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The Basement Guys

Basement Waterproofing, Basement Remodeling, Foundation Repair,

About us

The Basement Guys has 48 employees. We offer free inspections and design sessions to homeowners. Most major credit cards are accepted. We have great financing options available as well.

Business highlights

24 years of trusted experience

Services we offer

Basement waterproofing, basement finishing, cracked and bowed walls, wall rebuilds, piering, excavating, water gas and sewer line repair and replacement, sump pumps and battery backup pumps, downspouts, and french drains.

Services we don't offer

Mold removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
7%
3
7%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 326-334 of 334 reviews

WILLIAM G.
02/2004
5.0
concrete repair
  + -1 more
VERY NICE GUYS.
Description of Work: FIXED CRACK IN THE FOUNDATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,890

Chad P.
02/2004
5.0
excavators
  + -1 more
unknown
Description of Work: NEW DRAIN LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from The Basement Guys
WE TRY TO DO OUR BEST.

SUSAN M.
11/2003
5.0
concrete repair
  + -1 more
unknown
Description of Work: BOB WAS GREAT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

09/2003
1.0
concrete repair
  + -1 more
DID NOT SHOW
Description of Work: CALLED FOR AN ESTIMATE

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Response from The Basement Guys
WE HAD OUR COMPUTER DATA BASE CRASH, WE THOUGHT WE RETRIEVED ALL LOST DATA HOWEVER, OBVIOUSLY WE DID NOT. WE APOLOGIZE. THE LIFE BLOOD OF OUR BUSINESS IS CONSUMER SERVICE, WE DO NOT AND WILL NOT INTENTIONALLY NEGLECT ANY POTENTIAL CUSTOMER.

JOE AND ROSALYN M.
09/2003
3.0
concrete repair
  + -1 more
NO COMMENTS.
Description of Work: BASEMENT WALL REPAIR; ADDED REINFORCEMENT TO BOWED BASEMENT WALL

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$1,400

Response from The Basement Guys
WE DID, IN FACT, INSTALL CARBON FIBER REINFORCEMENT STRIPS TO THE CUSTOMERS BOWING WALL. THE CUSTOMER CALLED ON A FRIDAY AND EXPRESSED CONCERN ABOUT THE INSTALLATION. WE RESPONDED TO THE CONCERN ON SATURDAY (THE VERY NEXT DAY). OUR OWNERS INSPECTED THE WORK. TECHNICALLY NOTHING WAS WRONG, HOWEVER THE CUSTOMER WAS NOT HAPPY WITH THE APPEARANCE SO OUR OWNERS REINSTALLED THE REINFORCEMENTS. OUR ONLY EDGE OVER OUR COMPETITION IS OUR RESPONSIVENESS TO OUR CUSTOMERS. WE TAKE THIS EXTREMELY SERIOUSLY AS OUR GOAL IS TO BE#1.

Kathy H.
09/2003
5.0
drain pipe
  + -1 more
unknown
Description of Work: THEY REPLACED THE DRAIN TILE IN MY FRONT YARD THAT DRAINS THE RAINWATER FROM MY GUTTER DOWNSPOUT AWAY FROM THE HOUSE. THEY INSTALLED CLEAN-OUTS ON BOTH OF MY DOWNSPOUTS. THEY REPLACED A SECTION OF SIDEWALK THAT IS INSTALLED OVER THE DRAIN TILE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Basement Guys
THANK YOU.

TIFFANY R S.
07/2003
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: WATERPROOFED BASEMENT, INSTALLED SUMP PUMP, TOOK DOWN SPOUTS OUT TO STREET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

GREG & SUE L.
05/2003
5.0
basement waterproofing
  + -1 more
VERY GOOD
Description of Work: INSTALLED PIER AND WATERPROOFED FOUNDATION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

EILEEN C.
05/2003
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: WE HAD A PROBLEM WITH INSUFFICIENT GUTTERS WHICH WOULD FREQUENTLY OVERFLOW DURING HEAVY RAINS. ADVANCED FOUNDATION WAS ABLE TO DESIGN AND INSTALL MODIFICATIONS TO OUR SYSTEM. THE PROBLEM HAS GONE AWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

1633 Thornwood Dr, Heath, OH 43056

http://www.thebasementguys.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Basement Remodeling,
Foundation Repair,
Wells and Pumps,
Concrete Pouring and Repair,
Drain Pipe Installation,
Glass Block,
General Remodeling,
Plumbing,
Insulation,
Excavating,
Windows

FAQ

The Basement Guys is currently rated 4.6 overall out of 5.
The Basement Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Basement Guys offers free project estimates.
Yes, The Basement Guys offers eco-friendly accreditations.
No, The Basement Guys does not offer a senior discount.
No, The Basement Guys does not offer emergency services.
Yes, The Basement Guys offers warranties.
The Basement Guys offers the following services: Basement waterproofing, basement finishing, cracked and bowed walls, wall rebuilds, piering, excavating, water gas and sewer line repair and replacement, sump pumps and battery backup pumps, downspouts, and french drains.
Mold removal

Contact information

1633 Thornwood Dr, Heath, OH 43056

http://www.thebasementguys.com