very well!!! We had some errands to run and lunch to have and by the time we returned the job was all complete and no debris left. We were thrilled with the job done in the timeframe completed. Also, when considering this task, Steve was here in a timely manner to provide an estimate as he said he would. I will use them again!!!

Very well. Prompt, efficient and great crew.

Greentree did an excellent job. We are very pleased with the end result!

Excellent! Angela surveyed job and provided price quote within 24 hours. Called to schedule work and was setup for very next day. Tyler and three crew members arrived 10 minutes early, cut tree down and removed all debris in about 15 minutes. Angela arrived with stump grinder. Entire job completed in exactly one hour. Cleanup was done quickly and meticulously. Angela and all crew members were friendly and professional. Angela was great at explaining everything they were doing from start to finish. We highly recommend GreenTree Inc. Specialists and will call them in the future.

Horribly. They removed 4-5 healthy limbs from the tree that created the privacy from neighbors and shade from western evening sun over a patio area in my back yard that I have cultivated and developed over 16 years as a sanctuary for quiet, reading and entertaining. The site looks naked now. There is no privacy from my neighbors or protection from the sun and will have to be completely re-landscaped. The only way to create privacy now will be with hard-scape- which I don't like. At the time of the estimate I specifically told Steve "Whatever you do, do not cut away these branches" as I touched the leaves that created our enclave. I spent time explaining to him the history I have with the area of the yard, that I bought the house in large part, because of this unique confluence of trees that created a private, natural sanctuary, I spent time showing him specifically the effect those branches and leaves created from the patio as well as the effect from the house. He verbalized that he understood and would not cut them away. I came home yesterday to find the limbs, not just the branches trimmed, but the entire limbs cut from the trunk! When I messaged Angie and Steve about this, they gave the excuse that their work truck was being towed, so they sent an employee, obviously unsupervised, who destroyed my tree and the joy and pleasure we derive from that one little sanctuary in my home. Simply put, do not trust this company with your property. They clearly have no business in this business as they and their employees do not respect clients wishes, investment or sentimental attachment to their home. In the past, I have used Davey or Wright and always have had good outcomes. For deadwood trimming, I've used other companies and never had issues- in fact usually, they leave a little more than I would like. We decided to give Steve and Angie an opportunity as we are committed to supporting small, local businesses. Unfortunately, we now will bear the loss of our family's most favorite place, where kids nap, host marshmallow roasts and we have wine and fireside chats and where I personally have my escape from everyday life. No amount of money can replace what this company has taken from us.

Very well! I was very impressed with the trimming and the clean up that they did. Steve climbed in the trees and trimmed them himself, which really impressed me. I will definitely have them come again.

I felt like my mom was taken advantage of and it hurt my mom because she was not trying to make trouble for anyone but I think someone should know.

I chose them because my neighbor vetted them out to do their work and they had good internet reviews. I asked for 2 Kwanzaan cherry trees in place of my old trees. They said no problem, and ultimately found 2 that would cost me $150 a piece. As a busy person, I accepted that price and gave the ok. Later I receive a call that they only found trees with bulbs now, so they would cost me $250. This seemed outrageous, and the 2nd major nursery I called said they had 5 for $60 a tree. So I called the co-owner Angie back, and she indicated that she was already in Dublin and would pick these up for me (2 miles from my house at most). I thought what great service that was and left it at that. I paid my bill by phone the night of service as I was at a meeting. When I got home, the service looked excellent. However, I found out later that they cut my lines for my invisible fence a month ago while working at my neighbor's house. They refused to pay the $81 bill for that damage. They said they are not responsible for cutting underground lines - yet it wasn't service for me AND they cut someone else's line that day! She caught it and made them repair on site - proving they ARE responsible. I even sent them a photo of how the damage was in my yard - that is where Angie stopped communicating with me. And then I reviewed the bill they left me - they UPCHARGED the trees by $20 more each and they charged a $100 DELIVERY FEE for those trees without telling me they would do that. I could've picked them up myself!!! Do not trust these people!!

They did an excellent job. This is the third time I've had Greentree do work at our house. Called for an estimate on Oct. 7. Estimate was done that afternoon, and scheduled for Oct. 9. Crew arrived on time and performed the work, including hedge removal, stumping, backfilling and cleanup efficiently and professionally. Great job. Will use them again in the Spring.

Great experience from start to finish. This is the second time we've had Greentree trim our trees, and they are great to work with. Steve responded promptly to our request for an estimate. Work was scheduled promptly. Crew arrived on time. They are very professional, friendly, experienced and heads-down workers. They asked us to check on progress periodically, to make sure that they were in sync with what we wanted. Great looking job front and back! Cleaned up beautifully. Highly recommend Greentree.

They came when the said they would, did a good and were nice to work with. I would hire them again.

They do a very nice job and maintain my yard very well.

