Eco Plumbers, Electricians, and HVAC Technicians

Appreciated that they could come the next day. Ended up being a larger issue than we called for, but the repairman was able to spend the extra time and had all the needed parts, so we were glad to get it all addressed.

Very timely, called on Saturday and someone was able to come out same day but we chose to have them come on Monday. Aaron provided xtremely professional service. Snaked drain all the way to the curb. Price was $200 and that was with Angie's List credit of $35.

Outstanding customer service from everyone I had contact with.

They did the job, but were outrageously expensive. It took him 2 min and the charge was $150. I then asked him to look at my daughter's tub--which was draining slow--- and he tried to charge me $238. I went to the hardware store and bought a plastic snake for $2.00 and did it myself. It took 2 min. They are a rip off

I arranged to have Eco Plumbers come out to my house to clear a clogged kitchen sink drain on a Saturday. I was willing to pay the extra emergency service fee. I was put on their standby list on Saturday and told that it was quite likely that they would get to me that day. When they ran out of time on Saturday, they put me on the schedule for Sunday. Since I had not heard from them by 3:30pm on Sunday, I called to get a status check. They told me that I was next on the list for the service technician to take care of. I called again at about 5:15pm when I still had not heard anything further from them. The dispatcher started making poor excuses and then said that I was still on the list for Sunday evening, this time however it was after another service call. I was quite irritated. The dispatcher all but hung up on me for calling him out on the lie. Then a bit later, the technician called me directly to tell me that the job he was on was going to take quite a bit longer and that he could not accomplish any additional service calls in the evening. I asked him to have the dispatcher call me back to arrange another service time. They did not call again so I called twice more. Despite the outgoing message stating that I was "guaranteed a call back within 15 minutes," I did not get a call back at all after leaving a message. I called again and left a message again with no response. For two days, I was led to believe that I was going to have my clog removed. I stopped calling other plumbers because of the Eco Plumbers promises to me. Now I am stuck having to start the whole process over again and I lost two days. It was a very frustrating interaction.

Price was terribly high between $500 and $980. Amanda’s plumbing completed job for $185.

It went very well. It was diagnosed well. I thought the problem was under the kitchen sink, but he correctly diagnosed it as a problem with the drain pipe to the basement. The service man was very personable and very professional. I recommend ECO and would use them again.

Nick did a great job with the installation of a new tankless water heater!

It didn't go. The Eco-Plumbers were offering a $49 "deal" to inspect our sump pump for a possible maintenance issue and I called Friday afternoon to book an appointment for the following Monday. I should have known better the instant the guy on the phone said he couldn't provide an exact time for the technician to show up, but they would call and give 30 minutes notice before they got there. Monday rolls around and at 8:00 am my wife is up and waits for the call. And waits. And waits some more. Finally, at 4:00 pm she calls The Eco-Plumbers to learn their crews are "running behind" but will call as soon as they are available. Then to add the whipped cream to this manure pie, the dispatcher said because when they DID finally decide to show up, it would likely "fall outside of the normal service window" and they would NOT honor the $49 deal. Got that? They don't show up at anything remotely resembling a reasonable time and when they do the coupon (which is why they were chosen in the first place) will NOT be honored. Wow. Bait-and-switch much? My wife rescheduled the appointment to the following Thursday instead, but I today I called and cancelled the appointment after informing the person on the other line I thought what they tried to pull was a shabby and unprofessional way to conduct business. If the Eco-Plumbers doesn't have enough staff to handle the work thrown their way, that is not my problem. MY PROBLEM begins when a supposed Angie's List "Super Service" award winner conducts their business in such a lax, unsuitable and incompetent manner. Long story short, I would NEVER do business with The Rip-Off Plumbers again and since Angie's List is no longer the only game in town any longer for recommendations for so-called "pros," I have serious reservations their tacit endorsement of this sort of amateur night garbage does their reputations any good either.

Very responsive and professional staff. Adam came out and gave me an estimate the day after I called. He understood what I wanted and wrote up an estimate while at my house. I asked for the installation to be two days later, but they called to see if I wanted the installation a day earlier which we did. Gene, the installer was very professional and explained what he was going to do and got to work. A few hours later I was able to take a shower without the hot water running out! I would recommend Eco Plumbers to all!

Went very well. Didn't take long at all

Eco plumbers was incredibly responsive and sent one of their plumbers out within 1 hour of my call. The plumber was very professional and took care to clean up after himself in the worksite. The root of my C rating is that a relatively simple task (replacing a gasket on the bathtub overflow) turned into an expensive repair after the plumber broke a pipe trying to install the gasket. While i understand that pipes can corrode and break under stress(like installing this gasket) I was a bit shocked that the task which ended up taking the plumber about an hour of work in my home turned into $600 dollars ($100 for parts) repair. Would recommend if you're absolutely desperate, but Would seek other options based on price.

Same day service as phone call. Did not have to meet plumber (lock box on door), plumber let himself in and repaired the leaks and called me before, during, and after the job. Very professional and prompt. Ask for Brandon.

I was extremely pleased with Brandyn from the EcoPlumbers. My husband had been working to install a new vanity in our powder room, and he couldn't stop a leak. Brandyn fixed and explained everything very clearly. While I hated to have to hire a plumber, the quick resolution was worth the cost.

It didn't which is the problem. After finding them on here I called to set up an appointment. When I told them I work until 5:00 I was told they close at 5:00 and would be overtime. I suggested Saturday but that was also overtime. Since I was only asking for a free estimate I understood and agreed to leave work early to make the appointment on Friday 09/13 at 2:00 PM. Text message received 08:03 AM 09/12: This is a friendly reminder from The Eco Plumbers: You have scheduled service for Friday September 13 2019 - Saturday September 14 2019! You will receive a call 30 min prior to your technician's arrival to confirm your availability. Please ensure on the day of your appointment you answer or return the call within 10 min to verify arrival! Call us at (614) 299-9903 if you have any questions or need to reschedule this appointment. Thank you! When I called to ask why there was no time as agreed in this confirmation I was told that they would never give an exact time but would call 30 minutes prior to arrival. I explained that when I first called I was given a time of 2:00 PM on 09/13 with a 30-minute call ahead. They couldn't explain why this message referenced an appointment spanning two days with no set start time. Text message received 10:08 AM 09/13: Hello, This is The Eco Plumbers. We are reaching out to update you about our arrival for your appointment today. Our arrival will be sometime after 12, with a 30 min call ahead when we have a technician on the way. You will also receive an update call between 2 pm and 3 pm if we haven't seen you yet. If this does not work for your schedule or you have any questions please feel free to contact us at 614-299-9903; Otherwise please respond "Yes" to confirm this works for you. > (Well that was about as clear as mud) I left work early and arrived at home in time to make the agreed upon appointment time. At 2:22 PM I received a call from a giggling girl who informed me that all her techs were busy and if I didn't have an emergency they would have to reschedule. When she asked if I could reschedule, I told her no which seemed to surprise her and left her speechless. I said thanks and hung up. I asked for a free estimate for plumbing work I plan to have done. They agreed to be here to give me that estimate. All their techs were on paying jobs and I found it hard to believe they actually had the nerve to think I would reschedule. I left work early to be here at the agreed upon time. Apparently they weren't as concerned with my schedule as their text messages state. Very unprofessional and I would neither use them or recommend them to anyone. I am just thankful they displayed their incompetence before they were involved in a project I was paying for.

Well. Found blockage to be caused by billiard ball (the 6 ball). Who knew?

My 3 year old water heater was leaking. It needed replaced. My water heater was under warranty. ECO-Plumbers does not sell that brand. The tech took the time to find a local wholesaler who sold the same brand as my water heater. He did all the paperwork to execute the warranty. Then he took my water heater to that vendor and picked up the free replacement water heater. Brought it back to my house and installed it. I probably could have found someone to perform the install for less, but these guys came out the same day. No hassle. Very professional. I will call them the next time I need a plumber.

The technicians did an excellent job. They put a camera in the line so I could see the problem. It took about 2 hours to get the line cleared. The line was totally clogged with roots and years of sludge. They worked very well as a team.

While servicing, he broke down something else and for that we need to pay more 100 bucks more

We have used EcoPlumbers a number of times in the past. The service has always been excellent, and the pricing reasonable. Unfortunately, my last experience has completely soured me on ever using them again. I had a water heater, at a rental property, that was actively leaking due to a crack in the tank. EcoPlumbers responded in a timely and professional fashion, as usual. However, this time there quote was for over $2200, to replace the tank and approximately 3 ft of copper pipe. I was shocked, but in a bind for time, as the tank was actively leaking, and getting an ever-growing area of the carpet wet (the house is a ranch on a slab). I authorized the work. That evening, after checking a few resources on the web, and calling a few other local plumbers, my suspicions were confirmed, I had been ripped-off; this job should have cost half what I was charged. It's a shame, really; I thought I had found a good company to replace the plumber I had previously relied on, after he retired. So, to summarize, EcoPlumbers can be a good company, with reasonable prices, until they feel they have you over a barrel, and then they will go into full-on rip-off mode. Don't take the chance.

I was able to complete the job over the weekend and cancelled scheduled appointment. Eco Plumbing was very accommodating in case I had further issues. I will call them for future work.

Team was professional and courteous. Were able to complete job on schedule. And, they cleaned work site when they were complete.

They are excellent, very prompt, very accommodating, exceptional and they have better design.

While we weren’t able to reproduce the leak, Robert tightened the bolts on my toilet tank as that is where I had seen the leak originally. He was so nice and didn’t charge me for the service call. He was able to give me an estimate in the event the leak recurred to replace the tank/bolts if needed. The company did a great job keeping me up to date on when the tech would arrive. I also received a text with Robert’s picture so I would know who was coming. I’ll definitely use this company for future needs.

I had all materials ready and he supplied the trap and a tube and he spent less than 2 hours and it cost $685. The faucet had a leak a couple hours later but I do not have dishwasher hooked up yet. I will check it again tomorrow. Based on average costs I have checked online, this was way over priced. I knew these guys were expensive, but this was a little ridiculous.