Buckeye Valley Landscape Supply

The prep and mulch work was great while the boss was around. I later discovered that the last part laid had barely been prepped, if at all, as large weeds came through almost immediately. We also asked to have an area planted with ground cover. I was told to kill the weeds, etc present, and call them to proceed. When we called, a different employee showed up, and didn't know what we were talking about. He recommended a plant his boss had said not to use. We called the boss, and he set a very loose all-day window in which he would appear. He never showed up, nor called. With our initial work, we had the same problem- when we called him, he told us there had been a death in his family, which seemed very reasonable, although we would have appreciated a cancellation from his staff rather than hang around all day. This second time will probably end our relationship. There is simply no excuse not to at least call, and give very little credence to 'after the fact' excuses; such conduct tells me that his time is more important than mine, and given that we are the consumer, he won't last long in this fairly new business of his. It is unfortunate, as he seems to be a fairly nice guy. He clearly needs an office manager, as when I went to his business to drop off a check, one employee walked away from the office as I pulled in, and there was no one at the desk, nor any way to buzz or ring for help. After waiting 5 minutes, I left the check on the desk and left.