Description of Work: I called TWICE on two different weekdays during normal hours to get carpet installed. Only got an answering machine. Never received a call back either time. This is not the way to do business. BTW, their phone number has changed and they have failed to update it here on angieslist and elsewhere.
Description of Work: Installed carpet in den. Finished in less than 2 hours. This included moving a couch out and back in and clean up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark H.
01/2015
5.0
hardwood floor
+ -1 more
We are very happy with the product and the result. They were professional and left the house as clean as when they arrived. They were recommended to me by a friend and I would recommend them to my friends. The original work was completed in Oct 2014, but just a week ago our dog decided to chew up some of the carpet. I called Jim and he had an installer out to me in a few days. They completed the repair quickly and at a reasonable price. It's as if it never happened.
Description of Work: Durable Floors came out to our house to give us a quote and discuss carpet types. After making a decision we had them install new carpet in our living room, dinning room, stairs, and landing at the top of the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
William B.
05/2013
1.0
flooring contractor, hardwood floor
+ 0 more
I left a request for quotation for floor installation either May 11th or May 12th. I never received as much as an email. No Phone call or any communication. Obviously my work was not enough or important enough. I would not recommend a company that does not even respond with an and quot;I'm sorry but we are too busyand quot;. What a shame!!
Description of Work: Absolutely Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Anjina A.
01/2012
5.0
carpet installation, flooring contractor
+ 0 more
He is professional, comes out right away and is great. I will use them again in the future.
Description of Work: I used the services of Durable Floors LLC for carpets and laid wood laminate floors couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
CAROLE W.
04/2011
5.0
flooring contractor
+ -1 more
They did a great job. They did a super fine job. I bought the flooring, so I paid for the labor which was $450. There were two people here for 1.5 days. I would tell others that they are a good company and to use them.
Description of Work: I used Durable Floors LLC 1.5 years ago and they did my laminate flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
JULIE G.
03/2011
5.0
carpet installation, hardwood floor
+ 0 more
They were really helpful. We had a problem, and they went out of their way to fix the problem. Overall, the job went pretty well. The installation of the new carpet and flooring went very well. There was miscommunication between the owner and the installers about saving the carpeting for basement installation. They did not save all the carpeting. Some guy threw some of it out. When they came to install, there was no enough carpeting to finish it up. The owner went out of his way to find matching carpet and installed that to finish it up. It was a lot of work because that carpet was no longer manufactured and he had to search all around the country to find a match. He went out of his way to do all this, and he did it all for free. We had to wait for some time but that was okay. They made some mistakes, but they corrected them all. I rate them high overall. I would definitely use them again.
Description of Work: We bought new carpets from Durable Floors Llc. They put hardwood laminate in my daughter’s room. They replaced our carpet in our living room, dining room, stairs, and upstairs hall way. They took the living room carpet and installed it downstairs in the basement and the basement steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,506
VIRGINIA H.
09/2007
5.0
hardwood floor
+ -1 more
He did a very good job. I would highly recommend him.
Description of Work: Installed hardwood floors in foyer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile
FAQ
DURABLE FLOORS LLC is currently rated 4.8 overall out of 5.
Sunday: 11:00 AM - 7:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 11:00 AM - 7:00 PM
DURABLE FLOORS LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa