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The Basement Guys

Basement Waterproofing, Basement Remodeling, Foundation Repair,

About us

The Basement Guys has 48 employees. We offer free inspections and design sessions to homeowners. Most major credit cards are accepted. We have great financing options available as well.

Business highlights

24 years of trusted experience

Services we offer

Basement waterproofing, basement finishing, cracked and bowed walls, wall rebuilds, piering, excavating, water gas and sewer line repair and replacement, sump pumps and battery backup pumps, downspouts, and french drains.

Services we don't offer

Mold removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
7%
3
7%
2
6%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 301-325 of 334 reviews

Gene T.
01/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Replace sump pump. Repair Down spouts and wet basement walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.1

JAMES W.
12/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,900

Bonni K.
12/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Dave came out and explained how it was that we wound up with a bowed wall and water in our basement. He was very knowledgeable, and I liked him. He gave me a verbal ball park range and said he would email a formal estimate to me in a couple of days, but it never arrived. He called one day while we were on vacation to see if he could stop by that day, but we were still out of town. By that time, we had already signed a contract with someone else.
Rating CategoryRating out of 5
$10

Jeff W.
10/2014
5.0
concrete repair, basement waterproofing
  + 0 more
unknown
Description of Work: Completely removed damaged and sinking cement porch, approx, 8'x24' and re-installed the same.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jason G.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Quote/Inspector extremely interactive and engaged. We did the inspection together. Great, honest, informative, and professional. A little on the pricy side, but may just be a case of you get what you pay for. They do say they are willing to negotiate. | |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

john C.
06/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

George W.
05/2014
5.0
excavators, basement waterproofing, foundation repair
  + 1 more
unknown
Description of Work: John fully explained their system to me and how it worked. So far, it's worked great! No more damp basement. Best of all, their system does not require digging outside against the foundation. Everything is done inside. They completed the project in 1 1/2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Robert S.
08/2013
5.0
basement remodeling
  + -1 more
All went fine.
Description of Work: Carbon Gars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

DIANE N.
08/2013
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Water proof. Concrete work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Joseph P.
06/2013
5.0
basement waterproofing
  + -1 more
Grate people good job.
Description of Work: Carbon fiber strips installed basement waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Karl & Carol H.
03/2013
5.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: Carbon fiber spray concrete and waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex L.
02/2013
5.0
concrete repair, basement waterproofing, wells
  + 1 more
unknown
Description of Work: Sumo pump. Waterproof basement. Pour concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Daniel S.
12/2012
5.0
basement waterproofing, foundation repair, basement remodeling
  + 1 more
See above.
Description of Work: The corner of our basement has leaked for years and was continuing to get worse. We finally decided to do something about it. After having several contractors out to inspect the foundation, we decided to go with the Basement Guys. They were professional before during and after the job. Turns out there was a gigantic crack at the corner of the foundation, which was so bad you could see to the inside! During the actual job, the Basement Guys were clean (as much as they could be), professional and completed the job quickly. We have had several heavy rains (including the heavy Hurricane Sandy rains) since the repair and there hasn't been one ounce of water in the house! Would definitely recommend the Basement Guys to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Victor F.
10/2012
5.0
basement waterproofing, foundation repair
  + 0 more
Everything went according to plan.
Description of Work: Carbon fibers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Denise S.
07/2012
5.0
foundation repair, basement remodeling
  + 0 more
As expected.
Description of Work: Providing certified services to improve degrading structure of basement walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

John C.
06/2012
5.0
foundation repair
  + -1 more
Good.
Description of Work: Crack repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Linda S.
11/2007
5.0
remodeling
  + -1 more
unknown
Description of Work: Basement remodeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,288

Response from The Basement Guys
THANK YOU FOR YOUR BUSINESS AND WE HOPE YOU ENJOY YOUR NEW SPACE FOR YEARS TO COME.

TOM P.
03/2007
5.0
drain pipe
  + -1 more
Everything went as planned.
Description of Work: Luke was very helpful in resolving my water build up problem. Another company installed a driveway that sloped into my garage and held water in front of the door. After several trips they told me to live with it. Luke and company (THE BASEMENT GUYS)Fixed my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from The Basement Guys
IT WAS NICE TO WORK WITH YOU.

NANCY & JOHN W.
07/2005
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: THEY GAVE US AN ESTIMATE FOR BASEMENT WATERPROOFING.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah O.
01/2005
5.0
basement waterproofing
  + -1 more
THEY DID A GREAT JOB!!!
Description of Work: DUG A TRENCH AROUND THE PERIMETER, PUT IN DRAINAGE AND WATERPROOFED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

12/2004
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: DRAIN TILES IN BASEMENT - MY PLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,550

GRAHAM K.
11/2004
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: THEY PROVIDED A QUOTE FOR WATERPROOFING THE BSAEMENT IN AN OLD HOUSE.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,130

DAVID R.
03/2004
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: TRENCHED INSIDE CRAWLSPACE AND BASEMENT, PLACED DRAINAGE PIPE, ETC

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

WILLIAM G.
02/2004
5.0
excavators
  + -1 more
unknown
Description of Work: BOB CAME OUT AND INSTALLED A NEW SEWER LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

ALICE F M.
02/2004
3.0
basement waterproofing
  + -1 more
COMPANY NEVER RETURNED MY CALL.
Description of Work: CALLED COMPANY FOR AN ESTIMATE FOR I BEAM SUPPORT SYSTEM.

Rating CategoryRating out of 5
responsiveness
3.0

Yes, I recommend this pro

Response from The Basement Guys
FIRST OF ALL, IF THIS IS TRUE, WE APOLOGIZE. AS WE HAVE STATED IN THE PAST, CUSTOMER SERVICE IS THE LIFE BLOOD OF OUR BUSINESS AND WE TAKE IT VERY SERIOUSLY. ALL OF OUR INCOMING CUSTOMER CALLS ARE LOGGED AND WE FIND NO RECORD OF THIS PERSON.

Contact information

1633 Thornwood Dr, Heath, OH 43056

http://www.thebasementguys.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Basement Remodeling,
Foundation Repair,
Wells and Pumps,
Concrete Pouring and Repair,
Drain Pipe Installation,
Glass Block,
General Remodeling,
Plumbing,
Insulation,
Excavating,
Windows

FAQ

The Basement Guys is currently rated 4.6 overall out of 5.
The Basement Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Basement Guys offers free project estimates.
Yes, The Basement Guys offers eco-friendly accreditations.
No, The Basement Guys does not offer a senior discount.
No, The Basement Guys does not offer emergency services.
Yes, The Basement Guys offers warranties.
The Basement Guys offers the following services: Basement waterproofing, basement finishing, cracked and bowed walls, wall rebuilds, piering, excavating, water gas and sewer line repair and replacement, sump pumps and battery backup pumps, downspouts, and french drains.
Mold removal

Contact information

1633 Thornwood Dr, Heath, OH 43056

http://www.thebasementguys.com