Greentree was very responsive to our call and got the job done in a short period of time. They used triple processed mulch, and made certain to edge the garden beds with shovels so as not to damage the sprinkler system. All in all, a very good job but with significant 2 exceptions. One of the workers cut back our 4 hydrangeas nearly to the ground! A landscaping company should know how to attend to these unique flowers - it will be years before they grow back to their former height and start to blossom. Second, we were promised an azalea and quot;tomorrowand quot; to compensate us for the hydrangeas which never showed up.

They were on time and cleaned up after themselves. We were very happy with them and would use them again.

I think their service was fine. It's snow removal, so it's a little bit unpredictable and you can't control it and you're kind of at their mercy. If they decide to go out and plow whether you thought it was needed or not you really don't have much say so in it. They did a fair job and it was a fair experience, but I've actually moved on and I'm handling it a different way.

I had two dead small evergreen trees in my backyard. Everything, from the quote to the confirmation of work, was completed over the phone. I didn't even have to be there when the work was performed. They left the area clean and ground the stumps as requested. It was great to be able to handle everything over the phone and come home to the work performed as requested.

I was very, very disappointed with Greentree. I called the number from Angie's list and spoke to someone who was very polite and professional. I was very optimistic that I found the right people for the job. They said they would come out and quote the job by the end of the week, and put the quote in my mailbox. This quote was never provided. The following weekend I got a call from Brian Stoops, who said he'd be out that day to quote it and wanted to know if I had the money to do the work immediately. I indicated yes, but he never showed up or called back. Once again about a week later this happened. Second time, never showed. Never called. A few days later he said he was coming to my area today and wanted to know if I could pay for the work today. I told him I wasn't sure if I could afford it now (because I was disinterested by this point) but if he could stop by and quote it that would be great. He actually showed! When he got here, he quoted 650-700. I thanked him for stopping by, and let him know I would contact him as soon as I could pay for the work. He basically indicated he would do the work for whatever I could afford. We agreed on 250. Knowing at this price, I didn't expect an amazing job, so I didn't make a big deal out of the bad cuts. Besides, I am able to clean them up. I was just happy that nothing hit my home or got damaged. When he was ready to do the last cut, he said and quot;he was too tiredand quot; and apparently his friend wasn't able to finish the job. He said he'd come back later in the week. Knowing I didn't pay a lot, I was ok with this and figured I could make arrangements for the last cut. He called two days later and said he would do the last cut, but it would be another $50. I agreed to this but was at work. I told him my wife could pay with a check, if he would accept it. He showed up to talk to my wife and insisted to receive the payment up front. He made her feel so uncomfortable that she turned over the check to get him to leave. He said he would be back, and never showed or called. Wouldn't answer the phone. We stopped the check immediately. Update in regards to company response: I was told by Greentree that Brian was once an employee but was terminated. This response does not acknowledge that. When I called Greentree about what happened they offered no assistance with my unfinished tree. I would hope that Greentree would contact customers in the future if they have reason to think customer's information was compromised. It caused a lot of stress for my family and I....

Showed up a little late, but they were very professional. Their price I thought was high.

Greentree came at the time they committed to. They walked me through the progress of the job at hand. They kept me informed throughout the process. They cleaned up all the debris from the front and back yards. They were very professional. They did an excellent job.

The first day went smoothly; they started on time and as expected, completed approximately half of the work requested. At the tail end of the day, I was told they'd be back out on Monday. I was a little confused; we had agreed that the work would be completed on Saturday. Despite my reservations, they insisted they would be mindful of the school and playground adjacent to my property. I reluctantly agreed, but it did seem to be a bait and switch scenario. On Monday, after inspecting their work, I noticed a number of things: 1 stump was left in the center of the yard (apparently metal or rock in the stump?) Only 3 of the stumps of old hedges in the front of the house were ground down Only approximately 1 of 4 logs were cut even CLOSE to the desired length; most are 22-40 inches or LONGER! Only 4-5 of the (1-3and quot; diameter) stumps were ground down in the back yard The tree in the back yard needing to be cleaned/cleared was not touched I *HAD* a very pretty bush in the center of the yard; it was completely destroyed and to add insult to injury, the logs were not even moved off of it! I called them and they came back out for a third day, during which they trimmed the tree in the backyard; leaving a handful of larger dead/dying branches. I have since had to spend another $400 for different company to come out and remove the stump from the center of my yard; they did not appear to have any problems nor did the and quot;metal or rockand quot; appear to have existed. Hindsight being 20/20, I should have sent this door to door charlatan away and stuck with the original company I contacted.

Greentree has done a really good job for us. They've gone above and beyond, which I think is really kind. The crew always cleans up well, and our trees are in excellent condition. Also, they are very punctual and responsive.

They were OK. I wasn't blown away by them but they did what I asked them to do. The price seemed like a lot, but it was comparable to others. I would use them again for mulching.

They did the work in question. I'm not very much contented with them; but I'm not really upset with them either. I might use them in the future; but I might check in Angie's list for other options.