All Knight Heating & Cooling Inc

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THE REPAIR MAN DID GOOD QUALITY WORK AND HE WAS VERY POLITE AND THOROUGH.

HE TALKED HIS WAY OUT OF WORKING ON MY A/C. HE SEEMED VERY LAZY AND ACTED LIKE HE DID NOT WANT TO DO THE A/C SERVICE. THREATEN PRICE WOULD JUMP SUBSTANTIALLY IF HE HAD TO DO THE A/C SERVICE.

THERE IS A SMELL OF BURNING MATERIALS FROM THIS. NOW, I HAVE TO HAVE THE AIR DUCTS CLEANED AND THE CARPETS CLEANED. IN TOTAL, THE COMPANY MADE SIX TRIPS AND THE FURNACE IS WORKING OK. I CALLED THE COMPANY AND SOMEONE IS SUPPOSED TO GET BACK WITH ME AT A LATER DATE. I FEEL THE COMPANY SHOULD PAY FOR THE COST OF BOTH CLEANINGS.

RECENTLY, MY PROPERTY IN PICKERINGTON WAS HAVING FURNACE PROBLEMS. THE ELECTRIC FURNACE HAS THREE BURNERS AND ONLY TWO WERE WORKING. I CALLED AN HVAC COMPANY THAT I HAVE DEALT WITH BEFORE. THERE REPRESENTATIVE CAME OUT TO THE PROPERTY AND SAID THE CIRCUIT BOARD WAS TO BLAME AND COULD NOT BE REPLACED. HE SAID A NEW FURNACE, STARTING AT $2,000, WAS THE ONLY OPTION. IT IS IMPERATIVE TO KEEP COSTS UNDER CONTROL ON REHAB PROPERTIES, SO MY ELECTRICIAN GAVE ME THE NAME OF ALL-KNIGHT. THEY TOLD ME OVER THE PHONE THE CIRCUIT BOARD COULD BE REPLACED AND IT WAS FIXED FOR $68. I AM GRATEFUL THEY WERE HONEST AND FORTHRIGHT WITH ME.

I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM.

VERY PROMPT IN SCHEDULING, ARRIVED PUNCTUALLY, DIAGNOSED PROBLEM, WENT FOR NEW PARTS AND INSTALLED THEM IN LESS THAN THREE HOURS. THAT'S GOOD CUSTOMER SERVICE!

THEY WERE ABLE TO SEND A SERVICEMAN OUT WITHIN 1 HOUR OF MY CALL. HE ARRIVED WHEN THEY SAID HE WOULD. COMPLETED HIS WORK IN A PROFESSIONAL MANNER AND THE PRICE WAS HALF WHAT ATLAS BUTLER WANTED FOR THE SAME WORK. I PLAN ON ASKING THEM FOR AN ESTIMATE TO REPLACE THE A/C UNIT NEXT YEAR. I WAS VERY HAPPY WITH THEIR SERVICE.

I CONTACTED ALL KNIGHT BECAUSE MY AIR CONDITIONER WASN'T WORKING. THEY SENT A TECHNICIAN OUT THE SAME DAY I CALLED AND PROVIDED ADVANCE NOTICE SO I COULD GET HOME FROM WORK TO MEET HIM. TECHNICIAN WAS VERY THOROUGH AND INFORMATIVE, EVEN SHOWING ME SOME OF THE MELTED/CHARRED PARTS. SINCE THE UNIT HAD EXTENSIVE DAMAGE I REPLACED IT WITH A CARRIER. THEY HAD TO ORDER IT AND INSTALLED IT TWO DAYS LATER. THE INSTALLATION WENT VERY WELL AND TOOK LESS TIME THAN ESTIMATED. I WAS COMFORTABLE WITH ALL THE SERVICE PEOPLE I ENCOUNTERED (3 TOTAL). ALL WERE CANDID AND KNOWLEDGEABLE. THEIR PRICE WAS BETTER THAN ANOTHER COMPANY I CALLED AND LESS THAN WHAT ASSOCIATES SAID THEY PAID FOR THEIR AIR CONDITIONERS. IT'S BEEN A WEEK NOW AND THE AIR CONDITIONER WORKS WELL. VERY POSITIVE EXPERIENCE.

JIM HOLSTEIN WAS GREAT TO WORK WITH FROM THE ESTIMATE THROUGH COMPLETING THE ACTUAL WORK. INSTALLATION CREW DID A GREAT JOB, THEY WERE ON TIME AND VERY COURTEOUS. I FEEL I WAS CHARGED A FAIR PRICE FOR MY CARRIER FURNACE AND AM PLEASED WITH MY PURCHASE. WHEN IT COMES TIME FOR ME TO SERVICE AND/OR REPLACE MY COOLING UNIT, I WILL CALL ALL KNIGHT HEATING & COOLING. I WILL RECOMMEND ALL KNIGHT HEATING & COOLING TO MY FRIENDS AND NEIGHBORS.

THIS WAS THE CHEAPEST INSPECTION I FOUND FROM THE LIST. THE TECHNICIAN WAS ON TIME, FRIENDLY AND VERY KNOWLEDGEABLE. DIDN''T DISCOVER ANY BAD PARTS OR TRY TO SELL ME SOMETHING I DIDN''T NEED, I.E. MAINTENANCE CONTRACT.

JIM HOLSTEIN WAS EXCELLENT TO WORK WITH FROM THE INITIAL ESTIMATE THROUGH THE ACTUAL WORK PERFORMED. THE INSTALLATION CREW WAS VERY COURTEOUS AND THOROUGH WITH THEIR WORK. I AM VERY PLEASED WITH THE RESULTS AND FEEL THE OVERALL PRICE WAS REASONABLE GIVEN THE HIGH-END CARRIER PRODUCTS INSTALLED. I WOULD NOT HESITATE TO RECOMMEND THIS COMPANY TO MY NEIGHBORS AND FRIENDS.

GREAT! I WAS REALLY HAPPY WITH THEM. ALL MY NEIGHBORS LIKE THEM.