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Dutcher Door

Garage Doors, Doors


Services we offer

Residential & commercial doors.

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.1
punctuality
4.0
Showing 1-8 of 8 reviews

Constantine T.
09/2019
5.0
garage doors
  + -1 more
Installed 2 new Xcluder garage doors sweeps to help prevent rodents and pests from gnawing through the original garage door sweep. The final work was superb, exceptionally high quality. Dutcher Door is the best!
Description of Work: Installation of garage door sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constantine T.
09/2019
5.0
garage doors
  + -1 more
Dutcher installed 2 new garage doors and 2 garage door openers about 3 years ago. Everything is still working very well 3 years later. I have no hesitation in giving them a top notch recommendation for anyone that needs garage door work.
Description of Work: Garage door replacement (2) and garage door opener (2)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william C.
07/2019
5.0
garage doors
  + -1 more
the man we hired to replace rotten wood around garage door did not replace the head board across the top of the garage door opening. The Dutcher Door installation crew said they would add the board for us at no cost, if we would go to store and purchase the board. Really saved us, because we have not been able to get the man we hired to replace rotten wood to come back to complete his work and garage door still wouldn't be installed.
Description of Work: replace garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Raymond G.
04/2017
5.0
garage doors
  + -1 more
Excellent experience. Called them for garage door opener repair. They were able to come by in 2 days, at the time expected. Great service and communication, would gladly hire them again.
Description of Work: Garage door opener had a broken chain link.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rachel J.
12/2012
5.0
garage doors, doors
  + 0 more
When a spring unexpectedly broke on our garage door on a Sunday, I left a message with Dutcher Door's voicemail. They called me bright and early Monday morning, and had someone out within a few hours. The technician was polite, answered my questions, and finished the job quickly and efficiently. He lubricated the rails on our door so it is now operating better than before the spring broke. I felt the price was incredibly reasonable, given their swift response and the fact that we went ahead and replaced both springs on the door. I would highly recommend them to others.
Description of Work: Replaced two springs for garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

lawrence B.
10/2012
2.0
garage doors
  + -1 more
They installed the original doors on our new home and have change the rubber trim that has ripped twice. The door controllers that they originally installed are no longer available according to them. They installed the cheapest controls that do not even allow the overhead light to be controlled. They talk to me then my wife who doesn't know what they are talking about. They where to talk to her only to get into the garage and nothing else. They seemed nice enough, but we didn't get what we wanted. They were to inspect and adjust the noisy doors and put up new controls.
Description of Work: Didn't do what they said they were going to do: credit garage door switches. Change the trim that they installed; one guy said he wanted all trim to match, another installer did the minimum not caring if the trim matched.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$185

JOHN K.
05/2012
5.0
garage doors
  + -1 more
Dutcher Door is the company that installed my garage door and opener when we built the home. They also replaced two of the panels when I backed into the partially open door many years ago. The spring broke on 5/7/12 which kept the door from opening/closing with the power door opener. I called early on 5/8/12 and the repairman was here around 9:15 AM. He replaced the two springs (I wanted two instead of just replacing the one broken spring) in a very short time. I also asked if he had any sort of reinforcing brace for where the opener bracket attaches to the top door panel. He cut me two steel angle braces and offered to install them for me. Instead I had him show me where to attach them and did the small job myself. There was no charge for the braces. We also had a nice conversation while he worked on my door. Great job and a good repair experience. I will not hesitate to use this company again in the future. I highly recommend this company and their service.
Description of Work: Replaced a broken spring on my garage door. The door has two springs and I had both replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

BRETT & VALERIE W.
05/2009
1.0
garage doors
  + -1 more
I came to call Dutcher Door because their name was slapped onto our garage door - apparently they were the original subcontractor that did the work when the house was built. So I called and Dan (I believe was his name) answered the phone. I described my issues and asked if they would be interested in taking a look at it. I had a person out at the house the next morning (so far, so good). After the tech's review, he advised parts would need to be ordered and that he would need to return in 2 days to complete the job and that someone would call to confirm the additional appt time. 2 days pass, no call, no tech. Finally 5 days went by when I decided to call back myself to see what was going on. The abrupt man on the other end (not Dan this time) said he would look into it and call back. The rest of that day goes by...no call. The next day we receive a call from the same rude person saying they'd like to come out later in the morning, which wasn't going to work. So he asks us to simply "leave the door open" so they can access it and finish the job. No way, we said. He then proceeds to advise if they get their afternoon job done early they would try to stop by. Before we had the chance to reply, he hung up. Finally, the following day (a full 8 days since the initial appt) we get a call to schedule the next morning. At that time the job was finally complete, but not without a lot of frustration. To be honest, I wasn't going to let them finish it but my mother-in-law was the one who took the call for the appt that finally got it complete. Price was too expensive for the work performed.
Description of Work: Repair to a garage door panel where outer aluminum fascia was peeling; replacement of electric eyes for trip detectors

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$175

    Contact information

    1233 Sunnyside St PO Box 288, Hartville, OH 44632

    www.dutcherdoor.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    Dutcher Door is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, Dutcher Door does not offer free project estimates.
    No, Dutcher Door does not offer eco-friendly accreditations.
    No, Dutcher Door does not offer a senior discount.
    No, Dutcher Door does not offer emergency services.
    No, Dutcher Door does not offer warranties.
    Dutcher Door offers the following services: Residential & commercial doors.

    Contact information

    1233 Sunnyside St PO Box 288, Hartville, OH 44632

    www.dutcherdoor.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM